TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax takes the taxing work out of Taxes Turbo Tax made the tax season less taxing for me...
Date published: 2021-05-16
Rated 3 out of 5 by from Needs some work forgot password and had a time trying to recover or create a new one, even with the specialist it could not be done. This was the most complicated process ever. The result was creating a new acct very counter productive.
Date published: 2021-05-16
Rated 4 out of 5 by from Works well Been using Turbo tax for several years Too old to change now
Date published: 2021-05-16
Rated 5 out of 5 by from great very easy to use. there were helpful tips and guidance along the way.
Date published: 2021-05-16
Rated 4 out of 5 by from Well implemented...not perfect Very good experience. The only issue was the definition of a dependent seemed inconsistent with online documentation which indicated that a child's income was irrelevant in the dependency determination if parents paid for more than 1/2 of living expenses.
Date published: 2021-05-16
Rated 4 out of 5 by from Good product Fairly easy to use but would like to know up front what income levels disqualify me from a deduction.
Date published: 2021-05-16
Rated 2 out of 5 by from Less support than non-business Turbotax programs Wasn't really impressed. I used it for a trust filing. Had to go in and find and add relevant forms myself (i.e. installment sale form 6252) because the software didn't prompt me for installment sale income. Would be helpful if there was a trust specific question site as well. Paying so much more for this program but felt less confident in my return. Will not order again.
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax is thorough it was long and detailed which i appreciate as someone who has a little bit better than a casual understanding of the US tax code
Date published: 2021-05-16
Rated 3 out of 5 by from Turbo tax worked. I feel like in the past turbo tax let me look at individual forms and I did not see how to access those this year. Also says I'm going to get discount for different accounts I owned with companies but not sure if that really happened.
Date published: 2021-05-16
Rated 4 out of 5 by from Great BUT... It would be great if the platform could break down how much each deduction saves you.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 881
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax takes the taxing work out of Taxes Turbo Tax made the tax season less taxing for me...
Date published: 2021-05-16
Rated 3 out of 5 by from Needs some work forgot password and had a time trying to recover or create a new one, even with the specialist it could not be done. This was the most complicated process ever. The result was creating a new acct very counter productive.
Date published: 2021-05-16
Rated 4 out of 5 by from Works well Been using Turbo tax for several years Too old to change now
Date published: 2021-05-16
Rated 5 out of 5 by from great very easy to use. there were helpful tips and guidance along the way.
Date published: 2021-05-16
Rated 4 out of 5 by from Well implemented...not perfect Very good experience. The only issue was the definition of a dependent seemed inconsistent with online documentation which indicated that a child's income was irrelevant in the dependency determination if parents paid for more than 1/2 of living expenses.
Date published: 2021-05-16
Rated 4 out of 5 by from Good product Fairly easy to use but would like to know up front what income levels disqualify me from a deduction.
Date published: 2021-05-16
Rated 2 out of 5 by from Less support than non-business Turbotax programs Wasn't really impressed. I used it for a trust filing. Had to go in and find and add relevant forms myself (i.e. installment sale form 6252) because the software didn't prompt me for installment sale income. Would be helpful if there was a trust specific question site as well. Paying so much more for this program but felt less confident in my return. Will not order again.
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax is thorough it was long and detailed which i appreciate as someone who has a little bit better than a casual understanding of the US tax code
Date published: 2021-05-16
Rated 3 out of 5 by from Turbo tax worked. I feel like in the past turbo tax let me look at individual forms and I did not see how to access those this year. Also says I'm going to get discount for different accounts I owned with companies but not sure if that really happened.
Date published: 2021-05-16
Rated 4 out of 5 by from Great BUT... It would be great if the platform could break down how much each deduction saves you.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 881