TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax lives up to its name!! Fast! Turbo Tax is always a good way to file… safe, secure and easy!
Date published: 2023-03-01
Rated 5 out of 5 by from easiest way to file your taxes I did all the work with help of Turbo Tax. Although Help always ready but no needed at all
Date published: 2023-03-01
Rated 3 out of 5 by from I feel duped I have been using Turbo Tax for a few years now. I'm really disappointed that I did my OWN taxes and I STILL payed $262 to file. There is a premium benefit service that I DID NOT ask for but can't opt out of. I might have to use another service next year because it's not even beneficial to me anymore. I'm losing money and not gaining money. The wait time to talk with a representative is 30 plus minutes long. When you do get someone they aren't that helpful and pass yo along to another person for another 30 minute wait.
Date published: 2023-03-01
Rated 5 out of 5 by from Great Assistance The Live assistant was wonderful and very helpful in assisting me in getting everything entered correctly.
Date published: 2023-03-01
Rated 2 out of 5 by from Too expensive to use for filing teen's taxes Should not have to upgrade to Premium to file teen son's taxes because of some investments made for him
Date published: 2023-03-01
Rated 3 out of 5 by from Turbo tax premium Turbo tax premium did a decent job of completing taxes. It was handy for stock sales. I do not like the irritating upsell that Turbo tax tries to do - higher level software, extra charges for deducting software price from refund, and finally the Karma deal. All these upsells are always the first choice you have - must pay attention or you will end up paying more!
Date published: 2023-03-01
Rated 5 out of 5 by from TurboTax is SUPERB!!! I HAVE USED TURBOTAX FOR MANY,MANY YEARS. I HAVE NEVER BEEN DISSATISFIED WITH ITS QUALITY AND RELIABILITY.
Date published: 2023-03-01
Rated 5 out of 5 by from TurboTax is fire Super easy, my go to tax filing software. Get the same refund as other platforms, but the process is much easier.
Date published: 2023-03-01
Rated 5 out of 5 by from Easy to use Easy to use. Made doing my taxes simple and gave me peace of mind.
Date published: 2023-03-01
Rated 4 out of 5 by from Overpriced but does the job. The process is simple enough, though there are parts that can still be confusing. Usually you have to keep going to get the full picture of what your return will be. What it calculates at the beginning is not always what it will be by the time you get done. However, even without adding on any of the perks, it costs over $100 dollars. Which is outrageous when you consider what the software does. There are video games that have move programming and development time and cost only $50. I can buy a Microsoft 365 annual subscription for less than the cost of this software.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8813
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax lives up to its name!! Fast! Turbo Tax is always a good way to file… safe, secure and easy!
Date published: 2023-03-01
Rated 5 out of 5 by from easiest way to file your taxes I did all the work with help of Turbo Tax. Although Help always ready but no needed at all
Date published: 2023-03-01
Rated 3 out of 5 by from I feel duped I have been using Turbo Tax for a few years now. I'm really disappointed that I did my OWN taxes and I STILL payed $262 to file. There is a premium benefit service that I DID NOT ask for but can't opt out of. I might have to use another service next year because it's not even beneficial to me anymore. I'm losing money and not gaining money. The wait time to talk with a representative is 30 plus minutes long. When you do get someone they aren't that helpful and pass yo along to another person for another 30 minute wait.
Date published: 2023-03-01
Rated 5 out of 5 by from Great Assistance The Live assistant was wonderful and very helpful in assisting me in getting everything entered correctly.
Date published: 2023-03-01
Rated 2 out of 5 by from Too expensive to use for filing teen's taxes Should not have to upgrade to Premium to file teen son's taxes because of some investments made for him
Date published: 2023-03-01
Rated 3 out of 5 by from Turbo tax premium Turbo tax premium did a decent job of completing taxes. It was handy for stock sales. I do not like the irritating upsell that Turbo tax tries to do - higher level software, extra charges for deducting software price from refund, and finally the Karma deal. All these upsells are always the first choice you have - must pay attention or you will end up paying more!
Date published: 2023-03-01
Rated 5 out of 5 by from TurboTax is SUPERB!!! I HAVE USED TURBOTAX FOR MANY,MANY YEARS. I HAVE NEVER BEEN DISSATISFIED WITH ITS QUALITY AND RELIABILITY.
Date published: 2023-03-01
Rated 5 out of 5 by from TurboTax is fire Super easy, my go to tax filing software. Get the same refund as other platforms, but the process is much easier.
Date published: 2023-03-01
Rated 5 out of 5 by from Easy to use Easy to use. Made doing my taxes simple and gave me peace of mind.
Date published: 2023-03-01
Rated 4 out of 5 by from Overpriced but does the job. The process is simple enough, though there are parts that can still be confusing. Usually you have to keep going to get the full picture of what your return will be. What it calculates at the beginning is not always what it will be by the time you get done. However, even without adding on any of the perks, it costs over $100 dollars. Which is outrageous when you consider what the software does. There are video games that have move programming and development time and cost only $50. I can buy a Microsoft 365 annual subscription for less than the cost of this software.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8813