TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax is great My experience was excellent Shaun was excellent I definitely appreciated his help
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo TAX was very easy to use My Turbo Tax expert was a great help she knew what needed to be done to fix my tax return. She was both professional and patient. I will be using Turbo tax next year!
Date published: 2022-02-21
Rated 5 out of 5 by from Very easy and helpful Very easy and simple to walk through; happy it’s done
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is easy and always helful I use this software every year to file my taxes. The interface is friendly and the expert advises are always helpful
Date published: 2022-02-21
Rated 4 out of 5 by from Turbo Tax is very easy to use I found the Turbo Tax program very easy to use and follow the instructions.The only thing that I did not like is how fast the cost rises if you just have to use one extra form.
Date published: 2022-02-21
Rated 5 out of 5 by from great experiance great overall experiance the process was easy and very informational WAY TO GO TURBOTAX!!!
Date published: 2022-02-21
Rated 1 out of 5 by from You suck Your program the did not have the required form for multiple 1098, your work around was to combine all into one. This would open us the customer to unnecessarily audit from IRS. I WOULD TAKE MY BUSINESS TO A DIFFERENT COMPANY NEXT YEAR.
Date published: 2022-02-21
Rated 4 out of 5 by from Great way to file, I've been using them since disk always quick and easy, with the maximum refund that covers all the bases.
Date published: 2022-02-21
Rated 4 out of 5 by from helpful the online chats were helpful, but I havent entered this info in several years so the whole process had me second guessing everything
Date published: 2022-02-21
Rated 4 out of 5 by from Fairly good It helps with all the calculations, which can otherwise be a pain in the neck, including things like the AMT. But it has a few bugs. For example, It said I had an error on form 8812, in box something or other, but didn't tell me what form 8812 was, or present the form for me to fill in--just a box to put a number in. It was also going to send my tax forms off without Identity Protection PIN, which would have meant they would have been rejected after a delay. It should ask about that as part of the final review, and it doesn't. It is otherwise in an obscure part of the program, that you will only find if you go through every one or the hundreds of questions, 90% of which don't apply to you. It should be part of the "check out" process. A bad error in my book.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 8868
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great My experience was excellent Shaun was excellent I definitely appreciated his help
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo TAX was very easy to use My Turbo Tax expert was a great help she knew what needed to be done to fix my tax return. She was both professional and patient. I will be using Turbo tax next year!
Date published: 2022-02-21
Rated 5 out of 5 by from Very easy and helpful Very easy and simple to walk through; happy it’s done
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is easy and always helful I use this software every year to file my taxes. The interface is friendly and the expert advises are always helpful
Date published: 2022-02-21
Rated 4 out of 5 by from Turbo Tax is very easy to use I found the Turbo Tax program very easy to use and follow the instructions.The only thing that I did not like is how fast the cost rises if you just have to use one extra form.
Date published: 2022-02-21
Rated 5 out of 5 by from great experiance great overall experiance the process was easy and very informational WAY TO GO TURBOTAX!!!
Date published: 2022-02-21
Rated 1 out of 5 by from You suck Your program the did not have the required form for multiple 1098, your work around was to combine all into one. This would open us the customer to unnecessarily audit from IRS. I WOULD TAKE MY BUSINESS TO A DIFFERENT COMPANY NEXT YEAR.
Date published: 2022-02-21
Rated 4 out of 5 by from Great way to file, I've been using them since disk always quick and easy, with the maximum refund that covers all the bases.
Date published: 2022-02-21
Rated 4 out of 5 by from helpful the online chats were helpful, but I havent entered this info in several years so the whole process had me second guessing everything
Date published: 2022-02-21
Rated 4 out of 5 by from Fairly good It helps with all the calculations, which can otherwise be a pain in the neck, including things like the AMT. But it has a few bugs. For example, It said I had an error on form 8812, in box something or other, but didn't tell me what form 8812 was, or present the form for me to fill in--just a box to put a number in. It was also going to send my tax forms off without Identity Protection PIN, which would have meant they would have been rejected after a delay. It should ask about that as part of the final review, and it doesn't. It is otherwise in an obscure part of the program, that you will only find if you go through every one or the hundreds of questions, 90% of which don't apply to you. It should be part of the "check out" process. A bad error in my book.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 8868