TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281588 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Turbo Tax Problematic for 2020 Turbo Tax was very problematic. I was unable to download updates. Had to search web and find a link someone posted in a group conversation that took me to a manual download patch that corrected the problem. Very frustrating when the program doesn't work. Your website is not easy to navigate to find the help you need when you have a problem like this. Have not decided if I will use Turbo Tax next year and I have used it for years.
Date published: 2021-03-02
Rated 3 out of 5 by from Annoying self advertising Annoying advertising to upgrade TurboTax while preparing the return.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Amazing and I would recommend to ppl It's wonderful and easy and I would recommend to everyone
Date published: 2021-03-02
Rated 4 out of 5 by from I great tool for filling out and filing taxes I did my best to fill in answers but in a couple of cases the answers I filled in did not work with the software and I had to contact Turbo Tax experts for help. That help came quickly and I was impressed with the assistance
Date published: 2021-03-02
Rated 3 out of 5 by from Not bad for a 1st timer Some parts may be necessary to dumb down. Especially for us 1st timers. Hopefully everything is in correctly
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is great Turbo tax was very helpful and easy and I would tell anyone I know to go with turbo tax
Date published: 2021-03-02
Rated 4 out of 5 by from So Far, So Good I'm in the process of filing the same claim for the third time electronically. It kept being rejected, so I asked a tax professional and they pointed out something I didn't realize before. Fingers crossed this works!
Date published: 2021-03-02
Rated 5 out of 5 by from User friendly! Easy to use. Step by step and can take your time. Wish they didn't have to promote things though.
Date published: 2021-03-02
Rated 5 out of 5 by from So Easy Literally took me an hour and our return is awesome this year!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is great It was easy and it was my first time I will recomend this to everyone
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8827
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax Problematic for 2020 Turbo Tax was very problematic. I was unable to download updates. Had to search web and find a link someone posted in a group conversation that took me to a manual download patch that corrected the problem. Very frustrating when the program doesn't work. Your website is not easy to navigate to find the help you need when you have a problem like this. Have not decided if I will use Turbo Tax next year and I have used it for years.
Date published: 2021-03-02
Rated 3 out of 5 by from Annoying self advertising Annoying advertising to upgrade TurboTax while preparing the return.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Amazing and I would recommend to ppl It's wonderful and easy and I would recommend to everyone
Date published: 2021-03-02
Rated 4 out of 5 by from I great tool for filling out and filing taxes I did my best to fill in answers but in a couple of cases the answers I filled in did not work with the software and I had to contact Turbo Tax experts for help. That help came quickly and I was impressed with the assistance
Date published: 2021-03-02
Rated 3 out of 5 by from Not bad for a 1st timer Some parts may be necessary to dumb down. Especially for us 1st timers. Hopefully everything is in correctly
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is great Turbo tax was very helpful and easy and I would tell anyone I know to go with turbo tax
Date published: 2021-03-02
Rated 4 out of 5 by from So Far, So Good I'm in the process of filing the same claim for the third time electronically. It kept being rejected, so I asked a tax professional and they pointed out something I didn't realize before. Fingers crossed this works!
Date published: 2021-03-02
Rated 5 out of 5 by from User friendly! Easy to use. Step by step and can take your time. Wish they didn't have to promote things though.
Date published: 2021-03-02
Rated 5 out of 5 by from So Easy Literally took me an hour and our return is awesome this year!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is great It was easy and it was my first time I will recomend this to everyone
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8827