TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from TurboTax was decent I suppose I didn't engage with anybody online but I had to call the turbo tax help line 3 times before I could get into my account
Date published: 2023-02-28
Rated 4 out of 5 by from Not terrible Turbotax (premium) a decent option for returns a bit more complex than the usual ones, but it may not be the best choice for everyone. The software has some useful features but also some limitations and reliability issues that may impact your overall experience. It has some hang-ups and it not as user-friendly as it thinks it is.
Date published: 2023-02-28
Rated 3 out of 5 by from ITS OK BUT EXPENSIVE We had an easy enough time but when I did need help the lady we chatted with didn't know how to help us and gave us a number to call that wasn't even turbo tax, then I tried to ask her for the right number she just exited the chat.
Date published: 2023-02-28
Rated 5 out of 5 by from Easier than I thought for a beginner Able to get everything done using the Basic program and a chat session with and expert for $0 cost.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax gets 5 stars from me every year Had an agent name Chrisy this year.. she was very professional and knowledable.. thanks Chrisy
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo tax is awesome Ive always had excellent results using Turbo Tax. Turbo Tax makes it so easy for you. I would definitly recomnend using Turbo Tax to my family and friends
Date published: 2023-02-28
Rated 5 out of 5 by from Turbotax is better each year I use it It's so easy! I finished my taxes in no time!!!!!!
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo is awesome! Turbo is easy and I will be doing my own taxes next year as well
Date published: 2023-02-28
Rated 5 out of 5 by from I wish I had used Turbo Tax sooner Turbo Tax is so easy. Everyone who is single should use Turbo Tax.
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax is the best TurboTax made both the Federal and State tax return process simple and I was able to speak to a representative who answered all of my questions.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8785
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax was decent I suppose I didn't engage with anybody online but I had to call the turbo tax help line 3 times before I could get into my account
Date published: 2023-02-28
Rated 4 out of 5 by from Not terrible Turbotax (premium) a decent option for returns a bit more complex than the usual ones, but it may not be the best choice for everyone. The software has some useful features but also some limitations and reliability issues that may impact your overall experience. It has some hang-ups and it not as user-friendly as it thinks it is.
Date published: 2023-02-28
Rated 3 out of 5 by from ITS OK BUT EXPENSIVE We had an easy enough time but when I did need help the lady we chatted with didn't know how to help us and gave us a number to call that wasn't even turbo tax, then I tried to ask her for the right number she just exited the chat.
Date published: 2023-02-28
Rated 5 out of 5 by from Easier than I thought for a beginner Able to get everything done using the Basic program and a chat session with and expert for $0 cost.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax gets 5 stars from me every year Had an agent name Chrisy this year.. she was very professional and knowledable.. thanks Chrisy
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo tax is awesome Ive always had excellent results using Turbo Tax. Turbo Tax makes it so easy for you. I would definitly recomnend using Turbo Tax to my family and friends
Date published: 2023-02-28
Rated 5 out of 5 by from Turbotax is better each year I use it It's so easy! I finished my taxes in no time!!!!!!
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo is awesome! Turbo is easy and I will be doing my own taxes next year as well
Date published: 2023-02-28
Rated 5 out of 5 by from I wish I had used Turbo Tax sooner Turbo Tax is so easy. Everyone who is single should use Turbo Tax.
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax is the best TurboTax made both the Federal and State tax return process simple and I was able to speak to a representative who answered all of my questions.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8785