TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Awesome! Easy as pie! Much easier than having someone else do it.
Date published: 2022-06-12
Rated 5 out of 5 by from Great to use!! I Love Turbo Tax!! I have used it for several years.
Date published: 2022-06-12
Rated 5 out of 5 by from Easy It’s was easy from the beginning to end! Thank turbo tax
Date published: 2022-06-12
Rated 5 out of 5 by from Awesome Great and very easy! Thank you! Everything was very detailed.
Date published: 2022-06-12
Rated 5 out of 5 by from Using Turbo Tax for Years I have been using Turbo Tax for years. I just follow the instruction and if I don't understand, it will have a section called "learned more"
Date published: 2022-06-12
Rated 5 out of 5 by from TurboTax was Amazing Lisa, was extremely knowledgeable, a great communicator, and helped me understand the parts of my return that I needed clarification. She was able to complete my return in a timely manner.
Date published: 2022-06-12
Rated 1 out of 5 by from Over charged, to the tune of $65.00, won't use! AGI was rejected twice, I know what I made! After speaking with Turbo Tax, was told to enter AGI as 0. So far, it has been accepted ... we'll see?
Date published: 2022-06-12
Rated 2 out of 5 by from Expensive I've been using TurboTax for a couple years now. I used to use TaxAct. I will be going back to TaxAct after the fees I paid to file this year, with almost no benefit. I could be filing for free most places. So TurboTax got their last dollar from me.
Date published: 2022-06-12
Rated 1 out of 5 by from VERY DISAPPOINTED I PURCHASED TURBO TAX DESKTOP BUSINESS TAX YEAR 2021 WIN DOWNLOAD AND TURBOTAX DESKTOP HOME AND BUSINESS TAX YEAR 2021 WIN DOWNLOAD WITH STATE. I PROCESSED MY 2021 1065 FORM RETURN OF PARTNERSHIP INCOME AND IT WAS ACCEPTED BY THE GOVERMENT. I OPENED MY HOME AND BUSINESS TAX PROGRAM. THE PROGRAM DID NOT PULL UP MY 2021 BUSINESS TAX RETURN. I FOUND THE FILE MYSELF AND CLICKED TO IMPORT AND RECEIVED THE FOLLOWING ERROR "SOME FORM SETS ARE NOT PRESENT ON THIS MACHINE. PLEASE INSTALL ALL FORMSETS". ERROR 190. I HAVE NEVER HAD ANY PROBLEMS WITH IMPORTING MY BUSINESS FILES INTO MY HOME & BUSINESS TURBO TAX PROGRAMS UNTIL NOW.
Date published: 2022-06-12
Rated 5 out of 5 by from RELIABLE I've used Turbo Tax for more than 2-decades and it has proven to be easy to use and comprehensive for filing personal income tax.
Date published: 2022-06-12
All TurboTax® Offerings Reviews - Page 8763
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome! Easy as pie! Much easier than having someone else do it.
Date published: 2022-06-12
Rated 5 out of 5 by from Great to use!! I Love Turbo Tax!! I have used it for several years.
Date published: 2022-06-12
Rated 5 out of 5 by from Easy It’s was easy from the beginning to end! Thank turbo tax
Date published: 2022-06-12
Rated 5 out of 5 by from Awesome Great and very easy! Thank you! Everything was very detailed.
Date published: 2022-06-12
Rated 5 out of 5 by from Using Turbo Tax for Years I have been using Turbo Tax for years. I just follow the instruction and if I don't understand, it will have a section called "learned more"
Date published: 2022-06-12
Rated 5 out of 5 by from TurboTax was Amazing Lisa, was extremely knowledgeable, a great communicator, and helped me understand the parts of my return that I needed clarification. She was able to complete my return in a timely manner.
Date published: 2022-06-12
Rated 1 out of 5 by from Over charged, to the tune of $65.00, won't use! AGI was rejected twice, I know what I made! After speaking with Turbo Tax, was told to enter AGI as 0. So far, it has been accepted ... we'll see?
Date published: 2022-06-12
Rated 2 out of 5 by from Expensive I've been using TurboTax for a couple years now. I used to use TaxAct. I will be going back to TaxAct after the fees I paid to file this year, with almost no benefit. I could be filing for free most places. So TurboTax got their last dollar from me.
Date published: 2022-06-12
Rated 1 out of 5 by from VERY DISAPPOINTED I PURCHASED TURBO TAX DESKTOP BUSINESS TAX YEAR 2021 WIN DOWNLOAD AND TURBOTAX DESKTOP HOME AND BUSINESS TAX YEAR 2021 WIN DOWNLOAD WITH STATE. I PROCESSED MY 2021 1065 FORM RETURN OF PARTNERSHIP INCOME AND IT WAS ACCEPTED BY THE GOVERMENT. I OPENED MY HOME AND BUSINESS TAX PROGRAM. THE PROGRAM DID NOT PULL UP MY 2021 BUSINESS TAX RETURN. I FOUND THE FILE MYSELF AND CLICKED TO IMPORT AND RECEIVED THE FOLLOWING ERROR "SOME FORM SETS ARE NOT PRESENT ON THIS MACHINE. PLEASE INSTALL ALL FORMSETS". ERROR 190. I HAVE NEVER HAD ANY PROBLEMS WITH IMPORTING MY BUSINESS FILES INTO MY HOME & BUSINESS TURBO TAX PROGRAMS UNTIL NOW.
Date published: 2022-06-12
Rated 5 out of 5 by from RELIABLE I've used Turbo Tax for more than 2-decades and it has proven to be easy to use and comprehensive for filing personal income tax.
Date published: 2022-06-12
All TurboTax® Offerings Reviews - Page 8763