TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from No value in paid versions 1. Refund was rejected for a small error. The message said what to look for to correct it but both a call and a chat the associates said their was no way to know how to fix it. Had to have one take over my screen just to tell me she didn't know how to locate the code that was mentioned. Then offered to tell me how to use the trash icon!?!* 2. Had a second issue when paying so I was directed to pay through the IRS website. Then realize there was an error on a previous year that was paid in full. The next rep said there's nothing they can do I'm on my own. $150 for what?
Date published: 2021-05-17
Rated 5 out of 5 by from Helpful TurboTax leads through all the data and forms and prepares everything for filing; much easier than filling out forms myself or using editable .pdf forms.
Date published: 2021-05-17
Rated 4 out of 5 by from GOOD Simple and easy to use. Especially since I had a hard time doing my own taxes. Thank you!
Date published: 2021-05-17
Rated 5 out of 5 by from Great program First time using Turbo Tax and it was an easy process. Won't use any other from now on.
Date published: 2021-05-17
Rated 4 out of 5 by from ... Not as pleased as in prior years. And now it is complaining my review is too short. Seriously, that is all I had to say.
Date published: 2021-05-17
Rated 5 out of 5 by from Very Helpful and Updated Very helpful for the Federal and State filing process.
Date published: 2021-05-17
Rated 4 out of 5 by from Business Turbo Tax is simple to use Business Turbo Tax is simple and easy to use and I recommend it highly.
Date published: 2021-05-17
Rated 3 out of 5 by from meh There's always some hidden fees not mentioned until once taxes are ready to be filed and it's very frustrating. The constant attempts to get me to upgrade my turbotax is also very annoying.
Date published: 2021-05-17
Rated 3 out of 5 by from Glitched - had to start over I have used TurboTax for years and have never had a problem with it. For whatever reason, something glitched somewhere around the deductions page. Had to reenter everything.
Date published: 2021-05-17
Rated 1 out of 5 by from Hidden fees and deliberate obfuscation People who make less than $39k can file for free. Turbotax also appends a hidden fee for e-filing your state taxes and tries to avoid you not paying said hidden fee.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 877
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from No value in paid versions 1. Refund was rejected for a small error. The message said what to look for to correct it but both a call and a chat the associates said their was no way to know how to fix it. Had to have one take over my screen just to tell me she didn't know how to locate the code that was mentioned. Then offered to tell me how to use the trash icon!?!* 2. Had a second issue when paying so I was directed to pay through the IRS website. Then realize there was an error on a previous year that was paid in full. The next rep said there's nothing they can do I'm on my own. $150 for what?
Date published: 2021-05-17
Rated 5 out of 5 by from Helpful TurboTax leads through all the data and forms and prepares everything for filing; much easier than filling out forms myself or using editable .pdf forms.
Date published: 2021-05-17
Rated 4 out of 5 by from GOOD Simple and easy to use. Especially since I had a hard time doing my own taxes. Thank you!
Date published: 2021-05-17
Rated 5 out of 5 by from Great program First time using Turbo Tax and it was an easy process. Won't use any other from now on.
Date published: 2021-05-17
Rated 4 out of 5 by from ... Not as pleased as in prior years. And now it is complaining my review is too short. Seriously, that is all I had to say.
Date published: 2021-05-17
Rated 5 out of 5 by from Very Helpful and Updated Very helpful for the Federal and State filing process.
Date published: 2021-05-17
Rated 4 out of 5 by from Business Turbo Tax is simple to use Business Turbo Tax is simple and easy to use and I recommend it highly.
Date published: 2021-05-17
Rated 3 out of 5 by from meh There's always some hidden fees not mentioned until once taxes are ready to be filed and it's very frustrating. The constant attempts to get me to upgrade my turbotax is also very annoying.
Date published: 2021-05-17
Rated 3 out of 5 by from Glitched - had to start over I have used TurboTax for years and have never had a problem with it. For whatever reason, something glitched somewhere around the deductions page. Had to reenter everything.
Date published: 2021-05-17
Rated 1 out of 5 by from Hidden fees and deliberate obfuscation People who make less than $39k can file for free. Turbotax also appends a hidden fee for e-filing your state taxes and tries to avoid you not paying said hidden fee.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 877