TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Turbo Tax has changed I've used Turbo Tax for about 10 years. It's been so easy and hassle free. I do not like the new changes this year in 2021. You no longer have the option to do your state tax and mail yourself for free. Now you have to either file for $50 more dollars or delete the forms! That's ludacris! I'm not happy about the high price. It was $110 to file this year. I've never paid more than $60. I also don't like that I kept having to recheck my husband's w-2 info and it ended up adding his job twice, which then dropped the projected return! I had to go back and delete the second add on of the same job and W-2 info. I guess TT has amped up the security measures as well. I'm not mad at that. You have to now enter an ID for each spouse filing. Anyway, I think there a few kinks in the update. Hopefully, it will be easier next time.
Date published: 2021-03-02
Rated 3 out of 5 by from Used to be free, now they charge and quite a bit Will not use next year. Was always free, don't have any deductions, no mortgages ect. the only thing different was the Covid relief and it cost $60 bucks
Date published: 2021-03-02
Rated 5 out of 5 by from EASY PEEZY Turbotax makes it so easy to do my taxes. it's a step by step process and you really can't go wrong.
Date published: 2021-03-02
Rated 5 out of 5 by from GREAT PRODUCT LOVE WORKING WITH TURBOTAX. IT IS A GREAT PRODUCT FOR STARTERS AND SKILLED PEOPLE.
Date published: 2021-03-02
Rated 5 out of 5 by from Helpful hints and knowledgeable people. When I wanted to delete the info and start over, with the help of Steve, a TuiboTax expert, I discovered I had already begun the filing process. Luckily, it wasn't completed and, with his help, I was able to rectify the problem and complete the process. Steve saved me a lot of time. Thanks, Turbotax. Your forms are understandable and your people are more than helpful.
Date published: 2021-03-02
Rated 5 out of 5 by from Easiest filing ever Truly made filing jointly in the military a piece of cake
Date published: 2021-03-02
Rated 1 out of 5 by from Mac Version is very Terrible Mac version is very inflexible and Help Desk is not taking phone calls this year.
Date published: 2021-03-02
Rated 5 out of 5 by from quick and efficient pretty easy to navigate through. I appreciate the clarity.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Cool! My Experience with turbo tax was amazing! I finished my taxes in less than 30 minutes! The Live Deluxe was great however I enjoyed doing my taxes with turbo tax.
Date published: 2021-03-02
Rated 5 out of 5 by from So Easy Even with a few complications, the process clarified as we went through it. Easiest tax return yet.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8833
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax has changed I've used Turbo Tax for about 10 years. It's been so easy and hassle free. I do not like the new changes this year in 2021. You no longer have the option to do your state tax and mail yourself for free. Now you have to either file for $50 more dollars or delete the forms! That's ludacris! I'm not happy about the high price. It was $110 to file this year. I've never paid more than $60. I also don't like that I kept having to recheck my husband's w-2 info and it ended up adding his job twice, which then dropped the projected return! I had to go back and delete the second add on of the same job and W-2 info. I guess TT has amped up the security measures as well. I'm not mad at that. You have to now enter an ID for each spouse filing. Anyway, I think there a few kinks in the update. Hopefully, it will be easier next time.
Date published: 2021-03-02
Rated 3 out of 5 by from Used to be free, now they charge and quite a bit Will not use next year. Was always free, don't have any deductions, no mortgages ect. the only thing different was the Covid relief and it cost $60 bucks
Date published: 2021-03-02
Rated 5 out of 5 by from EASY PEEZY Turbotax makes it so easy to do my taxes. it's a step by step process and you really can't go wrong.
Date published: 2021-03-02
Rated 5 out of 5 by from GREAT PRODUCT LOVE WORKING WITH TURBOTAX. IT IS A GREAT PRODUCT FOR STARTERS AND SKILLED PEOPLE.
Date published: 2021-03-02
Rated 5 out of 5 by from Helpful hints and knowledgeable people. When I wanted to delete the info and start over, with the help of Steve, a TuiboTax expert, I discovered I had already begun the filing process. Luckily, it wasn't completed and, with his help, I was able to rectify the problem and complete the process. Steve saved me a lot of time. Thanks, Turbotax. Your forms are understandable and your people are more than helpful.
Date published: 2021-03-02
Rated 5 out of 5 by from Easiest filing ever Truly made filing jointly in the military a piece of cake
Date published: 2021-03-02
Rated 1 out of 5 by from Mac Version is very Terrible Mac version is very inflexible and Help Desk is not taking phone calls this year.
Date published: 2021-03-02
Rated 5 out of 5 by from quick and efficient pretty easy to navigate through. I appreciate the clarity.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Cool! My Experience with turbo tax was amazing! I finished my taxes in less than 30 minutes! The Live Deluxe was great however I enjoyed doing my taxes with turbo tax.
Date published: 2021-03-02
Rated 5 out of 5 by from So Easy Even with a few complications, the process clarified as we went through it. Easiest tax return yet.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8833