TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by
PFNikolai from
did not include sales tax or IRA deductions
I got to the end and was about to click file when I realized I had not been asked for information about the sales tax deduction or traditional IRA contribution deduction. Going back and amending my return to claim those would have been a pain!
Date published: 2022-03-08
Rated 3 out of 5 by
1SonjaR from
First Time Used
There was technical problems all the way through until the end. Hope this goes through.
Date published: 2022-03-08
Rated 5 out of 5 by
Melb82929388 from
TurboTax Live Full Service is worth every penny
I used TurboTax Live Full Service for the first time because I had multiple 1099 jobs. It saved me the headache of trying to figure out the expenses and tax credits. Katheryn was very knowledgeable and was quick to respond with any questions I had. I would recommend this service to everyone!
Date published: 2022-03-08
Rated 1 out of 5 by
Mijas from
turbo tax is very hard to understand, or follow.
entering my License code was almost Imposible. caps lock. or not caps lock. dash was in wrong place. then the end letter was a capital Y on the package but a small "y" on the entry field. I couldn't get HELP from anyone.
Date published: 2022-03-08
Rated 5 out of 5 by
Kcarlson65 from
Turbo Tax is great
Turbo Tax is easy to use, it walked me thru everything I needed to know. I feel good about using it.
Date published: 2022-03-08
Rated 3 out of 5 by
mpress99 from
it is not the same
Again this year, we had a problem with the disk loading up. It showed errors in Data file that were not found
Date published: 2022-03-08
Rated 5 out of 5 by
kimelem from
TurboTax is excellent
wonderfully .She was so helpful and Patient .She makes me feel confident about file my taxes
Date published: 2022-03-08
Rated 5 out of 5 by
Mushu18 from
TurboTax is easy to use
This is my 2nd year using TurboTax - it was great being able to port information from last year's returns. It is very easy to use and the explanations and clarifications are easy to understand.
Date published: 2022-03-08
Rated 2 out of 5 by
stabone33 from
cost is too much
Have used turbo tax for may years but it has gotten too expensive will be changing next year.
Date published: 2022-03-08
Rated 5 out of 5 by
cuevaa from
quick and easy...literally
the step by step process makes everything so much easier.
All TurboTax® Offerings Reviews - Page 8863
Date published: 2022-03-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
PFNikolai from
did not include sales tax or IRA deductions
I got to the end and was about to click file when I realized I had not been asked for information about the sales tax deduction or traditional IRA contribution deduction. Going back and amending my return to claim those would have been a pain!
Date published: 2022-03-08
Rated 3 out of 5 by
1SonjaR from
First Time Used
There was technical problems all the way through until the end. Hope this goes through.
Date published: 2022-03-08
Rated 5 out of 5 by
Melb82929388 from
TurboTax Live Full Service is worth every penny
I used TurboTax Live Full Service for the first time because I had multiple 1099 jobs. It saved me the headache of trying to figure out the expenses and tax credits. Katheryn was very knowledgeable and was quick to respond with any questions I had. I would recommend this service to everyone!
Date published: 2022-03-08
Rated 1 out of 5 by
Mijas from
turbo tax is very hard to understand, or follow.
entering my License code was almost Imposible. caps lock. or not caps lock. dash was in wrong place. then the end letter was a capital Y on the package but a small "y" on the entry field. I couldn't get HELP from anyone.
Date published: 2022-03-08
Rated 5 out of 5 by
Kcarlson65 from
Turbo Tax is great
Turbo Tax is easy to use, it walked me thru everything I needed to know. I feel good about using it.
Date published: 2022-03-08
Rated 3 out of 5 by
mpress99 from
it is not the same
Again this year, we had a problem with the disk loading up. It showed errors in Data file that were not found
Date published: 2022-03-08
Rated 5 out of 5 by
kimelem from
TurboTax is excellent
wonderfully .She was so helpful and Patient .She makes me feel confident about file my taxes
Date published: 2022-03-08
Rated 5 out of 5 by
Mushu18 from
TurboTax is easy to use
This is my 2nd year using TurboTax - it was great being able to port information from last year's returns. It is very easy to use and the explanations and clarifications are easy to understand.
Date published: 2022-03-08
Rated 2 out of 5 by
stabone33 from
cost is too much
Have used turbo tax for may years but it has gotten too expensive will be changing next year.
Date published: 2022-03-08
Rated 5 out of 5 by
cuevaa from
quick and easy...literally
the step by step process makes everything so much easier.
All TurboTax® Offerings Reviews - Page 8863
Date published: 2022-03-08