TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from So easy and affordable! Simplified instructions with frequent checks makes accuracy a sure thing!
Date published: 2023-03-01
Rated 3 out of 5 by from Wish they would make a fair fee for low income It seems ever year these “free versions” of tax filing get harder and harder to file. People with low income are the ones to suffer the most. The questions are purposefully hard and tigger the consumer to pay more. I had an email offer to file for less than $50 and some how got charged up to $300. But If i don’t pay that high fee I some how get audited by the IRS because once again IRS tiggers to audit low income families. There should be a better system. Once again high disappointed, but all tax return companies are the same with requesting a higher amount of money to file one’s own taxes.
Date published: 2023-03-01
Rated 1 out of 5 by from Too expensive Keep getting more expensive each year. Thank you for that
Date published: 2023-03-01
Rated 5 out of 5 by from Very helpful & easy on the nerves All my questions were answered readily. It took me a lot less time than last year!
Date published: 2023-03-01
Rated 5 out of 5 by from Time Saver This helped me save a lot of time filing my taxes.
Date published: 2023-03-01
Rated 5 out of 5 by from We Love Turbo Tax We used to file with H&R Block but hated paying $$ for things we could do at home ourselves. And with Turbotax, they guide you through step by step, answering questions either with FAQs or live agent, making filing yourself so much easier! We've filed for probably 10 years.
Date published: 2023-03-01
Rated 5 out of 5 by from Outstanding Service!! So helpful every step of the way. I feel extremely confident that everything was done correctly and with precision.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax is beyond awesome Very easy to Navigate. I'm glad I checked Turbo tax before checking with Jackson Hewitt first because filing with Turbo Tax is higher than placing it to Jackson Hewitt and I would have paid them $144 for their service but with Turbo Tax I paid $0. The CPA at Jackson Hewitt encouraged me to file through Turbo Tax when I told her I will be getting more refund with Turbo Tax than filing with them. You can't beat that.
Date published: 2023-03-01
Rated 3 out of 5 by from TurboTax is good but costs I liked it at first but I think it's too high to pay for simple tax returns. The working class already gets the short end of the stick when it comes to taxes, but to add on yet another expense stings. I'll be looking for other software next year.
Date published: 2023-03-01
Rated 2 out of 5 by from Convenient but fees are ridiculous good product. It's easy to navigate the return but their "free file" is false. I have to pay $80 dollars this year to file. It's the 4th or 5th year I have used Turbo Tax and it has NEVER been free
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8822
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy and affordable! Simplified instructions with frequent checks makes accuracy a sure thing!
Date published: 2023-03-01
Rated 3 out of 5 by from Wish they would make a fair fee for low income It seems ever year these “free versions” of tax filing get harder and harder to file. People with low income are the ones to suffer the most. The questions are purposefully hard and tigger the consumer to pay more. I had an email offer to file for less than $50 and some how got charged up to $300. But If i don’t pay that high fee I some how get audited by the IRS because once again IRS tiggers to audit low income families. There should be a better system. Once again high disappointed, but all tax return companies are the same with requesting a higher amount of money to file one’s own taxes.
Date published: 2023-03-01
Rated 1 out of 5 by from Too expensive Keep getting more expensive each year. Thank you for that
Date published: 2023-03-01
Rated 5 out of 5 by from Very helpful & easy on the nerves All my questions were answered readily. It took me a lot less time than last year!
Date published: 2023-03-01
Rated 5 out of 5 by from Time Saver This helped me save a lot of time filing my taxes.
Date published: 2023-03-01
Rated 5 out of 5 by from We Love Turbo Tax We used to file with H&R Block but hated paying $$ for things we could do at home ourselves. And with Turbotax, they guide you through step by step, answering questions either with FAQs or live agent, making filing yourself so much easier! We've filed for probably 10 years.
Date published: 2023-03-01
Rated 5 out of 5 by from Outstanding Service!! So helpful every step of the way. I feel extremely confident that everything was done correctly and with precision.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax is beyond awesome Very easy to Navigate. I'm glad I checked Turbo tax before checking with Jackson Hewitt first because filing with Turbo Tax is higher than placing it to Jackson Hewitt and I would have paid them $144 for their service but with Turbo Tax I paid $0. The CPA at Jackson Hewitt encouraged me to file through Turbo Tax when I told her I will be getting more refund with Turbo Tax than filing with them. You can't beat that.
Date published: 2023-03-01
Rated 3 out of 5 by from TurboTax is good but costs I liked it at first but I think it's too high to pay for simple tax returns. The working class already gets the short end of the stick when it comes to taxes, but to add on yet another expense stings. I'll be looking for other software next year.
Date published: 2023-03-01
Rated 2 out of 5 by from Convenient but fees are ridiculous good product. It's easy to navigate the return but their "free file" is false. I have to pay $80 dollars this year to file. It's the 4th or 5th year I have used Turbo Tax and it has NEVER been free
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8822