TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Super easy for a first time filer This made it so easy to file my taxes. Thank you!!
Date published: 2023-03-01
Rated 1 out of 5 by from Turbotax constantly forces you to upgrafe Turbotax just lost a class action lawsuit about unnecessarily forcing people to upgrade. There is a constant upgrade page and even suggests upgrade when not necessary. It feels like dishonest and that turbotax is forcing you to buy more than you need.
Date published: 2023-03-01
Rated 5 out of 5 by from 7 Years Going Strong I've been using this service for the past seven years. Simple, quick, and easy. Tax bots are helpful with providing information on expenses, tax breaks, and contractor work. Overall, very useful, 10/10.
Date published: 2023-03-01
Rated 5 out of 5 by from TurboTax was so easy! TurboTax was very simple and easy to follow along.
Date published: 2023-03-01
Rated 1 out of 5 by from Misleading Fee Total The process of compiling one's taxes is very easy with turbotax. It really helps you flow through gathering all the necessary data. The reason I am giving it a poor review is due to the payment process. They make the filing process easy so your guard is let down when it's time to pay. They make it very easy to add on fees and difficult at the end to remove fees you don't need. The $40 filing they alluded to in the beginning is suddenly over $100. I had to go back and forth to remove fees I didn't need on what filing method I wanted to chose. Very aggravating and I will likely be looking to H&R next year (they are probably just as bad).
Date published: 2023-03-01
Rated 5 out of 5 by from I love the ease of using TurboTax! Thanks to the expert advisor who assisted me. Great job.
Date published: 2023-03-01
Rated 5 out of 5 by from I always use Turbo Tax Easy to use. Secure. Qualified experts available if needed.
Date published: 2023-03-01
Rated 1 out of 5 by from Lack Of Transparency There is a lack of upfront transparency. You think your just going to pay $69 then it turns out you need to pay an additional $39 for state, then it turns out you could have filed for $40, then it turns out you could have filed for free. But none of this is clear up front and if you want to switch to free or $40 you have to start all over again
Date published: 2023-03-01
Rated 5 out of 5 by from So Easy! Quick, Easy and understandable. Love it! Will recommend to my friends & family.
Date published: 2023-03-01
Rated 5 out of 5 by from Best option Turbo Tax Fast and easy. Very recommend TurboTax. Used it for last 4 years.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8776
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super easy for a first time filer This made it so easy to file my taxes. Thank you!!
Date published: 2023-03-01
Rated 1 out of 5 by from Turbotax constantly forces you to upgrafe Turbotax just lost a class action lawsuit about unnecessarily forcing people to upgrade. There is a constant upgrade page and even suggests upgrade when not necessary. It feels like dishonest and that turbotax is forcing you to buy more than you need.
Date published: 2023-03-01
Rated 5 out of 5 by from 7 Years Going Strong I've been using this service for the past seven years. Simple, quick, and easy. Tax bots are helpful with providing information on expenses, tax breaks, and contractor work. Overall, very useful, 10/10.
Date published: 2023-03-01
Rated 5 out of 5 by from TurboTax was so easy! TurboTax was very simple and easy to follow along.
Date published: 2023-03-01
Rated 1 out of 5 by from Misleading Fee Total The process of compiling one's taxes is very easy with turbotax. It really helps you flow through gathering all the necessary data. The reason I am giving it a poor review is due to the payment process. They make the filing process easy so your guard is let down when it's time to pay. They make it very easy to add on fees and difficult at the end to remove fees you don't need. The $40 filing they alluded to in the beginning is suddenly over $100. I had to go back and forth to remove fees I didn't need on what filing method I wanted to chose. Very aggravating and I will likely be looking to H&R next year (they are probably just as bad).
Date published: 2023-03-01
Rated 5 out of 5 by from I love the ease of using TurboTax! Thanks to the expert advisor who assisted me. Great job.
Date published: 2023-03-01
Rated 5 out of 5 by from I always use Turbo Tax Easy to use. Secure. Qualified experts available if needed.
Date published: 2023-03-01
Rated 1 out of 5 by from Lack Of Transparency There is a lack of upfront transparency. You think your just going to pay $69 then it turns out you need to pay an additional $39 for state, then it turns out you could have filed for $40, then it turns out you could have filed for free. But none of this is clear up front and if you want to switch to free or $40 you have to start all over again
Date published: 2023-03-01
Rated 5 out of 5 by from So Easy! Quick, Easy and understandable. Love it! Will recommend to my friends & family.
Date published: 2023-03-01
Rated 5 out of 5 by from Best option Turbo Tax Fast and easy. Very recommend TurboTax. Used it for last 4 years.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8776