TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 4 out of 5 by
tallwill from
Good
Works for me. Got a refund, it didn't take me more than a few hours.
Date published: 2023-02-28
Rated 5 out of 5 by
CaAACa from
TurboTax is always helpful
I had a great experience with TurboTax, much like last year. The expert (Craig) was very helpful and quick.
Date published: 2023-02-28
Rated 5 out of 5 by
ElFavio21 from
TurboTax is awesome
My Expert Deanna was awesome and helped me with everything. I rate her a 12 out of 10 just excellent.
Date published: 2023-02-28
Rated 5 out of 5 by
jls123456789 from
TurboTax is sooooo easy!
Everything was super self explanatory and perfect for first-time users. I have never filed a tax return before, and TurboTax made everything so much easier and stress-free.
Date published: 2023-02-28
Rated 1 out of 5 by
tricked into it from
Tricked into paying 84 dollars
The process seemed easy but each step of the way they told me to upgrade until I had no choice in order to file my return. In all, it cost me 39 for federal and 39 for state PLUS an extra 6 something for tax. I feel tricked. I didn't even itemize! One w2 and added student loans and teacher expenses ...... I feel like this was supposed to be 0 dollar file..... or at least not $80!
Date published: 2023-02-28
Rated 5 out of 5 by
Nickname2097 from
easy
Very easy to navigate, and nice that you are now able to import from many institutions
Date published: 2023-02-28
Rated 5 out of 5 by
another dave from
well crafted interface
what I love about this is going in and imputing all the forms early on. it takes weeks for all the needed forms to arrive in the mail. once I get one. I can log in and easily find the section it applies to. for how much stuff there is on taxes it sure is easy and fast to find the areas you need to work in. Turbo tax will even warn you if it thinks you made a mistake. lots of numbers in this game and the government wants as many of your dollars as possible. doing everything right keeps your risk low when filing
Date published: 2023-02-28
Rated 5 out of 5 by
Loopmack from
used TT fro years, great site and fast
Expert helped me with my IP Pin, easy and fast.I have used turbo tax for years and its very detailed.
Date published: 2023-02-28
Rated 5 out of 5 by
Misstdawn from
very user friendly
As someone with major brain-fog, this software is very easy to follow.
Date published: 2023-02-28
Rated 4 out of 5 by
Singer18 from
Turbo Tax is good
Experts on the phone: 1st was good 2nd person was not as the phone disconnected 3rd person phone disconnected
All TurboTax® Offerings Reviews - Page 8822
Date published: 2023-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
tallwill from
Good
Works for me. Got a refund, it didn't take me more than a few hours.
Date published: 2023-02-28
Rated 5 out of 5 by
CaAACa from
TurboTax is always helpful
I had a great experience with TurboTax, much like last year. The expert (Craig) was very helpful and quick.
Date published: 2023-02-28
Rated 5 out of 5 by
ElFavio21 from
TurboTax is awesome
My Expert Deanna was awesome and helped me with everything. I rate her a 12 out of 10 just excellent.
Date published: 2023-02-28
Rated 5 out of 5 by
jls123456789 from
TurboTax is sooooo easy!
Everything was super self explanatory and perfect for first-time users. I have never filed a tax return before, and TurboTax made everything so much easier and stress-free.
Date published: 2023-02-28
Rated 1 out of 5 by
tricked into it from
Tricked into paying 84 dollars
The process seemed easy but each step of the way they told me to upgrade until I had no choice in order to file my return. In all, it cost me 39 for federal and 39 for state PLUS an extra 6 something for tax. I feel tricked. I didn't even itemize! One w2 and added student loans and teacher expenses ...... I feel like this was supposed to be 0 dollar file..... or at least not $80!
Date published: 2023-02-28
Rated 5 out of 5 by
Nickname2097 from
easy
Very easy to navigate, and nice that you are now able to import from many institutions
Date published: 2023-02-28
Rated 5 out of 5 by
another dave from
well crafted interface
what I love about this is going in and imputing all the forms early on. it takes weeks for all the needed forms to arrive in the mail. once I get one. I can log in and easily find the section it applies to. for how much stuff there is on taxes it sure is easy and fast to find the areas you need to work in. Turbo tax will even warn you if it thinks you made a mistake. lots of numbers in this game and the government wants as many of your dollars as possible. doing everything right keeps your risk low when filing
Date published: 2023-02-28
Rated 5 out of 5 by
Loopmack from
used TT fro years, great site and fast
Expert helped me with my IP Pin, easy and fast.I have used turbo tax for years and its very detailed.
Date published: 2023-02-28
Rated 5 out of 5 by
Misstdawn from
very user friendly
As someone with major brain-fog, this software is very easy to follow.
Date published: 2023-02-28
Rated 4 out of 5 by
Singer18 from
Turbo Tax is good
Experts on the phone: 1st was good 2nd person was not as the phone disconnected 3rd person phone disconnected
All TurboTax® Offerings Reviews - Page 8822
Date published: 2023-02-28