TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Turbo tax easy and awesome! Since I've began using I've yet have had no complaints
Date published: 2023-02-28
Rated 5 out of 5 by from great love turbo tax is amazing! simple to use and very structured.
Date published: 2023-02-28
Rated 5 out of 5 by from Ninth Year, I Do Believe The help desk person I spoke to, Donna, was patient and effective. Excellent all around. I've used Turbo tax long enough to not get too annoyed when there's a glitch. Getting as close to a one-size-fits-all approach to solve the maze of the tax code as you do is a monumental achievement. This user would like to see a customer option to go straight to filing a short form return. For the three last years, I have gone through too many screens that end up with the same prescription after busting my hump getting data: I would do better with a standard deduction. I'm retired. If things change (e.g., a real estate transaction), I'll know enough to go through the long form process. The other thing I noticed this year was a slightly uncomfortable drive for revenue by Intuit. That business of direct deposit to a partner bank? Money 5 days faster? Then another pitch that really irked me because had I not previously had my return routed to my own bank, I might not have known the option existed. Anyway, kudos for being the first, or certainly among the first, to use digital tools to wrestle the US tax code to a draw. In the years when I was working and the federal deduction for real estate was not capped, TurboTax was miraculous. Long form tax returns without you, or a pricey accountant, would have been a daunting task. But did you know that there is more than one advanced nation where people who in this country could file a short form would not file at all. Not technically. Their government, having every 1099 or equal at its disposal (like ours!) simply works it out, sends the calculation to you for your approval, then files it on your behalf. Maybe putting out that option I suggested -- go straight to a short form return without the rigamarole -- will get you in front of the curve. Less tech support necessary for users I would think; indemnify against users making the wrong initial choice; maybe a small filing fee at the finish of a very efficient TurboTax process.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax 2023 Awesome and easy, almost impossible to screw up. Did not have to ask for help.
Date published: 2023-02-28
Rated 3 out of 5 by from TurboTax used to be aesome when filling out my stuff it forgot to ask me about my PIN sent to me by the IRS. requested a phone call and the person was rude, lots of noise in the background like Dogs Barking and tv on blast. couldn't tell me anything but you need to schedule a call with someone that can look at your taxes. In the past id call and it would get resolved on the spot. now they make you jump through hoops.
Date published: 2023-02-28
Rated 4 out of 5 by from TurboTax worked well! Love the download from our broker and bank - prevents errors in entering information from our statements.
Date published: 2023-02-28
Rated 5 out of 5 by from Harry was Awesome Thanks for prompt response and quality service. It was a pleasure
Date published: 2023-02-28
Rated 5 out of 5 by from Did it in one afternoon My taxes are complex and yet I was able to do it in one afternoon.
Date published: 2023-02-28
Rated 2 out of 5 by from Not too happy at the constant advertising I would have gotten through the return much faster if I was not bombarded by requests for max review and other features that I can not afford. I have been using Turbo tax for over 20 years. In addition, some of the forms that I needed to review at the end should have been automatically entered with the information that I entered during the data entry process, for example the schedule C
Date published: 2023-02-28
Rated 5 out of 5 by from Thank you Thank u so much I do not know what else to say other than thank you
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8802
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax easy and awesome! Since I've began using I've yet have had no complaints
Date published: 2023-02-28
Rated 5 out of 5 by from great love turbo tax is amazing! simple to use and very structured.
Date published: 2023-02-28
Rated 5 out of 5 by from Ninth Year, I Do Believe The help desk person I spoke to, Donna, was patient and effective. Excellent all around. I've used Turbo tax long enough to not get too annoyed when there's a glitch. Getting as close to a one-size-fits-all approach to solve the maze of the tax code as you do is a monumental achievement. This user would like to see a customer option to go straight to filing a short form return. For the three last years, I have gone through too many screens that end up with the same prescription after busting my hump getting data: I would do better with a standard deduction. I'm retired. If things change (e.g., a real estate transaction), I'll know enough to go through the long form process. The other thing I noticed this year was a slightly uncomfortable drive for revenue by Intuit. That business of direct deposit to a partner bank? Money 5 days faster? Then another pitch that really irked me because had I not previously had my return routed to my own bank, I might not have known the option existed. Anyway, kudos for being the first, or certainly among the first, to use digital tools to wrestle the US tax code to a draw. In the years when I was working and the federal deduction for real estate was not capped, TurboTax was miraculous. Long form tax returns without you, or a pricey accountant, would have been a daunting task. But did you know that there is more than one advanced nation where people who in this country could file a short form would not file at all. Not technically. Their government, having every 1099 or equal at its disposal (like ours!) simply works it out, sends the calculation to you for your approval, then files it on your behalf. Maybe putting out that option I suggested -- go straight to a short form return without the rigamarole -- will get you in front of the curve. Less tech support necessary for users I would think; indemnify against users making the wrong initial choice; maybe a small filing fee at the finish of a very efficient TurboTax process.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax 2023 Awesome and easy, almost impossible to screw up. Did not have to ask for help.
Date published: 2023-02-28
Rated 3 out of 5 by from TurboTax used to be aesome when filling out my stuff it forgot to ask me about my PIN sent to me by the IRS. requested a phone call and the person was rude, lots of noise in the background like Dogs Barking and tv on blast. couldn't tell me anything but you need to schedule a call with someone that can look at your taxes. In the past id call and it would get resolved on the spot. now they make you jump through hoops.
Date published: 2023-02-28
Rated 4 out of 5 by from TurboTax worked well! Love the download from our broker and bank - prevents errors in entering information from our statements.
Date published: 2023-02-28
Rated 5 out of 5 by from Harry was Awesome Thanks for prompt response and quality service. It was a pleasure
Date published: 2023-02-28
Rated 5 out of 5 by from Did it in one afternoon My taxes are complex and yet I was able to do it in one afternoon.
Date published: 2023-02-28
Rated 2 out of 5 by from Not too happy at the constant advertising I would have gotten through the return much faster if I was not bombarded by requests for max review and other features that I can not afford. I have been using Turbo tax for over 20 years. In addition, some of the forms that I needed to review at the end should have been automatically entered with the information that I entered during the data entry process, for example the schedule C
Date published: 2023-02-28
Rated 5 out of 5 by from Thank you Thank u so much I do not know what else to say other than thank you
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8802