TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is awesome! TurboTax is so user friendly & straight forward, I didn't need to use any of their many free tools such as the chat feature or other.
Date published: 2021-02-24
Rated 5 out of 5 by from review It was a little difficult to get help with some of my questions, but I just went in and figured it out for myself. The system is set up to help tax idiots, like myself, figure it out
Date published: 2021-02-24
Rated 1 out of 5 by from Scrambles 1099-R Information! I haveused TurboTax for years and never had an issue. I prepare taxes online beginning in January, update, and complete early once late arriving investment information becomes available. This year I have experienced the same issue twice: My 1099-R information becomes scrambled by the next time I logon to update and/or add new information. Reviewing caught this when I recognized purely incorrect information (My wife's 1099-R was attributed to my pension provider, and one of my 1099-Rs was attributed to a no longer existent provider (rolled over)). I had to go back and reenter all information over multiple 1099-Rs. Unacceptable - I wonder what else is messed up.
Date published: 2021-02-24
Rated 5 out of 5 by from Excellent support and intuitive process! I've been using TurboTax since 2017 and it's been a breeze to use for a person who gets overwhelmed during tax season due to finding and applying the correct forms and information.
Date published: 2021-02-24
Rated 5 out of 5 by from good service helped with rejected tax claim helped pretty quickly to resolve the problems
Date published: 2021-02-24
Rated 5 out of 5 by from Re-file completed Tamara was wonderful, patient, and solved the problem.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is very convenient and easy to follow . Good product for beginners', and for people with limited computer knowledge.
Date published: 2021-02-24
Rated 4 out of 5 by from online is awesome but one bought in store is not I first bought a copy from Costco. But Turbo tax kept telling me the file they saved while doing my taxes was corupted and therefore, had to start over and over. Finally took it back to Costco and bought it on-line. That worked great.
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome Very easy and affordable. I like how it keeps my info stored year to year.
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome It was easy to use and to understand. Will use again next year. Thank you Turbo Tax.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 8813
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is awesome! TurboTax is so user friendly & straight forward, I didn't need to use any of their many free tools such as the chat feature or other.
Date published: 2021-02-24
Rated 5 out of 5 by from review It was a little difficult to get help with some of my questions, but I just went in and figured it out for myself. The system is set up to help tax idiots, like myself, figure it out
Date published: 2021-02-24
Rated 1 out of 5 by from Scrambles 1099-R Information! I haveused TurboTax for years and never had an issue. I prepare taxes online beginning in January, update, and complete early once late arriving investment information becomes available. This year I have experienced the same issue twice: My 1099-R information becomes scrambled by the next time I logon to update and/or add new information. Reviewing caught this when I recognized purely incorrect information (My wife's 1099-R was attributed to my pension provider, and one of my 1099-Rs was attributed to a no longer existent provider (rolled over)). I had to go back and reenter all information over multiple 1099-Rs. Unacceptable - I wonder what else is messed up.
Date published: 2021-02-24
Rated 5 out of 5 by from Excellent support and intuitive process! I've been using TurboTax since 2017 and it's been a breeze to use for a person who gets overwhelmed during tax season due to finding and applying the correct forms and information.
Date published: 2021-02-24
Rated 5 out of 5 by from good service helped with rejected tax claim helped pretty quickly to resolve the problems
Date published: 2021-02-24
Rated 5 out of 5 by from Re-file completed Tamara was wonderful, patient, and solved the problem.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is very convenient and easy to follow . Good product for beginners', and for people with limited computer knowledge.
Date published: 2021-02-24
Rated 4 out of 5 by from online is awesome but one bought in store is not I first bought a copy from Costco. But Turbo tax kept telling me the file they saved while doing my taxes was corupted and therefore, had to start over and over. Finally took it back to Costco and bought it on-line. That worked great.
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome Very easy and affordable. I like how it keeps my info stored year to year.
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome It was easy to use and to understand. Will use again next year. Thank you Turbo Tax.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 8813