TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from tt is awesome easy to use. nice to be able to save and come back later.
Date published: 2023-02-28
Rated 4 out of 5 by from Easy and simple It was a simple application. Self-explanatory I was done within a half hour
Date published: 2023-02-28
Rated 4 out of 5 by from The date of birth calendar method is a nuisance Is a nuisance to have to scroll through the date of birth calendar to get to my birthdate!
Date published: 2023-02-28
Rated 5 out of 5 by from Have used TurboTax for last 15 years! Very easy to use and great reminders! Would recommend to everyone!
Date published: 2023-02-28
Rated 3 out of 5 by from Online TurboTax would not work this year on Chrome It was very inconvenient that I was not able to use online TurboTax on my Chromebook. I had an up to date Chrome but still would not work. I researched and many others also could not use online TurboTax. I had to do on a tablet which was very time consuming and frustrating. Please resolve this issue for 2023. I and others will consider other options without resolution.
Date published: 2023-02-28
Rated 4 out of 5 by from awesome ok experience asking for id i could not ascess is a pain
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax is the best service!! Easy to use, access to experts, and clear directions!!
Date published: 2023-02-28
Rated 5 out of 5 by from great service Easy to use and follow. great options for those that want extra miles for privacy and security.
Date published: 2023-02-28
Rated 4 out of 5 by from Good, but has issues I am used to Turbo Tax, having using it for over 10 years. There are issues I need to point out: 1. The files submittal process is not only long and cumbersome, but also annoying and confusing at times. Last year, I had to pay a fine of $90 because the Federal Taxes were late, due to linking the State taxes (and needing to pay immediately for it) to it. 2. This year, I did not file Crypto losses (albeit small), due to the fact that Turbo Tax does not treat it the same way as regular investments. It becomes too complicated to go back and add schedules to already prepared tax return. Please pay attention to those things - they are ANNOYING !!
Date published: 2023-02-28
Rated 4 out of 5 by from awsome easy to us good easy to use, fast simple,would tell other people
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8827
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from tt is awesome easy to use. nice to be able to save and come back later.
Date published: 2023-02-28
Rated 4 out of 5 by from Easy and simple It was a simple application. Self-explanatory I was done within a half hour
Date published: 2023-02-28
Rated 4 out of 5 by from The date of birth calendar method is a nuisance Is a nuisance to have to scroll through the date of birth calendar to get to my birthdate!
Date published: 2023-02-28
Rated 5 out of 5 by from Have used TurboTax for last 15 years! Very easy to use and great reminders! Would recommend to everyone!
Date published: 2023-02-28
Rated 3 out of 5 by from Online TurboTax would not work this year on Chrome It was very inconvenient that I was not able to use online TurboTax on my Chromebook. I had an up to date Chrome but still would not work. I researched and many others also could not use online TurboTax. I had to do on a tablet which was very time consuming and frustrating. Please resolve this issue for 2023. I and others will consider other options without resolution.
Date published: 2023-02-28
Rated 4 out of 5 by from awesome ok experience asking for id i could not ascess is a pain
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax is the best service!! Easy to use, access to experts, and clear directions!!
Date published: 2023-02-28
Rated 5 out of 5 by from great service Easy to use and follow. great options for those that want extra miles for privacy and security.
Date published: 2023-02-28
Rated 4 out of 5 by from Good, but has issues I am used to Turbo Tax, having using it for over 10 years. There are issues I need to point out: 1. The files submittal process is not only long and cumbersome, but also annoying and confusing at times. Last year, I had to pay a fine of $90 because the Federal Taxes were late, due to linking the State taxes (and needing to pay immediately for it) to it. 2. This year, I did not file Crypto losses (albeit small), due to the fact that Turbo Tax does not treat it the same way as regular investments. It becomes too complicated to go back and add schedules to already prepared tax return. Please pay attention to those things - they are ANNOYING !!
Date published: 2023-02-28
Rated 4 out of 5 by from awsome easy to us good easy to use, fast simple,would tell other people
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8827