TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Super easy and helps me find all deductions Use it every year. Super satisfying to have control of your filing.
Date published: 2023-02-27
Rated 5 out of 5 by from I always use TT I have used TT for several years, and I won't go back to the way it was before. I am in control while utilizing the best assistance there is.
Date published: 2023-02-27
Rated 4 out of 5 by from TurboTax is good if you don't have any major deduc The software is difficult to follow at times. I'm 84 and used to completing forms on the computer but answers sometimes don't solve the problem.
Date published: 2023-02-27
Rated 3 out of 5 by from No chat or on-line help fromTurbo Tax A lot more difficult to now that you can not talk to a Turbo Tax person about questions you have.
Date published: 2023-02-27
Rated 1 out of 5 by from you screwed it up You skipped over sections, and doubled others. Had me owning fed $1090.00 I checked before hitting the file button and found the double dividend and interest. I now owe $492. State was $976 now $800. What did you people do to screw this up?????
Date published: 2023-02-27
Rated 1 out of 5 by from Horrible I've been using Turbo Tax for 10 years straight and I've never had a bad experience until today. I'm on hour 7 of completing and after going back several times it won't allow me to efile my state taxes due to an error. There's no support in the chat anymore and I can't find an answers online. they just keep jacking up the price for their product and delivering a crappy outcome. Even with others complaining on their forum from years ago about this form, they still havent fixed this error related to home office employee expenses.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is makes my life easier I always can count on Turbo Tax because I don't have the tax knowledge to make sure I file properly each year.
Date published: 2023-02-27
Rated 5 out of 5 by from Huge Turbo Fan I have been using turbo tax since I got my first job at 16. So quick and easy to understand. I have even gotten live help and it is so convenient. Cannot recommend it enough!!!!
Date published: 2023-02-27
Rated 4 out of 5 by from TurboTax is greaf What a great service for military families instead of getting ripped off by tax services praying on the public! Thank you for the help I will use again next year!
Date published: 2023-02-27
Rated 5 out of 5 by from TurboTax is so easy! I use their free edition every year to do my taxes and it makes it so easy! They transfer everything over from last year so that I don't have to get all my filed papers out and go through all of it and type it in. They also give helpful tips and frequently asked questions.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8844
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super easy and helps me find all deductions Use it every year. Super satisfying to have control of your filing.
Date published: 2023-02-27
Rated 5 out of 5 by from I always use TT I have used TT for several years, and I won't go back to the way it was before. I am in control while utilizing the best assistance there is.
Date published: 2023-02-27
Rated 4 out of 5 by from TurboTax is good if you don't have any major deduc The software is difficult to follow at times. I'm 84 and used to completing forms on the computer but answers sometimes don't solve the problem.
Date published: 2023-02-27
Rated 3 out of 5 by from No chat or on-line help fromTurbo Tax A lot more difficult to now that you can not talk to a Turbo Tax person about questions you have.
Date published: 2023-02-27
Rated 1 out of 5 by from you screwed it up You skipped over sections, and doubled others. Had me owning fed $1090.00 I checked before hitting the file button and found the double dividend and interest. I now owe $492. State was $976 now $800. What did you people do to screw this up?????
Date published: 2023-02-27
Rated 1 out of 5 by from Horrible I've been using Turbo Tax for 10 years straight and I've never had a bad experience until today. I'm on hour 7 of completing and after going back several times it won't allow me to efile my state taxes due to an error. There's no support in the chat anymore and I can't find an answers online. they just keep jacking up the price for their product and delivering a crappy outcome. Even with others complaining on their forum from years ago about this form, they still havent fixed this error related to home office employee expenses.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is makes my life easier I always can count on Turbo Tax because I don't have the tax knowledge to make sure I file properly each year.
Date published: 2023-02-27
Rated 5 out of 5 by from Huge Turbo Fan I have been using turbo tax since I got my first job at 16. So quick and easy to understand. I have even gotten live help and it is so convenient. Cannot recommend it enough!!!!
Date published: 2023-02-27
Rated 4 out of 5 by from TurboTax is greaf What a great service for military families instead of getting ripped off by tax services praying on the public! Thank you for the help I will use again next year!
Date published: 2023-02-27
Rated 5 out of 5 by from TurboTax is so easy! I use their free edition every year to do my taxes and it makes it so easy! They transfer everything over from last year so that I don't have to get all my filed papers out and go through all of it and type it in. They also give helpful tips and frequently asked questions.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8844