TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from She was amazing i wanted to say that she helped us out so much and explain everything i feel she need a extra bonus pay for how well she did her job
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax just keeps getting better! I have been using turbo tax online for at least 5 years now and it keeps getting easier to do taxes on my own! Thank you!
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax Ease TurboTax was simple, quick, and easy to navigate. It made filing a breeze!
Date published: 2023-02-28
Rated 5 out of 5 by from Love TT Great product and love the instant help via text and chat.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax app is very user friendly... Been using them for 5 years now and always had good experiences it gets easier and easier every year.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo tax is awesome Super quick and easy! Love doing my taxes with turbo tax
Date published: 2023-02-28
Rated 1 out of 5 by from Something is seriously wrong with the coding Everything is all fine n dandy when entering your information, but come to pay for it something is seriously wrong with entering in your billing information. Using your federal refund to pay for the service has not been an option for me for last last 3 years. The system allows you to literally put gibberish in for your street and city, as long as your state and zipcode are accurate. The payment process needs a SERIOUS overhaul, as it does not feel secure AT ALL. I was also not able to get paypal to work on top of this, I HAD to use a credit card. The 4 individuals I talked to throughout this process have been lovely, outside of one person that hung up on me. The two from my call 2/27 were wonderful.
Date published: 2023-02-28
Rated 4 out of 5 by from charges racking up I've always done Turbo Tax but this year not only you buy the CD / Download. You now have to pay another $40 if you are getting a refund sent to you through direct deposit.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is a fabulous tool. It made my preparation and filing extremely easy with full understanding.
Date published: 2023-02-28
Rated 5 out of 5 by from Surprisingly Fast and Efficient We've used TT for years w great success. Each year it improves. The experience is enhanced and results amazingly fast.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8787
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from She was amazing i wanted to say that she helped us out so much and explain everything i feel she need a extra bonus pay for how well she did her job
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax just keeps getting better! I have been using turbo tax online for at least 5 years now and it keeps getting easier to do taxes on my own! Thank you!
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax Ease TurboTax was simple, quick, and easy to navigate. It made filing a breeze!
Date published: 2023-02-28
Rated 5 out of 5 by from Love TT Great product and love the instant help via text and chat.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax app is very user friendly... Been using them for 5 years now and always had good experiences it gets easier and easier every year.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo tax is awesome Super quick and easy! Love doing my taxes with turbo tax
Date published: 2023-02-28
Rated 1 out of 5 by from Something is seriously wrong with the coding Everything is all fine n dandy when entering your information, but come to pay for it something is seriously wrong with entering in your billing information. Using your federal refund to pay for the service has not been an option for me for last last 3 years. The system allows you to literally put gibberish in for your street and city, as long as your state and zipcode are accurate. The payment process needs a SERIOUS overhaul, as it does not feel secure AT ALL. I was also not able to get paypal to work on top of this, I HAD to use a credit card. The 4 individuals I talked to throughout this process have been lovely, outside of one person that hung up on me. The two from my call 2/27 were wonderful.
Date published: 2023-02-28
Rated 4 out of 5 by from charges racking up I've always done Turbo Tax but this year not only you buy the CD / Download. You now have to pay another $40 if you are getting a refund sent to you through direct deposit.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is a fabulous tool. It made my preparation and filing extremely easy with full understanding.
Date published: 2023-02-28
Rated 5 out of 5 by from Surprisingly Fast and Efficient We've used TT for years w great success. Each year it improves. The experience is enhanced and results amazingly fast.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8787