TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
BikerDad178 from
TurboTax is Good - have used it for years
I've used TurboTax for years, except for RSU and ESPs it's great - they seem to make it more difficult to do cost basis for employer stock plans every year though. Wish this was better. Bad enough to switch though, probably not.
Date published: 2022-03-26
Rated 5 out of 5 by
ColdFusionator from
Incredibly easy!
Our complex situation was made easy, Very well developed software with help along the way for any topic.
Date published: 2022-03-26
Rated 5 out of 5 by
Thisisridiculous999999 from
Hi
I honestly don’t want to review. So it’s kinda weird to be forced too
Date published: 2022-03-26
Rated 5 out of 5 by
Buckeye1959 from
A-one
Easy to use and great support if you have a problem
Date published: 2022-03-26
Rated 2 out of 5 by
AliasRB from
Serious Error Related 529 Accounts -Tax Treatment
Does not do 529 educational and expenses correctly. Only reason getting 2 star fair is that in help there was a series of post that basically said to not enter tax information to make it work correctly
Date published: 2022-03-26
Rated 5 out of 5 by
Johnieboie from
First time using Turbotax
My TurboTax expert was a great help to me and replied to any of my questions quick.
Date published: 2022-03-26
Rated 5 out of 5 by
J BIRDS from
so easy to use!
I appreciate the ease for HS and college students, and free!
Date published: 2022-03-26
Rated 3 out of 5 by
Jar Head Tim from
good
Easy! Just plug in the your specific numbers. In a short time your ready to file both Federal and State returns.
Date published: 2022-03-26
Rated 3 out of 5 by
larry j4832 from
Turbo Taxis totally misleading/ BEWARE!
Turbo Tax wouldn't change my return from self employed and charged me for self employed even though I didn't file a self employed return. To make me start a return over just to get rid of self employed charge is pathetic. Totally misleading. As far as I'm concerned you should reimburse me. I paid for services I didn't use or pay for.
Date published: 2022-03-26
Rated 4 out of 5 by
JShirmer from
I'm definitely not mad about it
Not thrilled about having to be forced to "upgrade" for "additional credits" but the price wasn't terrible and allowing me to use my return to pay for the service made the process simple. However! This was very user friendly, much easier that anticipated, and I will most likely continue using Turbo Tax.
All TurboTax® Offerings Reviews - Page 8849
Date published: 2022-03-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
BikerDad178 from
TurboTax is Good - have used it for years
I've used TurboTax for years, except for RSU and ESPs it's great - they seem to make it more difficult to do cost basis for employer stock plans every year though. Wish this was better. Bad enough to switch though, probably not.
Date published: 2022-03-26
Rated 5 out of 5 by
ColdFusionator from
Incredibly easy!
Our complex situation was made easy, Very well developed software with help along the way for any topic.
Date published: 2022-03-26
Rated 5 out of 5 by
Thisisridiculous999999 from
Hi
I honestly don’t want to review. So it’s kinda weird to be forced too
Date published: 2022-03-26
Rated 5 out of 5 by
Buckeye1959 from
A-one
Easy to use and great support if you have a problem
Date published: 2022-03-26
Rated 2 out of 5 by
AliasRB from
Serious Error Related 529 Accounts -Tax Treatment
Does not do 529 educational and expenses correctly. Only reason getting 2 star fair is that in help there was a series of post that basically said to not enter tax information to make it work correctly
Date published: 2022-03-26
Rated 5 out of 5 by
Johnieboie from
First time using Turbotax
My TurboTax expert was a great help to me and replied to any of my questions quick.
Date published: 2022-03-26
Rated 5 out of 5 by
J BIRDS from
so easy to use!
I appreciate the ease for HS and college students, and free!
Date published: 2022-03-26
Rated 3 out of 5 by
Jar Head Tim from
good
Easy! Just plug in the your specific numbers. In a short time your ready to file both Federal and State returns.
Date published: 2022-03-26
Rated 3 out of 5 by
larry j4832 from
Turbo Taxis totally misleading/ BEWARE!
Turbo Tax wouldn't change my return from self employed and charged me for self employed even though I didn't file a self employed return. To make me start a return over just to get rid of self employed charge is pathetic. Totally misleading. As far as I'm concerned you should reimburse me. I paid for services I didn't use or pay for.
Date published: 2022-03-26
Rated 4 out of 5 by
JShirmer from
I'm definitely not mad about it
Not thrilled about having to be forced to "upgrade" for "additional credits" but the price wasn't terrible and allowing me to use my return to pay for the service made the process simple. However! This was very user friendly, much easier that anticipated, and I will most likely continue using Turbo Tax.
All TurboTax® Offerings Reviews - Page 8849
Date published: 2022-03-26