TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281610 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Excellent customer service The customer service is excellent, i was helped a lot in a short period of time. Also i was able to fix y tax return
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is effortless and user friendly! I love that is guides you step by step through the process with easy to follow screens.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo Tax a lot of questions not applying to me but no skip option. Had to go thru whole state tax filing process before I could delete...no skip option from the beginning. These issues made the process much more time consuming. Previous filing years were free Straight forward return, yet had to pay for Deluxe! GIVE SENIOR CITIZENS A BREAK!!!
Date published: 2021-03-02
Rated 5 out of 5 by from UNEXPECTED EXPERIENCE This is my first time using turbotax and though I was intimidated about doing my taxes independently, turbotax made everything so much easier than I thought. On top of that I got an amazing return for the work I did last year. i'm so very thankful for turbotax helping me make this process exciting for me.
Date published: 2021-03-02
Rated 5 out of 5 by from Super easy As a single adult, everything was super easy and quick when filing my taxes.
Date published: 2021-03-02
Rated 5 out of 5 by from REVIEW VERY EASY TO USE, APPEARS TO BE ACCURATE, NO ISSUES
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to use and happy with it I am happy with the product and was easy to use. I was provided excellent customer support when needed it.
Date published: 2021-03-02
Rated 5 out of 5 by from User-Friendly Made it simple and easy-going. Love using Turbo Tax every year.
Date published: 2021-03-02
Rated 2 out of 5 by from Fees I bought the packet from Costco, on the outside it says two free Federal and on free State tax return. That in fact is not true, at the end of the fling it turns out there are fees for processing. So it is in fact not free. A total of $65, $25 for Federal and $40 for state. If it says free, that's would it should be.
Date published: 2021-03-02
Rated 5 out of 5 by from turbotax is easy fast and easy.......................................................
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8870
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent customer service The customer service is excellent, i was helped a lot in a short period of time. Also i was able to fix y tax return
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is effortless and user friendly! I love that is guides you step by step through the process with easy to follow screens.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo Tax a lot of questions not applying to me but no skip option. Had to go thru whole state tax filing process before I could delete...no skip option from the beginning. These issues made the process much more time consuming. Previous filing years were free Straight forward return, yet had to pay for Deluxe! GIVE SENIOR CITIZENS A BREAK!!!
Date published: 2021-03-02
Rated 5 out of 5 by from UNEXPECTED EXPERIENCE This is my first time using turbotax and though I was intimidated about doing my taxes independently, turbotax made everything so much easier than I thought. On top of that I got an amazing return for the work I did last year. i'm so very thankful for turbotax helping me make this process exciting for me.
Date published: 2021-03-02
Rated 5 out of 5 by from Super easy As a single adult, everything was super easy and quick when filing my taxes.
Date published: 2021-03-02
Rated 5 out of 5 by from REVIEW VERY EASY TO USE, APPEARS TO BE ACCURATE, NO ISSUES
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to use and happy with it I am happy with the product and was easy to use. I was provided excellent customer support when needed it.
Date published: 2021-03-02
Rated 5 out of 5 by from User-Friendly Made it simple and easy-going. Love using Turbo Tax every year.
Date published: 2021-03-02
Rated 2 out of 5 by from Fees I bought the packet from Costco, on the outside it says two free Federal and on free State tax return. That in fact is not true, at the end of the fling it turns out there are fees for processing. So it is in fact not free. A total of $65, $25 for Federal and $40 for state. If it says free, that's would it should be.
Date published: 2021-03-02
Rated 5 out of 5 by from turbotax is easy fast and easy.......................................................
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8870