TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Quick and easy to use I never really expected for it to be a quick and easy as they said it would be but didn't take no time had live help walked me right through it I can't read well and she was patient , nice and helpful thanks
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to use! This program truly is intuitive, simple, and always helpful in getting my taxes done quickly and efficiently. Thank you for making an intimidating process a lot more accessible!
Date published: 2021-02-26
Rated 5 out of 5 by from Always helpful Super helpful in every aspect. Easy steps that made the process quick and easy. Very satisfied. Use Turbo Tax every year.
Date published: 2021-02-26
Rated 4 out of 5 by from Decent Software user friendly, walked me through each step with not alot of writing - but used many icons
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax was great! I was very pleased with how easy filing with Turbo Tax was :) I ended up paying the extra for the Max Benefits and had John, a CPA with over 30 years experience, call me. I wanted a professional to take a look at what I completed to see if I did everything correctly. John was great! He was professional and very helpful. He showed me how to use the Tax tool to plan for my with holdings so my tax bill wasn't such a hit for next year. He also showed me how to bring my payment down by making sure I entered in the COVID stimulus that I did not receive. I have been going to see an accountant to do my taxes for me every year. However moving forward, I will be utilizing Turbo Tax to complete my taxes and I will always opt for the Max benefits. It was an extremely easy process and the help I received was professional and helpful. Thank you TurboTax!!!
Date published: 2021-02-26
Rated 5 out of 5 by from Stop hesitating and file for FREE First year not going to a tax prepare. At first I was overwhelm by filing my taxes alone, but Turbo Tax's system is easy to navigate and quick to get the job done. I definitely recommend them !
Date published: 2021-02-26
Rated 5 out of 5 by from TURBOTAX WAS AMAZING GREAT HELP, EASY ACCESS, LIVE HELP IF NEEDED, AND SHORT.
Date published: 2021-02-26
Rated 4 out of 5 by from They keep me coming back year after year= Good job turbo tax, you got us through another tax year!!!
Date published: 2021-02-26
Rated 1 out of 5 by from Horrible service If there is an issue in your system - why would you take the money first and then say you cannot file due to a technical issue.
Date published: 2021-02-26
Rated 5 out of 5 by from Emelia was very kind and patient and supportive. It was very simple and she pointed out what I needed to do and what didn't apply to me.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 8808
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Quick and easy to use I never really expected for it to be a quick and easy as they said it would be but didn't take no time had live help walked me right through it I can't read well and she was patient , nice and helpful thanks
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to use! This program truly is intuitive, simple, and always helpful in getting my taxes done quickly and efficiently. Thank you for making an intimidating process a lot more accessible!
Date published: 2021-02-26
Rated 5 out of 5 by from Always helpful Super helpful in every aspect. Easy steps that made the process quick and easy. Very satisfied. Use Turbo Tax every year.
Date published: 2021-02-26
Rated 4 out of 5 by from Decent Software user friendly, walked me through each step with not alot of writing - but used many icons
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax was great! I was very pleased with how easy filing with Turbo Tax was :) I ended up paying the extra for the Max Benefits and had John, a CPA with over 30 years experience, call me. I wanted a professional to take a look at what I completed to see if I did everything correctly. John was great! He was professional and very helpful. He showed me how to use the Tax tool to plan for my with holdings so my tax bill wasn't such a hit for next year. He also showed me how to bring my payment down by making sure I entered in the COVID stimulus that I did not receive. I have been going to see an accountant to do my taxes for me every year. However moving forward, I will be utilizing Turbo Tax to complete my taxes and I will always opt for the Max benefits. It was an extremely easy process and the help I received was professional and helpful. Thank you TurboTax!!!
Date published: 2021-02-26
Rated 5 out of 5 by from Stop hesitating and file for FREE First year not going to a tax prepare. At first I was overwhelm by filing my taxes alone, but Turbo Tax's system is easy to navigate and quick to get the job done. I definitely recommend them !
Date published: 2021-02-26
Rated 5 out of 5 by from TURBOTAX WAS AMAZING GREAT HELP, EASY ACCESS, LIVE HELP IF NEEDED, AND SHORT.
Date published: 2021-02-26
Rated 4 out of 5 by from They keep me coming back year after year= Good job turbo tax, you got us through another tax year!!!
Date published: 2021-02-26
Rated 1 out of 5 by from Horrible service If there is an issue in your system - why would you take the money first and then say you cannot file due to a technical issue.
Date published: 2021-02-26
Rated 5 out of 5 by from Emelia was very kind and patient and supportive. It was very simple and she pointed out what I needed to do and what didn't apply to me.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 8808