TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from False Advertisement advertised that federal and state filing is free, but ended up asking for payment after I took 1 hour submitting all of my info
Date published: 2023-02-28
Rated 5 out of 5 by from It works it works to finish my taxes. I like that. Turbo tax.
Date published: 2023-02-28
Rated 5 out of 5 by from Easy to use Easy to use, i liked last year's version better without the race thing
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax is awesome! Everyone was friendly and knowledgeable and made the process so easy!
Date published: 2023-02-28
Rated 3 out of 5 by from customer service was helpful I entered my w-2 and my spouse. It was added up on Federal, but it did not add up on State. I reentered twice and both times only show one person income on the state return. I ended up contacting customer service for help.
Date published: 2023-02-28
Rated 5 out of 5 by from Cleared up my issues in one quick call. I was having issues efiling, and then the file button disappeared completely. I click the live chat button and got a callback in 4 minutes and the expert walked me through how to go back and make the file button reappear and then stay on the line with me and walked me through how to fix the error I had that was keeping me from efiling. Within 10 minutes everything was cleared up and my returns were filed.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbotax is ez As simple as reading a book, use turbo tax (This is to add more letters cuz my review was too short)
Date published: 2023-02-28
Rated 5 out of 5 by from Really helpful and useful This was a great experience. This was my first time using this app and I will continue to use this app. Love it
Date published: 2023-02-28
Rated 5 out of 5 by from Good Julie was nice and helpful and so was Natalie! Good experience
Date published: 2023-02-28
Rated 5 out of 5 by from Simple and Easy Free means Free. Thank you! I have used other services that try to charge at the very end! So frusterating!
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8763
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from False Advertisement advertised that federal and state filing is free, but ended up asking for payment after I took 1 hour submitting all of my info
Date published: 2023-02-28
Rated 5 out of 5 by from It works it works to finish my taxes. I like that. Turbo tax.
Date published: 2023-02-28
Rated 5 out of 5 by from Easy to use Easy to use, i liked last year's version better without the race thing
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax is awesome! Everyone was friendly and knowledgeable and made the process so easy!
Date published: 2023-02-28
Rated 3 out of 5 by from customer service was helpful I entered my w-2 and my spouse. It was added up on Federal, but it did not add up on State. I reentered twice and both times only show one person income on the state return. I ended up contacting customer service for help.
Date published: 2023-02-28
Rated 5 out of 5 by from Cleared up my issues in one quick call. I was having issues efiling, and then the file button disappeared completely. I click the live chat button and got a callback in 4 minutes and the expert walked me through how to go back and make the file button reappear and then stay on the line with me and walked me through how to fix the error I had that was keeping me from efiling. Within 10 minutes everything was cleared up and my returns were filed.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbotax is ez As simple as reading a book, use turbo tax (This is to add more letters cuz my review was too short)
Date published: 2023-02-28
Rated 5 out of 5 by from Really helpful and useful This was a great experience. This was my first time using this app and I will continue to use this app. Love it
Date published: 2023-02-28
Rated 5 out of 5 by from Good Julie was nice and helpful and so was Natalie! Good experience
Date published: 2023-02-28
Rated 5 out of 5 by from Simple and Easy Free means Free. Thank you! I have used other services that try to charge at the very end! So frusterating!
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8763