TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281650 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax Easy to use, accurate, and helpful I enjoy using Turbo tax as it makes filing taxes easy
Date published: 2021-03-02
Rated 3 out of 5 by from It was so easy using Turbo Taxon line. I was able to file my own taxes without a problem. It was very easy.
Date published: 2021-03-02
Rated 5 out of 5 by from nice e-service a very detailed and convenient service, will use again
Date published: 2021-03-02
Rated 4 out of 5 by from Decent This is the second year ive used turbotax and I like using it but when i needed help the few people i talked do didnt understand what i was asking so I had to figure it out on my own. But other than that they did try there best and I appreciate that. I plan on using turbo tax for a long time because of how easy it is to use.
Date published: 2021-03-02
Rated 5 out of 5 by from Better every year! Completed in less than 4 hours...new record. Smooth sailing without any weird program issues. All smiles!
Date published: 2021-03-02
Rated 4 out of 5 by from TurboTax is great except for 1 thing I love TurboTax and use it every year. But this one time I was confused about a document that I received so I contacted the live chat bubble that was at the bottom of the page. I talked to a woman named Megan and she was great. A really good communicator and tried her best to help me figure out what to do together. She pulled up some additional links for me to read to figure this document out together. Anyway, she was amazing. But the issue I had was that I accidently clicked out of the tab of doing my taxes because I was trying to pull up an article she sent. So I had to log back in to TurboTax just to lose our whole conversation and information she provided. So no, I was not able to figure out how to use the document because our conversation was gone and TurboTax tried to get me to sign up for Deluxe to get another live helper.
Date published: 2021-03-02
Rated 5 out of 5 by from Love Turbo Tax It was so easy to file and turbotax asked all the right questions
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is very user friendly I received excellent guidance through live chat and all my questions were answered.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is intuitive and easy to understand. I found using Turbo Tax to be a very efficient way to file and maintain my Federal and State income tax.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is the best!! I've used turbotax for 3 years. I love it. Anytime you have questions you can have a cpa call you and answer any and all questions or concerns. No waiting in line at an accountants office, no having to wait to for an avaible appointment time and date, etc....
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8758
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Easy to use, accurate, and helpful I enjoy using Turbo tax as it makes filing taxes easy
Date published: 2021-03-02
Rated 3 out of 5 by from It was so easy using Turbo Taxon line. I was able to file my own taxes without a problem. It was very easy.
Date published: 2021-03-02
Rated 5 out of 5 by from nice e-service a very detailed and convenient service, will use again
Date published: 2021-03-02
Rated 4 out of 5 by from Decent This is the second year ive used turbotax and I like using it but when i needed help the few people i talked do didnt understand what i was asking so I had to figure it out on my own. But other than that they did try there best and I appreciate that. I plan on using turbo tax for a long time because of how easy it is to use.
Date published: 2021-03-02
Rated 5 out of 5 by from Better every year! Completed in less than 4 hours...new record. Smooth sailing without any weird program issues. All smiles!
Date published: 2021-03-02
Rated 4 out of 5 by from TurboTax is great except for 1 thing I love TurboTax and use it every year. But this one time I was confused about a document that I received so I contacted the live chat bubble that was at the bottom of the page. I talked to a woman named Megan and she was great. A really good communicator and tried her best to help me figure out what to do together. She pulled up some additional links for me to read to figure this document out together. Anyway, she was amazing. But the issue I had was that I accidently clicked out of the tab of doing my taxes because I was trying to pull up an article she sent. So I had to log back in to TurboTax just to lose our whole conversation and information she provided. So no, I was not able to figure out how to use the document because our conversation was gone and TurboTax tried to get me to sign up for Deluxe to get another live helper.
Date published: 2021-03-02
Rated 5 out of 5 by from Love Turbo Tax It was so easy to file and turbotax asked all the right questions
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is very user friendly I received excellent guidance through live chat and all my questions were answered.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is intuitive and easy to understand. I found using Turbo Tax to be a very efficient way to file and maintain my Federal and State income tax.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is the best!! I've used turbotax for 3 years. I love it. Anytime you have questions you can have a cpa call you and answer any and all questions or concerns. No waiting in line at an accountants office, no having to wait to for an avaible appointment time and date, etc....
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8758