TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
1954Linda from
State E-filing has not worked.
I had a new computer this year and had problems getting downloaded, so used CD. Since then I have had problems not getting state to accept a credit card for e-filing.
Date published: 2022-04-15
Rated 5 out of 5 by
Adamj822 from
Turbo Tax is so easy and stress free!
Was very anxious approaching this years tax season. Turbo Tax took away those anxieties instantly! So easy and user friendly; it was even a bit fun!
Date published: 2022-04-15
Rated 3 out of 5 by
Illstillbeback from
More expensive than a regular accountant
Really the only good thing about this was the convenience. I have had my taxes done in person for as low as one half of what TurboTax charged. Also pushing different products to get your refund and charging $40 to use your refund to pay for TurboTax? Yikes.
Date published: 2022-04-15
Rated 5 out of 5 by
MikeSail from
Turbo Tax Rocks
Turbo Tax helped max a difficult tax return as easy as 1, 2, 3.
Date published: 2022-04-15
Rated 4 out of 5 by
Newfiler2021done from
Effective product
Overall this was an acceptable experience for my first time using turbotax but I encountered a few hiccups along the way. On several calls, the tax expert was disconnected from their end due to technical difficulty and I could not continue receiving assistance. It appeared that many of the tax experts and other assistants did not actually know which tab contained the items I needed help with and we spent longer than necessary trying to find the right tabs to make changes. I would have expected them to be much more familiar with the turbotax software. Also, some of the standardized wording on the software was confusing and when I asked the tax experts to explain, they basically told me that the standardized wording about certain deductions was misleading and confusing. As long as you've been in business, these things should be fixed by now.
Date published: 2022-04-15
Rated 5 out of 5 by
Kevdrone65 from
This was very easy and helpful.
I must admit this was very through and helpful with helping with extra deductions.
Date published: 2022-04-15
Rated 5 out of 5 by
Karma2022 from
awesome!!!!!
this is the first time i file my taxes on my own. I have always been frighten of this process but TURBO TAX MADE IT SO SIMPLE AND TOOK A LOT OF PRESSURE OFF ME. WHERE HAVE THIS SERVICE BEEN?
Date published: 2022-04-15
Rated 5 out of 5 by
MarTX from
Turbox Tax Online is so Convenient
Very easy to follow the guide. Helped me to stay organized with my entries. When stuck with a question help was just a click away.
Date published: 2022-04-15
Rated 5 out of 5 by
supnerd3141 from
turbo tax feed employees
It was so easy the employees deserve a Pizza Party
Date published: 2022-04-15
Rated 4 out of 5 by
BDF2 from
funBien vine sehr gute The quick brown fox jumps o
funBien vine sehr gute The quick brown fox jumps over the lazy dog
All TurboTax® Offerings Reviews - Page 8769
Date published: 2022-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
1954Linda from
State E-filing has not worked.
I had a new computer this year and had problems getting downloaded, so used CD. Since then I have had problems not getting state to accept a credit card for e-filing.
Date published: 2022-04-15
Rated 5 out of 5 by
Adamj822 from
Turbo Tax is so easy and stress free!
Was very anxious approaching this years tax season. Turbo Tax took away those anxieties instantly! So easy and user friendly; it was even a bit fun!
Date published: 2022-04-15
Rated 3 out of 5 by
Illstillbeback from
More expensive than a regular accountant
Really the only good thing about this was the convenience. I have had my taxes done in person for as low as one half of what TurboTax charged. Also pushing different products to get your refund and charging $40 to use your refund to pay for TurboTax? Yikes.
Date published: 2022-04-15
Rated 5 out of 5 by
MikeSail from
Turbo Tax Rocks
Turbo Tax helped max a difficult tax return as easy as 1, 2, 3.
Date published: 2022-04-15
Rated 4 out of 5 by
Newfiler2021done from
Effective product
Overall this was an acceptable experience for my first time using turbotax but I encountered a few hiccups along the way. On several calls, the tax expert was disconnected from their end due to technical difficulty and I could not continue receiving assistance. It appeared that many of the tax experts and other assistants did not actually know which tab contained the items I needed help with and we spent longer than necessary trying to find the right tabs to make changes. I would have expected them to be much more familiar with the turbotax software. Also, some of the standardized wording on the software was confusing and when I asked the tax experts to explain, they basically told me that the standardized wording about certain deductions was misleading and confusing. As long as you've been in business, these things should be fixed by now.
Date published: 2022-04-15
Rated 5 out of 5 by
Kevdrone65 from
This was very easy and helpful.
I must admit this was very through and helpful with helping with extra deductions.
Date published: 2022-04-15
Rated 5 out of 5 by
Karma2022 from
awesome!!!!!
this is the first time i file my taxes on my own. I have always been frighten of this process but TURBO TAX MADE IT SO SIMPLE AND TOOK A LOT OF PRESSURE OFF ME. WHERE HAVE THIS SERVICE BEEN?
Date published: 2022-04-15
Rated 5 out of 5 by
MarTX from
Turbox Tax Online is so Convenient
Very easy to follow the guide. Helped me to stay organized with my entries. When stuck with a question help was just a click away.
Date published: 2022-04-15
Rated 5 out of 5 by
supnerd3141 from
turbo tax feed employees
It was so easy the employees deserve a Pizza Party
Date published: 2022-04-15
Rated 4 out of 5 by
BDF2 from
funBien vine sehr gute The quick brown fox jumps o
funBien vine sehr gute The quick brown fox jumps over the lazy dog
All TurboTax® Offerings Reviews - Page 8769
Date published: 2022-04-15