TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281604 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Love Turbo Tax! I use Turbo Tax every year, Its easy to use. If I can use it anybody can do it.
Date published: 2021-03-02
Rated 1 out of 5 by from NEVER AGAIN Turbo Tax is not user friendly. It is the Spirits Airlines of Tax Filing Software/services. You live and you learn. I will never use this service again.
Date published: 2021-03-02
Rated 4 out of 5 by from Worked great until payment for State e-file Overall I was happy with the program. Uploading my broker information worked flawlessly. When I tried to e-file, I could not successfully log into my account as the program suggested (tried 4 times). I then used the "Continue as guest" option for my payment. Which worked fine. I was surprised that this option did remember my credit card information.
Date published: 2021-03-02
Rated 4 out of 5 by from Getting way to expensive I appreciate getting my taxes done so quickly but the price is making me change to doing them myself next year
Date published: 2021-03-02
Rated 3 out of 5 by from So, so.. - Not that much better than competition (taxAct) - Expansive for what it offers (Delux version) - While it's more straightforward than Taxslayer, at the end of the day, the tax calculation ends up being the same, for 1/2 price.... - Number of instances requireing redundant data entry from last year- real nuisance! - I really wish they just included the cost of uploading the State return in the price, upfront. It takes several minutes and number of mundane steps to pay extra. And no, I do not want to open an account with Intuit, just to pay via CC! Aside from that, it appears the software states it's extra $20 to upload. It's actually $25.
Date published: 2021-03-02
Rated 5 out of 5 by from turbotax makes it easy to file turbotax is easy to use and fast to complete. I would recommend turbotax to my friends and family. I feel that this is a safe site
Date published: 2021-03-02
Rated 1 out of 5 by from Pricing I have been a loyal customer since 2013. I was waiting on a form from my husband's work that I did not get until March 2, and they would not honor the pricing that ended Feb. 28. Ridiculous that the amount almost doubled. I will remember that next year and take my 8 years of business elsewhere.
Date published: 2021-03-02
Rated 4 out of 5 by from TurboTax do everything I needed and wanted! Easy to follow and great error checking as caught several of my errors
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is awesome Awesome use them every year would recommend to anybody
Date published: 2021-03-02
Rated 4 out of 5 by from simple, understandable, quick 5 years and still super simple. Glad I made the switch!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8844
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax! I use Turbo Tax every year, Its easy to use. If I can use it anybody can do it.
Date published: 2021-03-02
Rated 1 out of 5 by from NEVER AGAIN Turbo Tax is not user friendly. It is the Spirits Airlines of Tax Filing Software/services. You live and you learn. I will never use this service again.
Date published: 2021-03-02
Rated 4 out of 5 by from Worked great until payment for State e-file Overall I was happy with the program. Uploading my broker information worked flawlessly. When I tried to e-file, I could not successfully log into my account as the program suggested (tried 4 times). I then used the "Continue as guest" option for my payment. Which worked fine. I was surprised that this option did remember my credit card information.
Date published: 2021-03-02
Rated 4 out of 5 by from Getting way to expensive I appreciate getting my taxes done so quickly but the price is making me change to doing them myself next year
Date published: 2021-03-02
Rated 3 out of 5 by from So, so.. - Not that much better than competition (taxAct) - Expansive for what it offers (Delux version) - While it's more straightforward than Taxslayer, at the end of the day, the tax calculation ends up being the same, for 1/2 price.... - Number of instances requireing redundant data entry from last year- real nuisance! - I really wish they just included the cost of uploading the State return in the price, upfront. It takes several minutes and number of mundane steps to pay extra. And no, I do not want to open an account with Intuit, just to pay via CC! Aside from that, it appears the software states it's extra $20 to upload. It's actually $25.
Date published: 2021-03-02
Rated 5 out of 5 by from turbotax makes it easy to file turbotax is easy to use and fast to complete. I would recommend turbotax to my friends and family. I feel that this is a safe site
Date published: 2021-03-02
Rated 1 out of 5 by from Pricing I have been a loyal customer since 2013. I was waiting on a form from my husband's work that I did not get until March 2, and they would not honor the pricing that ended Feb. 28. Ridiculous that the amount almost doubled. I will remember that next year and take my 8 years of business elsewhere.
Date published: 2021-03-02
Rated 4 out of 5 by from TurboTax do everything I needed and wanted! Easy to follow and great error checking as caught several of my errors
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is awesome Awesome use them every year would recommend to anybody
Date published: 2021-03-02
Rated 4 out of 5 by from simple, understandable, quick 5 years and still super simple. Glad I made the switch!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8844