TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from I could not do taxes without TurboTax The CPAs' help was great. The other tax experts have so room for improvement.
Date published: 2022-04-04
Rated 5 out of 5 by from LOVE TurboTax!!! Always reliable to use and easy to navigate. Recommend to anyone who really wants to learn how to do their taxes successfully.
Date published: 2022-04-04
Rated 5 out of 5 by from Awesome Good I really like this tax system really good and
Date published: 2022-04-04
Rated 5 out of 5 by from Made things pretty simple Had a few issues on my end but was a pretty simple process
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo is the best!! The live chat and customer support were more then helping me through this. In our school systems we aren’t really taught how to do taxes or even fill out a check. I was really in a tight spot until it dawn I haven’t filed my taxes. With my refund I should be back on track financially and not pulling my hair out.
Date published: 2022-04-04
Rated 2 out of 5 by from Poor communication My tax preparer never took the time to talk with me, even after being asked for a conversation. The emails I received were very confusing and miss-leading.
Date published: 2022-04-04
Rated 5 out of 5 by from David was great David was professional and provided great service!
Date published: 2022-04-04
Rated 2 out of 5 by from Program great, activation sucks I've been using Turbotax for many years. The program is terrific, but ever since they came up with activation the time spent on that feature alone is utterly ridiculous. I have had to go back to the pepole I purchased this from 7 times in order to complete 3 returns.
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is Excellent I always get nervous when beginning the process but feel at ease once Turbo tax walks me through step by step, checks and rechecks. The risk of audit scale helps too
Date published: 2022-04-04
Rated 5 out of 5 by from I love Turbo Tax! Im using this for almost 10 year I have hard time with the estimated tax this time.. I have to call the customer service to figure it out.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 8842
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I could not do taxes without TurboTax The CPAs' help was great. The other tax experts have so room for improvement.
Date published: 2022-04-04
Rated 5 out of 5 by from LOVE TurboTax!!! Always reliable to use and easy to navigate. Recommend to anyone who really wants to learn how to do their taxes successfully.
Date published: 2022-04-04
Rated 5 out of 5 by from Awesome Good I really like this tax system really good and
Date published: 2022-04-04
Rated 5 out of 5 by from Made things pretty simple Had a few issues on my end but was a pretty simple process
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo is the best!! The live chat and customer support were more then helping me through this. In our school systems we aren’t really taught how to do taxes or even fill out a check. I was really in a tight spot until it dawn I haven’t filed my taxes. With my refund I should be back on track financially and not pulling my hair out.
Date published: 2022-04-04
Rated 2 out of 5 by from Poor communication My tax preparer never took the time to talk with me, even after being asked for a conversation. The emails I received were very confusing and miss-leading.
Date published: 2022-04-04
Rated 5 out of 5 by from David was great David was professional and provided great service!
Date published: 2022-04-04
Rated 2 out of 5 by from Program great, activation sucks I've been using Turbotax for many years. The program is terrific, but ever since they came up with activation the time spent on that feature alone is utterly ridiculous. I have had to go back to the pepole I purchased this from 7 times in order to complete 3 returns.
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is Excellent I always get nervous when beginning the process but feel at ease once Turbo tax walks me through step by step, checks and rechecks. The risk of audit scale helps too
Date published: 2022-04-04
Rated 5 out of 5 by from I love Turbo Tax! Im using this for almost 10 year I have hard time with the estimated tax this time.. I have to call the customer service to figure it out.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 8842