TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from TT is Easy To Use Easy to use. Good "walk through". However, needs a place to do estimated taxes for the following year.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax if great. Your Product if Great. I have been using Turbo Tax for a long time and have never had a problem with any of the taxes that I have done.
Date published: 2022-04-05
Rated 3 out of 5 by from Turbo Tax is NOT as GOOD as it USED to be. Could not look up and automatically load my financial institutions information. I had to manually enter all of it. Allowed me to file without entering 1095-A information. Turbo Tax should have caught this on review. After both returns being filed and subsequently rejected I corrected this by manually entering all the information. Upon re-file I could not view or save my corrected returns. I kept getting some type of error even though I logged out and then back into Turbo Tax. All this cost me around $164.00 which for that price I could almost hire an accountant. Next year I may look at a different tax filing software as Turbo seems to be going downhill.
Date published: 2022-04-05
Rated 5 out of 5 by from turbo tax is awesome turbo tax was a great experience and would use it again.
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax is convenient! I have used TurboTax since 2015, and it has been such a great Income Tax Preparation Software.
Date published: 2022-04-05
Rated 4 out of 5 by from TurboTax was a pretty good experience this year! With the exception of some odd checkpoints during the TurboTax review/checking process, things went pretty smoothly this year. Previous years I sometime got locked into some checking process gridlocks that took hours to resolve.
Date published: 2022-04-05
Rated 4 out of 5 by from Taxes are done for 2021 cannot wait for my return It was ok I will do this again next year hopefully
Date published: 2022-04-05
Rated 5 out of 5 by from the best so easy to do and understand especially if you are in your 20s lol, School does not teach you that.
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax Full Service Premier I came on board very late due to personal turmoil. Kelly was calm, patient, and efficient. Friendly but professional. Asked the right questions and provided correct answers to mine. Very accommodating to my needs (limited emails due to local volume, my times available, etc.). Best tax prep since I used short form.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is Excellent The Turbotax software is very Easy to use and process
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 8761
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TT is Easy To Use Easy to use. Good "walk through". However, needs a place to do estimated taxes for the following year.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax if great. Your Product if Great. I have been using Turbo Tax for a long time and have never had a problem with any of the taxes that I have done.
Date published: 2022-04-05
Rated 3 out of 5 by from Turbo Tax is NOT as GOOD as it USED to be. Could not look up and automatically load my financial institutions information. I had to manually enter all of it. Allowed me to file without entering 1095-A information. Turbo Tax should have caught this on review. After both returns being filed and subsequently rejected I corrected this by manually entering all the information. Upon re-file I could not view or save my corrected returns. I kept getting some type of error even though I logged out and then back into Turbo Tax. All this cost me around $164.00 which for that price I could almost hire an accountant. Next year I may look at a different tax filing software as Turbo seems to be going downhill.
Date published: 2022-04-05
Rated 5 out of 5 by from turbo tax is awesome turbo tax was a great experience and would use it again.
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax is convenient! I have used TurboTax since 2015, and it has been such a great Income Tax Preparation Software.
Date published: 2022-04-05
Rated 4 out of 5 by from TurboTax was a pretty good experience this year! With the exception of some odd checkpoints during the TurboTax review/checking process, things went pretty smoothly this year. Previous years I sometime got locked into some checking process gridlocks that took hours to resolve.
Date published: 2022-04-05
Rated 4 out of 5 by from Taxes are done for 2021 cannot wait for my return It was ok I will do this again next year hopefully
Date published: 2022-04-05
Rated 5 out of 5 by from the best so easy to do and understand especially if you are in your 20s lol, School does not teach you that.
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax Full Service Premier I came on board very late due to personal turmoil. Kelly was calm, patient, and efficient. Friendly but professional. Asked the right questions and provided correct answers to mine. Very accommodating to my needs (limited emails due to local volume, my times available, etc.). Best tax prep since I used short form.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is Excellent The Turbotax software is very Easy to use and process
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 8761