TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Big TurboTax Fan It was a good experience I had a good time can't wait to use it again.
Date published: 2022-04-18
Rated 5 out of 5 by from Love Turbo Tax!! So easy to use. Guides you through everything and if you have questions, they have got answers in the app. And if you need additional help, you can chat w a tax professional. I have been using this for years and absolutely love how easy they make it.
Date published: 2022-04-18
Rated 5 out of 5 by from Very good tax software Very easy to use software. It has all details one need to file taxes in any states in USA.
Date published: 2022-04-18
Rated 5 out of 5 by from thank you very professional and helped with my dependant infomation and found what I was Missing
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is awesome I have an awesome easy experience w you guys Ty it was easier than in thought it would be
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to use Got it done quickly. Easy to use. Will use next year
Date published: 2022-04-18
Rated 3 out of 5 by from Turbo tax needs more in-context help tips there are a lot of areas that are very confusing to the users, and worse than that is, there is no explanation on what is the right way to input data. for example, if you have a $1m+ loan before 2017, and you bought a second home in 2021, then turbotax does not tell you all the options you have when reporting mortgage interests. Also, on PFL, it is unclear how turbotax gets the data automatically in state return.
Date published: 2022-04-18
Rated 5 out of 5 by from awsome it took a bit but had all the explanation needed to get it done
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax is a good tool to use I have used Turbo Tax for over a decade and I have trusted them with having the up to date forms and information to help out filling the forms and filing.
Date published: 2022-04-18
Rated 1 out of 5 by from It is NEVER free - forced me to buy Deluxe Turbo Tax is never free and borders on false advertising. They forced me to buy the Deluxe version for $59 (plus the state for $40 which it never even mentioned) all to receive a $2 (yes TWO dollar) refund for some IRA I had. The only way to correct it I found was to clear EVERYTHING and re-enter all my tax info, only to find even after I purposefully tried to leave the $2 retirement credit off, it still forced me to buy the Deluxe version. I should have been able to use the free one since I did a standard deduction anyway with literally nothing special entered or selected, just basics like income info. It's a shameful business practice. Then the fact they coax people into paying for these charges from their refund, for a $39 fee, shows what type of company they are. Last time I ever use Turbo Tax.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 886
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Big TurboTax Fan It was a good experience I had a good time can't wait to use it again.
Date published: 2022-04-18
Rated 5 out of 5 by from Love Turbo Tax!! So easy to use. Guides you through everything and if you have questions, they have got answers in the app. And if you need additional help, you can chat w a tax professional. I have been using this for years and absolutely love how easy they make it.
Date published: 2022-04-18
Rated 5 out of 5 by from Very good tax software Very easy to use software. It has all details one need to file taxes in any states in USA.
Date published: 2022-04-18
Rated 5 out of 5 by from thank you very professional and helped with my dependant infomation and found what I was Missing
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is awesome I have an awesome easy experience w you guys Ty it was easier than in thought it would be
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to use Got it done quickly. Easy to use. Will use next year
Date published: 2022-04-18
Rated 3 out of 5 by from Turbo tax needs more in-context help tips there are a lot of areas that are very confusing to the users, and worse than that is, there is no explanation on what is the right way to input data. for example, if you have a $1m+ loan before 2017, and you bought a second home in 2021, then turbotax does not tell you all the options you have when reporting mortgage interests. Also, on PFL, it is unclear how turbotax gets the data automatically in state return.
Date published: 2022-04-18
Rated 5 out of 5 by from awsome it took a bit but had all the explanation needed to get it done
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax is a good tool to use I have used Turbo Tax for over a decade and I have trusted them with having the up to date forms and information to help out filling the forms and filing.
Date published: 2022-04-18
Rated 1 out of 5 by from It is NEVER free - forced me to buy Deluxe Turbo Tax is never free and borders on false advertising. They forced me to buy the Deluxe version for $59 (plus the state for $40 which it never even mentioned) all to receive a $2 (yes TWO dollar) refund for some IRA I had. The only way to correct it I found was to clear EVERYTHING and re-enter all my tax info, only to find even after I purposefully tried to leave the $2 retirement credit off, it still forced me to buy the Deluxe version. I should have been able to use the free one since I did a standard deduction anyway with literally nothing special entered or selected, just basics like income info. It's a shameful business practice. Then the fact they coax people into paying for these charges from their refund, for a $39 fee, shows what type of company they are. Last time I ever use Turbo Tax.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 886