TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Hit or Miss on Help Couldn't get through for tax advice multiple times. Tax "experts" varied in ability as it was difficult to get through to an actual accountant. Pricing also was very non transparent (on purpose). Still ended up spending almost $300 for about an hour and a half of actual help.
Date published: 2021-03-02
Rated 3 out of 5 by from Not as happy with Turbo tax as in prior years the turbo tax programs in the past were superior to the 2020 return. Previously i was able to check the entries on the 1040 form and attachments any time. Also, there was no explanation given of the difference in the total of estimated tax paid and the total credit given. I found out about that by going to the IRS website.
Date published: 2021-03-02
Rated 5 out of 5 by from Distinguished Emeritus Professor of Law Step by step approach is helpful. Instructions are easily understood.
Date published: 2021-03-02
Rated 5 out of 5 by from Fast and helpful There was a moment where I couldn't hear Phillipe but he still managed to help me navigate through the rest of my information without fail.
Date published: 2021-03-02
Rated 5 out of 5 by from Excellent I have used TurboTax for years and have had great experiences. Very helpful and professional staff.
Date published: 2021-03-02
Rated 5 out of 5 by from Makes a difficult process rather easy Corp taxes are difficult and complicated. TurboTax makes it as easy as it can be. I used to work harder at it when I had an accountant do my taxes for me.
Date published: 2021-03-02
Rated 5 out of 5 by from Great Been using tt six years now and they make it so easy to file and they are always at the ready to help u instantly if u need them. Gets easier each year
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is Awesome only problem i had was annualizing income and completing an entry for a 1099R On-line help did the trick for me
Date published: 2021-03-02
Rated 4 out of 5 by from easy to use This is an easy to use program to file your taxes without a hefty pricetag
Date published: 2021-03-02
Rated 5 out of 5 by from Exemplary! Turbo Tax is an example of how computer-based processes should work! I bring what I know to the table, and the designers of the software bring all the knowledge anyone could possibly have about the tax code. I don't need to learn the interface, I just answer and submit. Fantastic!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8866
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Hit or Miss on Help Couldn't get through for tax advice multiple times. Tax "experts" varied in ability as it was difficult to get through to an actual accountant. Pricing also was very non transparent (on purpose). Still ended up spending almost $300 for about an hour and a half of actual help.
Date published: 2021-03-02
Rated 3 out of 5 by from Not as happy with Turbo tax as in prior years the turbo tax programs in the past were superior to the 2020 return. Previously i was able to check the entries on the 1040 form and attachments any time. Also, there was no explanation given of the difference in the total of estimated tax paid and the total credit given. I found out about that by going to the IRS website.
Date published: 2021-03-02
Rated 5 out of 5 by from Distinguished Emeritus Professor of Law Step by step approach is helpful. Instructions are easily understood.
Date published: 2021-03-02
Rated 5 out of 5 by from Fast and helpful There was a moment where I couldn't hear Phillipe but he still managed to help me navigate through the rest of my information without fail.
Date published: 2021-03-02
Rated 5 out of 5 by from Excellent I have used TurboTax for years and have had great experiences. Very helpful and professional staff.
Date published: 2021-03-02
Rated 5 out of 5 by from Makes a difficult process rather easy Corp taxes are difficult and complicated. TurboTax makes it as easy as it can be. I used to work harder at it when I had an accountant do my taxes for me.
Date published: 2021-03-02
Rated 5 out of 5 by from Great Been using tt six years now and they make it so easy to file and they are always at the ready to help u instantly if u need them. Gets easier each year
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is Awesome only problem i had was annualizing income and completing an entry for a 1099R On-line help did the trick for me
Date published: 2021-03-02
Rated 4 out of 5 by from easy to use This is an easy to use program to file your taxes without a hefty pricetag
Date published: 2021-03-02
Rated 5 out of 5 by from Exemplary! Turbo Tax is an example of how computer-based processes should work! I bring what I know to the table, and the designers of the software bring all the knowledge anyone could possibly have about the tax code. I don't need to learn the interface, I just answer and submit. Fantastic!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8866