TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from The up charges and price just keep increasing I came for the Military $0 Federal and $0 State and left paying $250. The upcharging and price increases each year are ridiculous. The only reason I come back is the information is pre populated, but next year I may move on. Why would I NEED the Live Premier Version for trading stocks and crypto, then still charge the $49 for a state filing. Then charge $39 if you want them to take the money out of the return. Misleading attempt to open a new bank account. Additional attempts to upgrade to TurboTax Max for an additional $49.
Date published: 2022-02-22
Rated 5 out of 5 by from Great service Great service, website is user friendly! will be using them again
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax is available and excellent! Thanks again. Turbo Tax is available and excellent to use.
Date published: 2022-02-22
Rated 2 out of 5 by from Every year more difficult and confusing I can't recommend this product anymore. Not only because of the incessant "up-selling" during the preparation process (various add-ons) but the sneaky way that I was auto-billed for the desktop version that I did not even use last year. I used the online version because my financial institution gives a small discount. Tried to get my money back for the other one, but so far it has been like talking to a wall! I did get the "quality survey" and they closed the case without any action. The other thing is that the online version is fussy about platform. On iPad Pro I have noticed that the numbers in the "review" field are grey and impossible to read. Fed up.
Date published: 2022-02-22
Rated 5 out of 5 by from TurboTax is a wonderful product! I had an issue with my state of IL TurbTax return and it was resolved online with the live Help!
Date published: 2022-02-22
Rated 5 out of 5 by from TurboTax is SO EASY I've used TurboTax for the past 8 years and I absolutely love it! It asks all the right questions and makes filing difficult taxes, easy.
Date published: 2022-02-22
Rated 5 out of 5 by from Great Product All though it can be a little pricey, the experience is very streamlined and easy for users.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax Is Very Helpful&Amazing!! I have been using Turbo Tax for a few years. Very reliable and easy to use. Best Decision Ever!
Date published: 2022-02-22
Rated 4 out of 5 by from I like it Using TurboTax was simple and easy! It ended up being the cheaper option as well.
Date published: 2022-02-22
Rated 5 out of 5 by from Easy Peezy Turbo is a very user friendly and a amazing service for the public.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8797
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from The up charges and price just keep increasing I came for the Military $0 Federal and $0 State and left paying $250. The upcharging and price increases each year are ridiculous. The only reason I come back is the information is pre populated, but next year I may move on. Why would I NEED the Live Premier Version for trading stocks and crypto, then still charge the $49 for a state filing. Then charge $39 if you want them to take the money out of the return. Misleading attempt to open a new bank account. Additional attempts to upgrade to TurboTax Max for an additional $49.
Date published: 2022-02-22
Rated 5 out of 5 by from Great service Great service, website is user friendly! will be using them again
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax is available and excellent! Thanks again. Turbo Tax is available and excellent to use.
Date published: 2022-02-22
Rated 2 out of 5 by from Every year more difficult and confusing I can't recommend this product anymore. Not only because of the incessant "up-selling" during the preparation process (various add-ons) but the sneaky way that I was auto-billed for the desktop version that I did not even use last year. I used the online version because my financial institution gives a small discount. Tried to get my money back for the other one, but so far it has been like talking to a wall! I did get the "quality survey" and they closed the case without any action. The other thing is that the online version is fussy about platform. On iPad Pro I have noticed that the numbers in the "review" field are grey and impossible to read. Fed up.
Date published: 2022-02-22
Rated 5 out of 5 by from TurboTax is a wonderful product! I had an issue with my state of IL TurbTax return and it was resolved online with the live Help!
Date published: 2022-02-22
Rated 5 out of 5 by from TurboTax is SO EASY I've used TurboTax for the past 8 years and I absolutely love it! It asks all the right questions and makes filing difficult taxes, easy.
Date published: 2022-02-22
Rated 5 out of 5 by from Great Product All though it can be a little pricey, the experience is very streamlined and easy for users.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax Is Very Helpful&Amazing!! I have been using Turbo Tax for a few years. Very reliable and easy to use. Best Decision Ever!
Date published: 2022-02-22
Rated 4 out of 5 by from I like it Using TurboTax was simple and easy! It ended up being the cheaper option as well.
Date published: 2022-02-22
Rated 5 out of 5 by from Easy Peezy Turbo is a very user friendly and a amazing service for the public.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8797