TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from TurboTax is Good - have used it for years I've used TurboTax for years, except for RSU and ESPs it's great - they seem to make it more difficult to do cost basis for employer stock plans every year though. Wish this was better. Bad enough to switch though, probably not.
Date published: 2022-03-26
Rated 5 out of 5 by from Incredibly easy! Our complex situation was made easy, Very well developed software with help along the way for any topic.
Date published: 2022-03-26
Rated 5 out of 5 by from Hi I honestly don’t want to review. So it’s kinda weird to be forced too
Date published: 2022-03-26
Rated 5 out of 5 by from A-one Easy to use and great support if you have a problem
Date published: 2022-03-26
Rated 2 out of 5 by from Serious Error Related 529 Accounts -Tax Treatment Does not do 529 educational and expenses correctly. Only reason getting 2 star fair is that in help there was a series of post that basically said to not enter tax information to make it work correctly
Date published: 2022-03-26
Rated 5 out of 5 by from First time using Turbotax My TurboTax expert was a great help to me and replied to any of my questions quick.
Date published: 2022-03-26
Rated 5 out of 5 by from so easy to use! I appreciate the ease for HS and college students, and free!
Date published: 2022-03-26
Rated 3 out of 5 by from good Easy! Just plug in the your specific numbers. In a short time your ready to file both Federal and State returns.
Date published: 2022-03-26
Rated 3 out of 5 by from Turbo Taxis totally misleading/ BEWARE! Turbo Tax wouldn't change my return from self employed and charged me for self employed even though I didn't file a self employed return. To make me start a return over just to get rid of self employed charge is pathetic. Totally misleading. As far as I'm concerned you should reimburse me. I paid for services I didn't use or pay for.
Date published: 2022-03-26
Rated 4 out of 5 by from I'm definitely not mad about it Not thrilled about having to be forced to "upgrade" for "additional credits" but the price wasn't terrible and allowing me to use my return to pay for the service made the process simple. However! This was very user friendly, much easier that anticipated, and I will most likely continue using Turbo Tax.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 8849
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is Good - have used it for years I've used TurboTax for years, except for RSU and ESPs it's great - they seem to make it more difficult to do cost basis for employer stock plans every year though. Wish this was better. Bad enough to switch though, probably not.
Date published: 2022-03-26
Rated 5 out of 5 by from Incredibly easy! Our complex situation was made easy, Very well developed software with help along the way for any topic.
Date published: 2022-03-26
Rated 5 out of 5 by from Hi I honestly don’t want to review. So it’s kinda weird to be forced too
Date published: 2022-03-26
Rated 5 out of 5 by from A-one Easy to use and great support if you have a problem
Date published: 2022-03-26
Rated 2 out of 5 by from Serious Error Related 529 Accounts -Tax Treatment Does not do 529 educational and expenses correctly. Only reason getting 2 star fair is that in help there was a series of post that basically said to not enter tax information to make it work correctly
Date published: 2022-03-26
Rated 5 out of 5 by from First time using Turbotax My TurboTax expert was a great help to me and replied to any of my questions quick.
Date published: 2022-03-26
Rated 5 out of 5 by from so easy to use! I appreciate the ease for HS and college students, and free!
Date published: 2022-03-26
Rated 3 out of 5 by from good Easy! Just plug in the your specific numbers. In a short time your ready to file both Federal and State returns.
Date published: 2022-03-26
Rated 3 out of 5 by from Turbo Taxis totally misleading/ BEWARE! Turbo Tax wouldn't change my return from self employed and charged me for self employed even though I didn't file a self employed return. To make me start a return over just to get rid of self employed charge is pathetic. Totally misleading. As far as I'm concerned you should reimburse me. I paid for services I didn't use or pay for.
Date published: 2022-03-26
Rated 4 out of 5 by from I'm definitely not mad about it Not thrilled about having to be forced to "upgrade" for "additional credits" but the price wasn't terrible and allowing me to use my return to pay for the service made the process simple. However! This was very user friendly, much easier that anticipated, and I will most likely continue using Turbo Tax.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 8849