TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax os the best Been using it for years now but with Kathleen's expertise, it was smoother than ever
Date published: 2022-03-30
Rated 3 out of 5 by from Turbo Got Stuck The program would say let's finish the state return and got in a loop of 3 different screens. When logging in to pay with a credit card I was stuck for about 30 minutes
Date published: 2022-03-30
Rated 5 out of 5 by from Alexandria Simmons and the accountants are awesome Having a clear understanding of the algorithm and being able to navigate quickly is so important. Everyone answered my questions quickly.
Date published: 2022-03-30
Rated 4 out of 5 by from Very good Just still needs to be more straight forward for an absolute novice. i.e. I have more income. ask and answer that simple question. Lead me to the more "proper" location to enter the data.
Date published: 2022-03-30
Rated 4 out of 5 by from Worked Fairly Smoothy - Got through it Timely Used Turbo Tax for Years. I stumbled through the IRA conversion/roll over/ re-characterization section and made a mistake. The questions and verbiage was confusing and I made a mistake. I had to go back to fix. Also the CD wouldn't load in my MAC and had to download on line. This happened two years in a row.
Date published: 2022-03-30
Rated 5 out of 5 by from Amazing easy So easy and cheap vs other places just do it you won’t disappointed
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax is Awesome Easy click of the button filing and at little to no cost. Any questions you have, they have common answers and topics already available.
Date published: 2022-03-30
Rated 4 out of 5 by from turbotax is well coordinated i have a great experience with turbotax, the software is good
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is great Using Turbo Tax for the 9th year, never had any issues. Any help needed was always available. Thank you again Turbo Tax
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax was very helpful! Gregory and TurboTax were helpful with our tax filing this year. We were needing assistance with having been recently married and buying a home. Gregory was very clear and it helped us with peace of mind knowing our taxes were done right.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 8836
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax os the best Been using it for years now but with Kathleen's expertise, it was smoother than ever
Date published: 2022-03-30
Rated 3 out of 5 by from Turbo Got Stuck The program would say let's finish the state return and got in a loop of 3 different screens. When logging in to pay with a credit card I was stuck for about 30 minutes
Date published: 2022-03-30
Rated 5 out of 5 by from Alexandria Simmons and the accountants are awesome Having a clear understanding of the algorithm and being able to navigate quickly is so important. Everyone answered my questions quickly.
Date published: 2022-03-30
Rated 4 out of 5 by from Very good Just still needs to be more straight forward for an absolute novice. i.e. I have more income. ask and answer that simple question. Lead me to the more "proper" location to enter the data.
Date published: 2022-03-30
Rated 4 out of 5 by from Worked Fairly Smoothy - Got through it Timely Used Turbo Tax for Years. I stumbled through the IRA conversion/roll over/ re-characterization section and made a mistake. The questions and verbiage was confusing and I made a mistake. I had to go back to fix. Also the CD wouldn't load in my MAC and had to download on line. This happened two years in a row.
Date published: 2022-03-30
Rated 5 out of 5 by from Amazing easy So easy and cheap vs other places just do it you won’t disappointed
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax is Awesome Easy click of the button filing and at little to no cost. Any questions you have, they have common answers and topics already available.
Date published: 2022-03-30
Rated 4 out of 5 by from turbotax is well coordinated i have a great experience with turbotax, the software is good
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is great Using Turbo Tax for the 9th year, never had any issues. Any help needed was always available. Thank you again Turbo Tax
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax was very helpful! Gregory and TurboTax were helpful with our tax filing this year. We were needing assistance with having been recently married and buying a home. Gregory was very clear and it helped us with peace of mind knowing our taxes were done right.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 8836