TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
jwilbur23 from
could be better
It was okay. Had problems downloading on multiple computers
Date published: 2023-02-27
Rated 4 out of 5 by
italnflash from
Good
Got stuck and got a lot of help from Anthony he was great
Date published: 2023-02-27
Rated 5 out of 5 by
Annapolis1986 from
taxes made simple
I dont' have complicated taxes so turbo tax is my go to
Date published: 2023-02-27
Rated 3 out of 5 by
Jack Jack Jack from
took longer than i thought
The screen said there was a snag that took about 30 minutes.
Date published: 2023-02-27
Rated 4 out of 5 by
CKR2 from
4.33 Stars Actually
There are a few issues that prevent a 5-Star rating: 1. Not enough detail explanation on some topics, particularly involving Schedule E inputs on income and expenses. 2. Clicking a specific topic explanation link only to be sent to a general web page that requires searching and re-entering information. 3. Preparation of state taxes (Calif) are becoming more and more confusing and difficult, causing uncertainty on whether one has provided the correct answers to step-by-step process. This happens most often when reconciling differences between Federal and State tax laws. TurboTax software should determine those differences, as the Federal return is already completed, and the software calculates the State tax based on known state tax laws. 4. It appears that this year (2022) TurboTax recategorized W-2 retirement earnings from "Wages" on previous years (line 1 of Form 1040) to "pension or annuity" compensation that is reported on the "Additional Income/Adjustments" attachment (Schedule 1). Just a refinement? Change of Federal treatment? Not explained.
Date published: 2023-02-27
Rated 4 out of 5 by
Johnson136 from
Pretty straight forward.
As long as you have all of your documents its pretty easy to navigate.
Date published: 2023-02-27
Rated 5 out of 5 by
King73 from
Awesome tax tool for personal/investment taxes
Absolutely the best tax online helping tool. I was significantly pleased with the results.
Date published: 2023-02-27
Rated 4 out of 5 by
Songwriter Teacher Pam from
Advice for Errors on Turbo Tax
Turbo Tax is great and easy to use as long as you do not make errors. I had two errors in my file that the program did not identify. It just kept rejecting my return with, "Oh there seems to be a snag in your return." With one of the online experts, we were able to find out that 1. I had a Federal Pin, but forgot to enter the number, and 2. When one of my uploaded documents errored, and I entered the info manually instead, I needed to go back and delete the errored file from my documents.
Date published: 2023-02-27
Rated 5 out of 5 by
MattT89 from
Easy
Turbo tax always takes the stress outve filing. Thank you once again for effortless help.
Date published: 2023-02-27
Rated 4 out of 5 by
Anela Alaska from
Quick and Easy Filing
What a great experience to learn how quick and easy it is to file your own taxes each year.
All TurboTax® Offerings Reviews - Page 8853
Date published: 2023-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
jwilbur23 from
could be better
It was okay. Had problems downloading on multiple computers
Date published: 2023-02-27
Rated 4 out of 5 by
italnflash from
Good
Got stuck and got a lot of help from Anthony he was great
Date published: 2023-02-27
Rated 5 out of 5 by
Annapolis1986 from
taxes made simple
I dont' have complicated taxes so turbo tax is my go to
Date published: 2023-02-27
Rated 3 out of 5 by
Jack Jack Jack from
took longer than i thought
The screen said there was a snag that took about 30 minutes.
Date published: 2023-02-27
Rated 4 out of 5 by
CKR2 from
4.33 Stars Actually
There are a few issues that prevent a 5-Star rating: 1. Not enough detail explanation on some topics, particularly involving Schedule E inputs on income and expenses. 2. Clicking a specific topic explanation link only to be sent to a general web page that requires searching and re-entering information. 3. Preparation of state taxes (Calif) are becoming more and more confusing and difficult, causing uncertainty on whether one has provided the correct answers to step-by-step process. This happens most often when reconciling differences between Federal and State tax laws. TurboTax software should determine those differences, as the Federal return is already completed, and the software calculates the State tax based on known state tax laws. 4. It appears that this year (2022) TurboTax recategorized W-2 retirement earnings from "Wages" on previous years (line 1 of Form 1040) to "pension or annuity" compensation that is reported on the "Additional Income/Adjustments" attachment (Schedule 1). Just a refinement? Change of Federal treatment? Not explained.
Date published: 2023-02-27
Rated 4 out of 5 by
Johnson136 from
Pretty straight forward.
As long as you have all of your documents its pretty easy to navigate.
Date published: 2023-02-27
Rated 5 out of 5 by
King73 from
Awesome tax tool for personal/investment taxes
Absolutely the best tax online helping tool. I was significantly pleased with the results.
Date published: 2023-02-27
Rated 4 out of 5 by
Songwriter Teacher Pam from
Advice for Errors on Turbo Tax
Turbo Tax is great and easy to use as long as you do not make errors. I had two errors in my file that the program did not identify. It just kept rejecting my return with, "Oh there seems to be a snag in your return." With one of the online experts, we were able to find out that 1. I had a Federal Pin, but forgot to enter the number, and 2. When one of my uploaded documents errored, and I entered the info manually instead, I needed to go back and delete the errored file from my documents.
Date published: 2023-02-27
Rated 5 out of 5 by
MattT89 from
Easy
Turbo tax always takes the stress outve filing. Thank you once again for effortless help.
Date published: 2023-02-27
Rated 4 out of 5 by
Anela Alaska from
Quick and Easy Filing
What a great experience to learn how quick and easy it is to file your own taxes each year.
All TurboTax® Offerings Reviews - Page 8853
Date published: 2023-02-27