TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Horrible I've been using Turbo Tax for 10 years straight and I've never had a bad experience until today. I'm on hour 7 of completing and after going back several times it won't allow me to efile my state taxes due to an error. There's no support in the chat anymore and I can't find an answers online. they just keep jacking up the price for their product and delivering a crappy outcome. Even with others complaining on their forum from years ago about this form, they still havent fixed this error related to home office employee expenses.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is makes my life easier I always can count on Turbo Tax because I don't have the tax knowledge to make sure I file properly each year.
Date published: 2023-02-27
Rated 5 out of 5 by from Huge Turbo Fan I have been using turbo tax since I got my first job at 16. So quick and easy to understand. I have even gotten live help and it is so convenient. Cannot recommend it enough!!!!
Date published: 2023-02-27
Rated 4 out of 5 by from TurboTax is greaf What a great service for military families instead of getting ripped off by tax services praying on the public! Thank you for the help I will use again next year!
Date published: 2023-02-27
Rated 5 out of 5 by from TurboTax is so easy! I use their free edition every year to do my taxes and it makes it so easy! They transfer everything over from last year so that I don't have to get all my filed papers out and go through all of it and type it in. They also give helpful tips and frequently asked questions.
Date published: 2023-02-27
Rated 5 out of 5 by from TurboTax is always helpful TurboTax is always helpful. Great staff. Prompt on return calls.
Date published: 2023-02-27
Rated 4 out of 5 by from It was simple My taxes were easy for me to do. Didn’t struggle with it at all.
Date published: 2023-02-27
Rated 5 out of 5 by from TurboTax is the best! I have always filed with TurboTax, it's simple and easy!
Date published: 2023-02-27
Rated 4 out of 5 by from TurboTax Takes Some Getting Use Too. The site is not as user friendly as I thought it would be. Shayna helped me out a lot.
Date published: 2023-02-27
Rated 5 out of 5 by from I really enjoyed it It was a great experience thank you so much for the great work with getting me my taxes
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8870
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Horrible I've been using Turbo Tax for 10 years straight and I've never had a bad experience until today. I'm on hour 7 of completing and after going back several times it won't allow me to efile my state taxes due to an error. There's no support in the chat anymore and I can't find an answers online. they just keep jacking up the price for their product and delivering a crappy outcome. Even with others complaining on their forum from years ago about this form, they still havent fixed this error related to home office employee expenses.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is makes my life easier I always can count on Turbo Tax because I don't have the tax knowledge to make sure I file properly each year.
Date published: 2023-02-27
Rated 5 out of 5 by from Huge Turbo Fan I have been using turbo tax since I got my first job at 16. So quick and easy to understand. I have even gotten live help and it is so convenient. Cannot recommend it enough!!!!
Date published: 2023-02-27
Rated 4 out of 5 by from TurboTax is greaf What a great service for military families instead of getting ripped off by tax services praying on the public! Thank you for the help I will use again next year!
Date published: 2023-02-27
Rated 5 out of 5 by from TurboTax is so easy! I use their free edition every year to do my taxes and it makes it so easy! They transfer everything over from last year so that I don't have to get all my filed papers out and go through all of it and type it in. They also give helpful tips and frequently asked questions.
Date published: 2023-02-27
Rated 5 out of 5 by from TurboTax is always helpful TurboTax is always helpful. Great staff. Prompt on return calls.
Date published: 2023-02-27
Rated 4 out of 5 by from It was simple My taxes were easy for me to do. Didn’t struggle with it at all.
Date published: 2023-02-27
Rated 5 out of 5 by from TurboTax is the best! I have always filed with TurboTax, it's simple and easy!
Date published: 2023-02-27
Rated 4 out of 5 by from TurboTax Takes Some Getting Use Too. The site is not as user friendly as I thought it would be. Shayna helped me out a lot.
Date published: 2023-02-27
Rated 5 out of 5 by from I really enjoyed it It was a great experience thank you so much for the great work with getting me my taxes
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8870