TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Misstdawn from
very user friendly
As someone with major brain-fog, this software is very easy to follow.
Date published: 2023-02-28
Rated 4 out of 5 by
Singer18 from
Turbo Tax is good
Experts on the phone: 1st was good 2nd person was not as the phone disconnected 3rd person phone disconnected
Date published: 2023-02-28
Rated 3 out of 5 by
WynnieS from
Ok, except all the offers to upgrade
NO! I don't want to add Max or upgrade. Stop asking!!!!
Date published: 2023-02-28
Rated 4 out of 5 by
Ken1223 from
Pretty straight forward.
Fairly easy to use. Can be a little confusing at times.
Date published: 2023-02-28
Rated 5 out of 5 by
aow totally satisfied from
TUBOTAX IS A GREAT PRODUCT
I would recommend TurboTax to anyone who needs tax help.
Date published: 2023-02-28
Rated 5 out of 5 by
waltonjjl from
SOO Stinking easy!
This was a very easy process, made it so painless for those of us who are tax stupid.
Date published: 2023-02-28
Rated 2 out of 5 by
Robkh1161 from
Trouble with e-filing
Software cannot resolve issues with IRS rejecting e-file returns despite multiple attempts to correct AGI. Will not e-file even though AGI is absolutely correct. Even confirmed AGI by setting up an ID.me account with IRS which was not the most comforting thing to do given the amount of personal and sensitive info it requires and getting a 2021 transcript. Gave up and forced to send in by mail. Also was forced to answer a trick question about rent income which did not apply to me yet, i have to answer as if 20% is more/less than residential rent income. Was no way around this. 3rd year being forced to mail in the return. Not thrilled...
Date published: 2023-02-28
Rated 5 out of 5 by
Pumpkin5587 from
Easy to do
Had a problem with the cost called the customer service. Everything was handled smoothly person that help me was wonderful resolved all my issues.
Date published: 2023-02-28
Rated 5 out of 5 by
AunieAtu from
Easy to use! My go to for taxes!
Walks you through everything. Very easy to use! You can ask questions and it goes straight to where you need to fill it out. I have been using Turbo Tax for years, and it is my go to for taxes! Thanks, Turbo Tax!!
Date published: 2023-02-28
Rated 5 out of 5 by
Niesha1234864 from
Love it
Love it I will be using this again next year every year
All TurboTax® Offerings Reviews - Page 8799
Date published: 2023-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Misstdawn from
very user friendly
As someone with major brain-fog, this software is very easy to follow.
Date published: 2023-02-28
Rated 4 out of 5 by
Singer18 from
Turbo Tax is good
Experts on the phone: 1st was good 2nd person was not as the phone disconnected 3rd person phone disconnected
Date published: 2023-02-28
Rated 3 out of 5 by
WynnieS from
Ok, except all the offers to upgrade
NO! I don't want to add Max or upgrade. Stop asking!!!!
Date published: 2023-02-28
Rated 4 out of 5 by
Ken1223 from
Pretty straight forward.
Fairly easy to use. Can be a little confusing at times.
Date published: 2023-02-28
Rated 5 out of 5 by
aow totally satisfied from
TUBOTAX IS A GREAT PRODUCT
I would recommend TurboTax to anyone who needs tax help.
Date published: 2023-02-28
Rated 5 out of 5 by
waltonjjl from
SOO Stinking easy!
This was a very easy process, made it so painless for those of us who are tax stupid.
Date published: 2023-02-28
Rated 2 out of 5 by
Robkh1161 from
Trouble with e-filing
Software cannot resolve issues with IRS rejecting e-file returns despite multiple attempts to correct AGI. Will not e-file even though AGI is absolutely correct. Even confirmed AGI by setting up an ID.me account with IRS which was not the most comforting thing to do given the amount of personal and sensitive info it requires and getting a 2021 transcript. Gave up and forced to send in by mail. Also was forced to answer a trick question about rent income which did not apply to me yet, i have to answer as if 20% is more/less than residential rent income. Was no way around this. 3rd year being forced to mail in the return. Not thrilled...
Date published: 2023-02-28
Rated 5 out of 5 by
Pumpkin5587 from
Easy to do
Had a problem with the cost called the customer service. Everything was handled smoothly person that help me was wonderful resolved all my issues.
Date published: 2023-02-28
Rated 5 out of 5 by
AunieAtu from
Easy to use! My go to for taxes!
Walks you through everything. Very easy to use! You can ask questions and it goes straight to where you need to fill it out. I have been using Turbo Tax for years, and it is my go to for taxes! Thanks, Turbo Tax!!
Date published: 2023-02-28
Rated 5 out of 5 by
Niesha1234864 from
Love it
Love it I will be using this again next year every year
All TurboTax® Offerings Reviews - Page 8799
Date published: 2023-02-28