TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Kool Deal Helpful user friendly guide through tax preparation process
Date published: 2022-04-05
Rated 5 out of 5 by from It’s a good tool to use Experience Was good and i will use it again next year for sure
Date published: 2022-04-05
Rated 1 out of 5 by from Not good. Very annoyed - it took forever, I owed a significant amount of taxes which makes no sense to me, and then there was no option to file with the free or basic turbo tax so I ended up paying an extra $127 for their deluxe that I didn't even want.
Date published: 2022-04-05
Rated 5 out of 5 by from Great Job New to this, but had a favorable experience. I will use this service again. Thank you
Date published: 2022-04-05
Rated 1 out of 5 by from Simplify your software (not the GUI) Multiple problems this year. Had problems with the server downloading. Program at one time had an endless loop. I ran into a problem with loosing the state return and the program trying to charge for a state that it said none was installed. Had to call customer service twice and spent 3 hours working on problems. The review process asked for things to be changed that were not in the interview and had no instructions!
Date published: 2022-04-05
Rated 4 out of 5 by from Turbo Tax is incompetent For the past two years, Turbo Tax has not recognized a Negative value on my K-1 form, and instead gave me the message that the amount entered was ZERO. I don't know how incompetent you have to be, not to recognize this. The field in question is a negative amount on the K-1 Form supplied by Enterprise Products Partners L.P., and I'm not going to put in a different value than what is supplied. Turbo Tax is costing me more time, money, and headaches, because of your incompetency.
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax expert Thank for all, I’m so happy with my return I’m recommended use TurboTax
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax is a must! I will always use Turbo Tax Full Service. Its worth every penny.
Date published: 2022-04-05
Rated 5 out of 5 by from Very Easy Thank you for making it easy for me. I waited until the last few weeks and felt I was running out of time. This was quick and easy.
Date published: 2022-04-05
Rated 4 out of 5 by from Easy then I thought It was a little hard I didn’t get anything back for state but it’s ok
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 8820
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Kool Deal Helpful user friendly guide through tax preparation process
Date published: 2022-04-05
Rated 5 out of 5 by from It’s a good tool to use Experience Was good and i will use it again next year for sure
Date published: 2022-04-05
Rated 1 out of 5 by from Not good. Very annoyed - it took forever, I owed a significant amount of taxes which makes no sense to me, and then there was no option to file with the free or basic turbo tax so I ended up paying an extra $127 for their deluxe that I didn't even want.
Date published: 2022-04-05
Rated 5 out of 5 by from Great Job New to this, but had a favorable experience. I will use this service again. Thank you
Date published: 2022-04-05
Rated 1 out of 5 by from Simplify your software (not the GUI) Multiple problems this year. Had problems with the server downloading. Program at one time had an endless loop. I ran into a problem with loosing the state return and the program trying to charge for a state that it said none was installed. Had to call customer service twice and spent 3 hours working on problems. The review process asked for things to be changed that were not in the interview and had no instructions!
Date published: 2022-04-05
Rated 4 out of 5 by from Turbo Tax is incompetent For the past two years, Turbo Tax has not recognized a Negative value on my K-1 form, and instead gave me the message that the amount entered was ZERO. I don't know how incompetent you have to be, not to recognize this. The field in question is a negative amount on the K-1 Form supplied by Enterprise Products Partners L.P., and I'm not going to put in a different value than what is supplied. Turbo Tax is costing me more time, money, and headaches, because of your incompetency.
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax expert Thank for all, I’m so happy with my return I’m recommended use TurboTax
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax is a must! I will always use Turbo Tax Full Service. Its worth every penny.
Date published: 2022-04-05
Rated 5 out of 5 by from Very Easy Thank you for making it easy for me. I waited until the last few weeks and felt I was running out of time. This was quick and easy.
Date published: 2022-04-05
Rated 4 out of 5 by from Easy then I thought It was a little hard I didn’t get anything back for state but it’s ok
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 8820