TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax was even faster this year I had a much easier time using Turbo Tax this year. I hope next year is even faster.
Date published: 2023-03-01
Rated 5 out of 5 by from awesome i love her she talk to me the whole time not leaving me out.
Date published: 2023-03-01
Rated 5 out of 5 by from Good Great.............................................
Date published: 2023-03-01
Rated 5 out of 5 by from very good Turbo tax easy to do the online services are great
Date published: 2023-03-01
Rated 2 out of 5 by from The hidden fees are a scam! The hidden fees are a scam! They do not show they charge for the fees to be taken out of your return until ypu have finalized everything.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbotax is AWESOME! Best ever! Had the most complicated tax return and had the best Live Expert to assist with my tax return. Such a relief and easy couldn't ask for more. The Live Experts are patient and professional and I was realy comfortable about asking questions. The Live Expert response to my questions were very informative and with great detail and I there was no judgemient at all. Live Expert help is the best. Promise you won't be disappointed with the service and the Live Expert are with you throughout the entire Federal review process. I have been using Turbotax since 2014. If it wasn't for the Live Expert there would be no way for me to complete my tax returns. Thank you Turbotax!
Date published: 2023-03-01
Rated 4 out of 5 by from Pretty Good Not Perfect The service is great. good features. Works well. The chat is horrendously bad and the menu is sometimes confusing. 9/10 product I will use again next year.
Date published: 2023-03-01
Rated 4 out of 5 by from Asked me to upgrade a ridiculous number of times I was asked me to upgrade a ridiculous number of times -- twice would have been sifficient (once at the beginning and once at the end). If I don't use turbo tax again, it will be for this reason. I only gave 4 stars for this reason.
Date published: 2023-03-01
Rated 5 out of 5 by from Great & easy to use Hands down this is the best way to do your taxes !
Date published: 2023-03-01
Rated 5 out of 5 by from filing went well Thanks for the filing ability. Was able to file a complicated capital gains return and intra-state moving return from CA to NC.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8757
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was even faster this year I had a much easier time using Turbo Tax this year. I hope next year is even faster.
Date published: 2023-03-01
Rated 5 out of 5 by from awesome i love her she talk to me the whole time not leaving me out.
Date published: 2023-03-01
Rated 5 out of 5 by from Good Great.............................................
Date published: 2023-03-01
Rated 5 out of 5 by from very good Turbo tax easy to do the online services are great
Date published: 2023-03-01
Rated 2 out of 5 by from The hidden fees are a scam! The hidden fees are a scam! They do not show they charge for the fees to be taken out of your return until ypu have finalized everything.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbotax is AWESOME! Best ever! Had the most complicated tax return and had the best Live Expert to assist with my tax return. Such a relief and easy couldn't ask for more. The Live Experts are patient and professional and I was realy comfortable about asking questions. The Live Expert response to my questions were very informative and with great detail and I there was no judgemient at all. Live Expert help is the best. Promise you won't be disappointed with the service and the Live Expert are with you throughout the entire Federal review process. I have been using Turbotax since 2014. If it wasn't for the Live Expert there would be no way for me to complete my tax returns. Thank you Turbotax!
Date published: 2023-03-01
Rated 4 out of 5 by from Pretty Good Not Perfect The service is great. good features. Works well. The chat is horrendously bad and the menu is sometimes confusing. 9/10 product I will use again next year.
Date published: 2023-03-01
Rated 4 out of 5 by from Asked me to upgrade a ridiculous number of times I was asked me to upgrade a ridiculous number of times -- twice would have been sifficient (once at the beginning and once at the end). If I don't use turbo tax again, it will be for this reason. I only gave 4 stars for this reason.
Date published: 2023-03-01
Rated 5 out of 5 by from Great & easy to use Hands down this is the best way to do your taxes !
Date published: 2023-03-01
Rated 5 out of 5 by from filing went well Thanks for the filing ability. Was able to file a complicated capital gains return and intra-state moving return from CA to NC.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8757