TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Student
Rated 5 out of 5 by from Turbo tax is amazing Turbo tax is amazing I recommend it to anyone they have people to help you also,
Date published: 2021-03-02
Rated 2 out of 5 by from Ok The new format is a pain. Wish it was more like it was 5 years ago
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is the best Very user friendly format I felt very comfortable with
Date published: 2021-03-02
Rated 4 out of 5 by from TurboTax is the simplest way to do your taxes I typically have my taxes sent off to be done without having any knowledge of how they were done. This year I decided to give TurboTax a try and it was super easy and they explained almost every step like I was a fourth grader.
Date published: 2021-03-02
Rated 2 out of 5 by from Support is lacking I don't understand the difference between 1099-NEC and 1099-MISC. The only way to find out was to call TT, but the person I talked to didn't explain it well, and said I had to delete my return and start over.
Date published: 2021-03-02
Rated 2 out of 5 by from TurboTax Procedures are Awful The product is good, but the process to pay for it is terrible. I was not able to load the prepaid Turbo tax and had to pay for it again online.
Date published: 2021-03-02
Rated 1 out of 5 by from TURBO TAX IS TERRIBLE!! I WAS MISINFORMED BY ONE ASSISTANT THEN ANOTHER AND PLACED ON EXTREMELY LONG HOLDS. I WAITED 15 MINUTES FOR A CHAT ONLY TO HAVE THEM HANG UP ON ME. NOT WORTH THE MONEY THEY CHARGE FOR SUPPOSED TAX "EXPERTS."
Date published: 2021-03-02
Rated 4 out of 5 by from Simple TurboTax was simple and easy to use very helpful and easy to navigate
Date published: 2021-03-02
Rated 5 out of 5 by from Excellent tool I love Turbo Tax and the advisors, who always give you the best option for you.
Date published: 2021-03-02
Rated 4 out of 5 by from Good Product seems product is a little more difficult to use than prior versions
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8850
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is amazing Turbo tax is amazing I recommend it to anyone they have people to help you also,
Date published: 2021-03-02
Rated 2 out of 5 by from Ok The new format is a pain. Wish it was more like it was 5 years ago
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is the best Very user friendly format I felt very comfortable with
Date published: 2021-03-02
Rated 4 out of 5 by from TurboTax is the simplest way to do your taxes I typically have my taxes sent off to be done without having any knowledge of how they were done. This year I decided to give TurboTax a try and it was super easy and they explained almost every step like I was a fourth grader.
Date published: 2021-03-02
Rated 2 out of 5 by from Support is lacking I don't understand the difference between 1099-NEC and 1099-MISC. The only way to find out was to call TT, but the person I talked to didn't explain it well, and said I had to delete my return and start over.
Date published: 2021-03-02
Rated 2 out of 5 by from TurboTax Procedures are Awful The product is good, but the process to pay for it is terrible. I was not able to load the prepaid Turbo tax and had to pay for it again online.
Date published: 2021-03-02
Rated 1 out of 5 by from TURBO TAX IS TERRIBLE!! I WAS MISINFORMED BY ONE ASSISTANT THEN ANOTHER AND PLACED ON EXTREMELY LONG HOLDS. I WAITED 15 MINUTES FOR A CHAT ONLY TO HAVE THEM HANG UP ON ME. NOT WORTH THE MONEY THEY CHARGE FOR SUPPOSED TAX "EXPERTS."
Date published: 2021-03-02
Rated 4 out of 5 by from Simple TurboTax was simple and easy to use very helpful and easy to navigate
Date published: 2021-03-02
Rated 5 out of 5 by from Excellent tool I love Turbo Tax and the advisors, who always give you the best option for you.
Date published: 2021-03-02
Rated 4 out of 5 by from Good Product seems product is a little more difficult to use than prior versions
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8850