TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Itstimeeeee from
Melissa F helped
Melissa F was very helpful. She was informative and quick
Date published: 2023-02-28
Rated 5 out of 5 by
Robert5968 from
Turbo Tax Online is easy and fast!
I've been using Turbo Tax Online for years and it accommodates all the changes we've had through the years. I trust it 100%!
Date published: 2023-02-28
Rated 5 out of 5 by
777jen from
Amazing!
It was an amazing experience. It was very easy to use and super helpful :)
Date published: 2023-02-28
Rated 5 out of 5 by
HUNTRESS407 from
TAXTURBOISAWESOME
EASY TO USE HAVE USED FOR YEARS AND WILL CONTINUE TO USE
Date published: 2023-02-28
Rated 5 out of 5 by
Tamrod from
TurboTax is a great experience
It is very easy to use. Easy to navigate and understand.
Date published: 2023-02-28
Rated 5 out of 5 by
captiyago from
Turbo Tax is Awesome
I have been using Turbo Tax for 3 years now. It is very easy to use and it tell you what forms you have to look for and it tells you what amounts to enter with a corresponding form.
Date published: 2023-02-28
Rated 2 out of 5 by
Gogogetter from
Live Help - Customer Service Needs Improvement
This is an easy platform to use, which is why I have chosen it for years to do my taxes. This year I spoke with several customer service individuals in live chat for help and review of sections on my taxes. Waiting 30 + minutes most of the time to speak someone and then I am rushed through the review. One tried to just rely on the automatic review the system does, I did not wait 30 minutes for that, I waited for a live tax expert to review. For the cost I paid for the upgrade I should be getting a more thorough look. I also could not find an option this time to schedule an appointment like last year. I wish you would bring this back or make it easier to find. Submitted my taxes feeling frustrated. Another time I tried getting live help the person helping me tried to say I couldn't do expense some of business stuff, I explained I could, and then they agreed and then tried to help me. Was I just getting rushed off to end the chat?
Date published: 2023-02-28
Rated 5 out of 5 by
Taxestime from
Turbo is great
This is my first time I think it’s great I should have been tried this.
Date published: 2023-02-28
Rated 5 out of 5 by
Vinnee or Neish from
Turbo Tax
Turbo Tax is amazing tax preparation service. I would highly recommend.
Date published: 2023-02-28
Rated 5 out of 5 by
Tonkaman from
Always the best
I’ve been sold on turbo tax for several years now. They always improve and always get straight to business. No complaints
All TurboTax® Offerings Reviews - Page 8835
Date published: 2023-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Itstimeeeee from
Melissa F helped
Melissa F was very helpful. She was informative and quick
Date published: 2023-02-28
Rated 5 out of 5 by
Robert5968 from
Turbo Tax Online is easy and fast!
I've been using Turbo Tax Online for years and it accommodates all the changes we've had through the years. I trust it 100%!
Date published: 2023-02-28
Rated 5 out of 5 by
777jen from
Amazing!
It was an amazing experience. It was very easy to use and super helpful :)
Date published: 2023-02-28
Rated 5 out of 5 by
HUNTRESS407 from
TAXTURBOISAWESOME
EASY TO USE HAVE USED FOR YEARS AND WILL CONTINUE TO USE
Date published: 2023-02-28
Rated 5 out of 5 by
Tamrod from
TurboTax is a great experience
It is very easy to use. Easy to navigate and understand.
Date published: 2023-02-28
Rated 5 out of 5 by
captiyago from
Turbo Tax is Awesome
I have been using Turbo Tax for 3 years now. It is very easy to use and it tell you what forms you have to look for and it tells you what amounts to enter with a corresponding form.
Date published: 2023-02-28
Rated 2 out of 5 by
Gogogetter from
Live Help - Customer Service Needs Improvement
This is an easy platform to use, which is why I have chosen it for years to do my taxes. This year I spoke with several customer service individuals in live chat for help and review of sections on my taxes. Waiting 30 + minutes most of the time to speak someone and then I am rushed through the review. One tried to just rely on the automatic review the system does, I did not wait 30 minutes for that, I waited for a live tax expert to review. For the cost I paid for the upgrade I should be getting a more thorough look. I also could not find an option this time to schedule an appointment like last year. I wish you would bring this back or make it easier to find. Submitted my taxes feeling frustrated. Another time I tried getting live help the person helping me tried to say I couldn't do expense some of business stuff, I explained I could, and then they agreed and then tried to help me. Was I just getting rushed off to end the chat?
Date published: 2023-02-28
Rated 5 out of 5 by
Taxestime from
Turbo is great
This is my first time I think it’s great I should have been tried this.
Date published: 2023-02-28
Rated 5 out of 5 by
Vinnee or Neish from
Turbo Tax
Turbo Tax is amazing tax preparation service. I would highly recommend.
Date published: 2023-02-28
Rated 5 out of 5 by
Tonkaman from
Always the best
I’ve been sold on turbo tax for several years now. They always improve and always get straight to business. No complaints
All TurboTax® Offerings Reviews - Page 8835
Date published: 2023-02-28