TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Turbo Tax is slipping I have been using Turbo Tax for many years now. No real changes in my status. I find Turbo Tax is becoming more complex each year. The first few years I would have rated at 5 stars. Now I would say they are down to 3.
Date published: 2022-04-05
Rated 5 out of 5 by from turbotax I've used TurboTax for years and I'm still happy trying again
Date published: 2022-04-05
Rated 5 out of 5 by from Absolutely outstand tax program Have used Turbo Tax for over 20 years now. Never had any issues with it. It's easy to use and is reasonably price. I've always gotten my refund and I am a very satisfied customer.
Date published: 2022-04-05
Rated 5 out of 5 by from Awesome Easy to file. Very helpful to file. Thank you for helping.
Date published: 2022-04-05
Rated 5 out of 5 by from Excellent and good updates! Simple to use and helpful. I really appreciated the new way to navigate between sections of my return. It also seemed easier to delete forms I started but didn't need than in earlier versions.
Date published: 2022-04-05
Rated 2 out of 5 by from Problems transferring between online and download I spent hours trying to figure out how to transfer my online completed return into the turbotax download I purchased at Costco. It was not clear on the package that they were not compatible. I called customer service and it was not helpful.
Date published: 2022-04-05
Rated 4 out of 5 by from Easy to file I like this site, I've always used it and so have my parents. I just dont like the prices of the services. Particularly the $40 fee to take the money from the refund. That's excessive.
Date published: 2022-04-05
Rated 5 out of 5 by from Full Service tax prep online! Love that I was able to get it all done for me from home! And Karen was great-- a true expert who dug through my data to get me every dollar possible.
Date published: 2022-04-05
Rated 5 out of 5 by from Who loves taxes anyway? Not much to say, fairly easy to follow. Had some minor issues but still done in a couple of hours.
Date published: 2022-04-05
Rated 4 out of 5 by from Went smoothly this year Filing our 2021 taxes went smoothly this year, unlike our 2020 taxes where Turbo Tax messed up our Pennsylvania return and did not include one of our businesses, thus causing me to have to append the state taxes. The instructions are still not very clear on some special situations such as where to find the numbers and where to put them in adoption credits. I wish there was a way to see the forms as they are being filled in without having to wait until the very end of the filing process. Turbo Tax used to allow a running view of all the forms and easy access to them at any point.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 8782
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is slipping I have been using Turbo Tax for many years now. No real changes in my status. I find Turbo Tax is becoming more complex each year. The first few years I would have rated at 5 stars. Now I would say they are down to 3.
Date published: 2022-04-05
Rated 5 out of 5 by from turbotax I've used TurboTax for years and I'm still happy trying again
Date published: 2022-04-05
Rated 5 out of 5 by from Absolutely outstand tax program Have used Turbo Tax for over 20 years now. Never had any issues with it. It's easy to use and is reasonably price. I've always gotten my refund and I am a very satisfied customer.
Date published: 2022-04-05
Rated 5 out of 5 by from Awesome Easy to file. Very helpful to file. Thank you for helping.
Date published: 2022-04-05
Rated 5 out of 5 by from Excellent and good updates! Simple to use and helpful. I really appreciated the new way to navigate between sections of my return. It also seemed easier to delete forms I started but didn't need than in earlier versions.
Date published: 2022-04-05
Rated 2 out of 5 by from Problems transferring between online and download I spent hours trying to figure out how to transfer my online completed return into the turbotax download I purchased at Costco. It was not clear on the package that they were not compatible. I called customer service and it was not helpful.
Date published: 2022-04-05
Rated 4 out of 5 by from Easy to file I like this site, I've always used it and so have my parents. I just dont like the prices of the services. Particularly the $40 fee to take the money from the refund. That's excessive.
Date published: 2022-04-05
Rated 5 out of 5 by from Full Service tax prep online! Love that I was able to get it all done for me from home! And Karen was great-- a true expert who dug through my data to get me every dollar possible.
Date published: 2022-04-05
Rated 5 out of 5 by from Who loves taxes anyway? Not much to say, fairly easy to follow. Had some minor issues but still done in a couple of hours.
Date published: 2022-04-05
Rated 4 out of 5 by from Went smoothly this year Filing our 2021 taxes went smoothly this year, unlike our 2020 taxes where Turbo Tax messed up our Pennsylvania return and did not include one of our businesses, thus causing me to have to append the state taxes. The instructions are still not very clear on some special situations such as where to find the numbers and where to put them in adoption credits. I wish there was a way to see the forms as they are being filled in without having to wait until the very end of the filing process. Turbo Tax used to allow a running view of all the forms and easy access to them at any point.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 8782