TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from did not include sales tax or IRA deductions I got to the end and was about to click file when I realized I had not been asked for information about the sales tax deduction or traditional IRA contribution deduction. Going back and amending my return to claim those would have been a pain!
Date published: 2022-03-08
Rated 3 out of 5 by from First Time Used There was technical problems all the way through until the end. Hope this goes through.
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax Live Full Service is worth every penny I used TurboTax Live Full Service for the first time because I had multiple 1099 jobs. It saved me the headache of trying to figure out the expenses and tax credits. Katheryn was very knowledgeable and was quick to respond with any questions I had. I would recommend this service to everyone!
Date published: 2022-03-08
Rated 1 out of 5 by from turbo tax is very hard to understand, or follow. entering my License code was almost Imposible. caps lock. or not caps lock. dash was in wrong place. then the end letter was a capital Y on the package but a small "y" on the entry field. I couldn't get HELP from anyone.
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is easy to use, it walked me thru everything I needed to know. I feel good about using it.
Date published: 2022-03-08
Rated 3 out of 5 by from it is not the same Again this year, we had a problem with the disk loading up. It showed errors in Data file that were not found
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax is excellent wonderfully .She was so helpful and Patient .She makes me feel confident about file my taxes
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax is easy to use This is my 2nd year using TurboTax - it was great being able to port information from last year's returns. It is very easy to use and the explanations and clarifications are easy to understand.
Date published: 2022-03-08
Rated 2 out of 5 by from cost is too much Have used turbo tax for may years but it has gotten too expensive will be changing next year.
Date published: 2022-03-08
Rated 5 out of 5 by from quick and easy...literally the step by step process makes everything so much easier.
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 8863
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from did not include sales tax or IRA deductions I got to the end and was about to click file when I realized I had not been asked for information about the sales tax deduction or traditional IRA contribution deduction. Going back and amending my return to claim those would have been a pain!
Date published: 2022-03-08
Rated 3 out of 5 by from First Time Used There was technical problems all the way through until the end. Hope this goes through.
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax Live Full Service is worth every penny I used TurboTax Live Full Service for the first time because I had multiple 1099 jobs. It saved me the headache of trying to figure out the expenses and tax credits. Katheryn was very knowledgeable and was quick to respond with any questions I had. I would recommend this service to everyone!
Date published: 2022-03-08
Rated 1 out of 5 by from turbo tax is very hard to understand, or follow. entering my License code was almost Imposible. caps lock. or not caps lock. dash was in wrong place. then the end letter was a capital Y on the package but a small "y" on the entry field. I couldn't get HELP from anyone.
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is easy to use, it walked me thru everything I needed to know. I feel good about using it.
Date published: 2022-03-08
Rated 3 out of 5 by from it is not the same Again this year, we had a problem with the disk loading up. It showed errors in Data file that were not found
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax is excellent wonderfully .She was so helpful and Patient .She makes me feel confident about file my taxes
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax is easy to use This is my 2nd year using TurboTax - it was great being able to port information from last year's returns. It is very easy to use and the explanations and clarifications are easy to understand.
Date published: 2022-03-08
Rated 2 out of 5 by from cost is too much Have used turbo tax for may years but it has gotten too expensive will be changing next year.
Date published: 2022-03-08
Rated 5 out of 5 by from quick and easy...literally the step by step process makes everything so much easier.
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 8863