TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
Kenny1998 from
TurboTax was decent I suppose
I didn't engage with anybody online but I had to call the turbo tax help line 3 times before I could get into my account
Date published: 2023-02-28
Rated 4 out of 5 by
JMShepherd2000 from
Not terrible
Turbotax (premium) a decent option for returns a bit more complex than the usual ones, but it may not be the best choice for everyone. The software has some useful features but also some limitations and reliability issues that may impact your overall experience. It has some hang-ups and it not as user-friendly as it thinks it is.
Date published: 2023-02-28
Rated 3 out of 5 by
CD97 from
ITS OK BUT EXPENSIVE
We had an easy enough time but when I did need help the lady we chatted with didn't know how to help us and gave us a number to call that wasn't even turbo tax, then I tried to ask her for the right number she just exited the chat.
Date published: 2023-02-28
Rated 5 out of 5 by
RWTuck from
Easier than I thought for a beginner
Able to get everything done using the Basic program and a chat session with and expert for $0 cost.
Date published: 2023-02-28
Rated 5 out of 5 by
Rkymtn from
Turbo Tax gets 5 stars from me every year
Had an agent name Chrisy this year.. she was very professional and knowledable.. thanks Chrisy
Date published: 2023-02-28
Rated 5 out of 5 by
Cplamb from
Turbo tax is awesome
Ive always had excellent results using Turbo Tax. Turbo Tax makes it so easy for you. I would definitly recomnend using Turbo Tax to my family and friends
Date published: 2023-02-28
Rated 5 out of 5 by
JGLO Brooklyn from
Turbotax is better each year I use it
It's so easy! I finished my taxes in no time!!!!!!
Date published: 2023-02-28
Rated 5 out of 5 by
Mariahana19 from
Turbo is awesome!
Turbo is easy and I will be doing my own taxes next year as well
Date published: 2023-02-28
Rated 5 out of 5 by
Broadway14 from
I wish I had used Turbo Tax sooner
Turbo Tax is so easy. Everyone who is single should use Turbo Tax.
Date published: 2023-02-28
Rated 5 out of 5 by
PartyWaffles from
TurboTax is the best
TurboTax made both the Federal and State tax return process simple and I was able to speak to a representative who answered all of my questions.
All TurboTax® Offerings Reviews - Page 8785
Date published: 2023-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Kenny1998 from
TurboTax was decent I suppose
I didn't engage with anybody online but I had to call the turbo tax help line 3 times before I could get into my account
Date published: 2023-02-28
Rated 4 out of 5 by
JMShepherd2000 from
Not terrible
Turbotax (premium) a decent option for returns a bit more complex than the usual ones, but it may not be the best choice for everyone. The software has some useful features but also some limitations and reliability issues that may impact your overall experience. It has some hang-ups and it not as user-friendly as it thinks it is.
Date published: 2023-02-28
Rated 3 out of 5 by
CD97 from
ITS OK BUT EXPENSIVE
We had an easy enough time but when I did need help the lady we chatted with didn't know how to help us and gave us a number to call that wasn't even turbo tax, then I tried to ask her for the right number she just exited the chat.
Date published: 2023-02-28
Rated 5 out of 5 by
RWTuck from
Easier than I thought for a beginner
Able to get everything done using the Basic program and a chat session with and expert for $0 cost.
Date published: 2023-02-28
Rated 5 out of 5 by
Rkymtn from
Turbo Tax gets 5 stars from me every year
Had an agent name Chrisy this year.. she was very professional and knowledable.. thanks Chrisy
Date published: 2023-02-28
Rated 5 out of 5 by
Cplamb from
Turbo tax is awesome
Ive always had excellent results using Turbo Tax. Turbo Tax makes it so easy for you. I would definitly recomnend using Turbo Tax to my family and friends
Date published: 2023-02-28
Rated 5 out of 5 by
JGLO Brooklyn from
Turbotax is better each year I use it
It's so easy! I finished my taxes in no time!!!!!!
Date published: 2023-02-28
Rated 5 out of 5 by
Mariahana19 from
Turbo is awesome!
Turbo is easy and I will be doing my own taxes next year as well
Date published: 2023-02-28
Rated 5 out of 5 by
Broadway14 from
I wish I had used Turbo Tax sooner
Turbo Tax is so easy. Everyone who is single should use Turbo Tax.
Date published: 2023-02-28
Rated 5 out of 5 by
PartyWaffles from
TurboTax is the best
TurboTax made both the Federal and State tax return process simple and I was able to speak to a representative who answered all of my questions.
All TurboTax® Offerings Reviews - Page 8785
Date published: 2023-02-28