TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 5 out of 5 by from Big Improvement Since Last Time I Used It! My returns had gotten too complicated to use Turbotax because of settling my mom's estate. I had to get a CPA. But now that is over with so I am restarting with TT because I had used it for many years prior. One minor thing that I wish you would put in to the scripts is that when non-TT items are going to be needed (like the last year's 1040 to get AGI or your/your spouse's driver's license) that you warn people ahead of time - prior to that section of questions starting.
Date published: 2023-02-27
Rated 4 out of 5 by from a couple glitches Site was frozen when trying to add info from 1099 forms. Clicked on assistance and waited for 15 minutes and no answer.
Date published: 2023-02-27
Rated 4 out of 5 by from Turbo Tax is OK Entering in information from form 1099-B into Turbo Tax is not obvious. I think that Turbo Tax should use the same phrasing that is used in the 1099-B form and provide hints to where the required information is in the 1099-B form.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo tax is great They never fell they help you through everything you need to do to get your taxes done correctly.
Date published: 2023-02-27
Rated 4 out of 5 by from very helpful Used Turbo Tax for several years now and like it very much. Some times the instructions on certain aspects are not exactly clear.
Date published: 2023-02-27
Rated 5 out of 5 by from Easy to follow This was easy to do I love turbo I always recommend I use to spend a ton of cas I did it from home
Date published: 2023-02-27
Rated 2 out of 5 by from Import didn't work Import didn't work. I couldn't find anything under "Help" that helped. And no way to contact a person for assistance. I'd give one star instead of two, except that the rest of the program seemed to work.
Date published: 2023-02-27
Rated 5 out of 5 by from i love it, very beginner friendly They made it so easy for a newbie like me. Thank you
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo is awesome Wouldn't dream of filing my taxes with no other company
Date published: 2023-02-27
Rated 5 out of 5 by from Needed Help I am 81 yrs old and just not sure of myself anymore.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8867
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Big Improvement Since Last Time I Used It! My returns had gotten too complicated to use Turbotax because of settling my mom's estate. I had to get a CPA. But now that is over with so I am restarting with TT because I had used it for many years prior. One minor thing that I wish you would put in to the scripts is that when non-TT items are going to be needed (like the last year's 1040 to get AGI or your/your spouse's driver's license) that you warn people ahead of time - prior to that section of questions starting.
Date published: 2023-02-27
Rated 4 out of 5 by from a couple glitches Site was frozen when trying to add info from 1099 forms. Clicked on assistance and waited for 15 minutes and no answer.
Date published: 2023-02-27
Rated 4 out of 5 by from Turbo Tax is OK Entering in information from form 1099-B into Turbo Tax is not obvious. I think that Turbo Tax should use the same phrasing that is used in the 1099-B form and provide hints to where the required information is in the 1099-B form.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo tax is great They never fell they help you through everything you need to do to get your taxes done correctly.
Date published: 2023-02-27
Rated 4 out of 5 by from very helpful Used Turbo Tax for several years now and like it very much. Some times the instructions on certain aspects are not exactly clear.
Date published: 2023-02-27
Rated 5 out of 5 by from Easy to follow This was easy to do I love turbo I always recommend I use to spend a ton of cas I did it from home
Date published: 2023-02-27
Rated 2 out of 5 by from Import didn't work Import didn't work. I couldn't find anything under "Help" that helped. And no way to contact a person for assistance. I'd give one star instead of two, except that the rest of the program seemed to work.
Date published: 2023-02-27
Rated 5 out of 5 by from i love it, very beginner friendly They made it so easy for a newbie like me. Thank you
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo is awesome Wouldn't dream of filing my taxes with no other company
Date published: 2023-02-27
Rated 5 out of 5 by from Needed Help I am 81 yrs old and just not sure of myself anymore.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8867