TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Why is this so much more expensive than previously I could not input my local taxes properly in order to do my district tax, Turbo tax made me select options to up my fee which did not even serve my situation well, the fee was a 100% increase than previous years Ive used turbo tax. I will be getting my taxes done locally in the future.
Date published: 2023-02-28
Rated 5 out of 5 by from Love the site TurboTax help me when I needed the help most it's the great way to file your taxes fast and easy
Date published: 2023-02-28
Rated 5 out of 5 by from 12 Successful Years with TurboTax This year our return was as complex as we have had and TurboTax made it easy. I was done if less than 4 hours total.
Date published: 2023-02-28
Rated 5 out of 5 by from Great Fast, easy but costly. Got it done in a very short period of time.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax Turbo tax customer service was excellent in walking me through the process.
Date published: 2023-02-28
Rated 5 out of 5 by from TURBO TAX IS THE WAY TO GO! I HAVE USED TURBO TAX FOR AS LONG AS I CAN REMEMBER, IT'S QUICK AND EASY!
Date published: 2023-02-28
Rated 5 out of 5 by from Customer Service Rep. I dealt with Andre today and he was a 12 out of 10!! An excellent representative of your company. He walked me through everything and I couldn't be happier
Date published: 2023-02-28
Rated 5 out of 5 by from So Easy Very user friendly; everything is step by step as needed
Date published: 2023-02-28
Rated 3 out of 5 by from Notably less user friendly I finally Made it to the end after several delays to research topics. I had trouble finding specific parts of the program such as MFS Community Income. The help tool was not enough to answer my questions. Looking back, it wasn't that bad. Taxes are always stressful.
Date published: 2023-02-28
Rated 5 out of 5 by from successful tax day. only took 3 hours. seemed to a a little quiker. Live chat was knowledgable, very nice and solved my problem quickly
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8845
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Why is this so much more expensive than previously I could not input my local taxes properly in order to do my district tax, Turbo tax made me select options to up my fee which did not even serve my situation well, the fee was a 100% increase than previous years Ive used turbo tax. I will be getting my taxes done locally in the future.
Date published: 2023-02-28
Rated 5 out of 5 by from Love the site TurboTax help me when I needed the help most it's the great way to file your taxes fast and easy
Date published: 2023-02-28
Rated 5 out of 5 by from 12 Successful Years with TurboTax This year our return was as complex as we have had and TurboTax made it easy. I was done if less than 4 hours total.
Date published: 2023-02-28
Rated 5 out of 5 by from Great Fast, easy but costly. Got it done in a very short period of time.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax Turbo tax customer service was excellent in walking me through the process.
Date published: 2023-02-28
Rated 5 out of 5 by from TURBO TAX IS THE WAY TO GO! I HAVE USED TURBO TAX FOR AS LONG AS I CAN REMEMBER, IT'S QUICK AND EASY!
Date published: 2023-02-28
Rated 5 out of 5 by from Customer Service Rep. I dealt with Andre today and he was a 12 out of 10!! An excellent representative of your company. He walked me through everything and I couldn't be happier
Date published: 2023-02-28
Rated 5 out of 5 by from So Easy Very user friendly; everything is step by step as needed
Date published: 2023-02-28
Rated 3 out of 5 by from Notably less user friendly I finally Made it to the end after several delays to research topics. I had trouble finding specific parts of the program such as MFS Community Income. The help tool was not enough to answer my questions. Looking back, it wasn't that bad. Taxes are always stressful.
Date published: 2023-02-28
Rated 5 out of 5 by from successful tax day. only took 3 hours. seemed to a a little quiker. Live chat was knowledgable, very nice and solved my problem quickly
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8845