TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great product This was a great experience. I enjoyed the ease of use.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is super easy Just answered all the questions and was able to file within an hour !
Date published: 2021-02-23
Rated 1 out of 5 by from Worst Experience I've Had This is the worst experience I have ever had with Turbo tax. This is my 7th year with Turbo Tax, and this year I was forced to pay a total of $80 for two things Turbo Tax has done for me before for free. I have been an enrolled student 6/7 years I have filed my taxes with them and have never had to pay to file tuition deductions. This year I was charge $40 for this, as well as $40 to file a state tax return, which I did in 2014 for free as well. Furthermore, I was forced to pay $40 for the deluxe version and was still not allowed to actually speak to a customer representative (spent 1 hour + trying to figure out how to talk to someone). I even ended up having to do my own math because they could not adequately explain to me how they did my return calculations. I will most likely not be using Turbo Tax again.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to follow directions Easy to use and thorough review of our tax situation.
Date published: 2021-02-23
Rated 5 out of 5 by from Convenient TurboTax is super convenient. I'm always busy, and they allow me to file taxes in under 30 minutes.
Date published: 2021-02-23
Rated 4 out of 5 by from Good, but pricey Turbotax is easy to use and has been what I've been using for my taxes ever since I got married. However, the prices have been raising every year. I'm considering no longer using this service because of the hiking prices.
Date published: 2021-02-23
Rated 5 out of 5 by from TURBO TAX IS AWESOME EASY TO NAVIGATE WITH GOOD DETAIL AND QUESTIONS ...
Date published: 2021-02-23
Rated 5 out of 5 by from made for people like me I keep using it so I must like it it is the ease of use
Date published: 2021-02-23
Rated 5 out of 5 by from Consistently reliable! They make it easy, explain everything, step by step.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy Fast and amazing Turbo Tax is the only way to file. It's easy accurate and fast
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 8828
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great product This was a great experience. I enjoyed the ease of use.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is super easy Just answered all the questions and was able to file within an hour !
Date published: 2021-02-23
Rated 1 out of 5 by from Worst Experience I've Had This is the worst experience I have ever had with Turbo tax. This is my 7th year with Turbo Tax, and this year I was forced to pay a total of $80 for two things Turbo Tax has done for me before for free. I have been an enrolled student 6/7 years I have filed my taxes with them and have never had to pay to file tuition deductions. This year I was charge $40 for this, as well as $40 to file a state tax return, which I did in 2014 for free as well. Furthermore, I was forced to pay $40 for the deluxe version and was still not allowed to actually speak to a customer representative (spent 1 hour + trying to figure out how to talk to someone). I even ended up having to do my own math because they could not adequately explain to me how they did my return calculations. I will most likely not be using Turbo Tax again.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to follow directions Easy to use and thorough review of our tax situation.
Date published: 2021-02-23
Rated 5 out of 5 by from Convenient TurboTax is super convenient. I'm always busy, and they allow me to file taxes in under 30 minutes.
Date published: 2021-02-23
Rated 4 out of 5 by from Good, but pricey Turbotax is easy to use and has been what I've been using for my taxes ever since I got married. However, the prices have been raising every year. I'm considering no longer using this service because of the hiking prices.
Date published: 2021-02-23
Rated 5 out of 5 by from TURBO TAX IS AWESOME EASY TO NAVIGATE WITH GOOD DETAIL AND QUESTIONS ...
Date published: 2021-02-23
Rated 5 out of 5 by from made for people like me I keep using it so I must like it it is the ease of use
Date published: 2021-02-23
Rated 5 out of 5 by from Consistently reliable! They make it easy, explain everything, step by step.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy Fast and amazing Turbo Tax is the only way to file. It's easy accurate and fast
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 8828