TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
BeingJennifer from
Cleared up my issues in one quick call.
I was having issues efiling, and then the file button disappeared completely. I click the live chat button and got a callback in 4 minutes and the expert walked me through how to go back and make the file button reappear and then stay on the line with me and walked me through how to fix the error I had that was keeping me from efiling. Within 10 minutes everything was cleared up and my returns were filed.
Date published: 2023-02-28
Rated 5 out of 5 by
Rumplestiltskin69696969 from
Turbotax is ez
As simple as reading a book, use turbo tax (This is to add more letters cuz my review was too short)
Date published: 2023-02-28
Rated 5 out of 5 by
Brit brat 18 from
Really helpful and useful
This was a great experience. This was my first time using this app and I will continue to use this app. Love it
Date published: 2023-02-28
Rated 5 out of 5 by
David12345678900987654321 from
Good
Julie was nice and helpful and so was Natalie! Good experience
Date published: 2023-02-28
Rated 5 out of 5 by
laner baner from
Simple and Easy
Free means Free. Thank you! I have used other services that try to charge at the very end! So frusterating!
Date published: 2023-02-28
Rated 5 out of 5 by
Rumpa from
Turbo tax is easy, simple and helpful
I can't believe that how easy to file with software help with turbotax.
Date published: 2023-02-28
Rated 4 out of 5 by
Jamaker from
Awesome/Okay
It was ok but I don't understand why I am paying the federal back when I didn't get it for last year I think I will be good because I think they are still working on it but hopefully, I get my money from last year but it was easy and fast
Date published: 2023-02-28
Rated 5 out of 5 by
Angelaschmid71 from
Easy
Was easier then i thought it would be Nicer to file and faster results
Date published: 2023-02-28
Rated 2 out of 5 by
jkaicher from
TurboTax Business - Trust or Estate return
TurboTax Business - Trust or Estate return. Sorry to have to say this but it SUCKS. I've used TurboTax for years with no problems. Death in family and I was tagged with doing trust estate taxes. Very user unfriendly and does not walk you through the steps or provide ready answers to questions or problems. Needs work!! Took several days to complete a simple trust estate form. The Missouri MO-RNF walk through was useless.
Date published: 2023-02-28
Rated 5 out of 5 by
Melissa199116 from
Turbo tax is awesome I really appreciate you all
I appreciate this privilege of being able to do this myself it’s a great opportunity thank you
All TurboTax® Offerings Reviews - Page 8756
Date published: 2023-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
BeingJennifer from
Cleared up my issues in one quick call.
I was having issues efiling, and then the file button disappeared completely. I click the live chat button and got a callback in 4 minutes and the expert walked me through how to go back and make the file button reappear and then stay on the line with me and walked me through how to fix the error I had that was keeping me from efiling. Within 10 minutes everything was cleared up and my returns were filed.
Date published: 2023-02-28
Rated 5 out of 5 by
Rumplestiltskin69696969 from
Turbotax is ez
As simple as reading a book, use turbo tax (This is to add more letters cuz my review was too short)
Date published: 2023-02-28
Rated 5 out of 5 by
Brit brat 18 from
Really helpful and useful
This was a great experience. This was my first time using this app and I will continue to use this app. Love it
Date published: 2023-02-28
Rated 5 out of 5 by
David12345678900987654321 from
Good
Julie was nice and helpful and so was Natalie! Good experience
Date published: 2023-02-28
Rated 5 out of 5 by
laner baner from
Simple and Easy
Free means Free. Thank you! I have used other services that try to charge at the very end! So frusterating!
Date published: 2023-02-28
Rated 5 out of 5 by
Rumpa from
Turbo tax is easy, simple and helpful
I can't believe that how easy to file with software help with turbotax.
Date published: 2023-02-28
Rated 4 out of 5 by
Jamaker from
Awesome/Okay
It was ok but I don't understand why I am paying the federal back when I didn't get it for last year I think I will be good because I think they are still working on it but hopefully, I get my money from last year but it was easy and fast
Date published: 2023-02-28
Rated 5 out of 5 by
Angelaschmid71 from
Easy
Was easier then i thought it would be Nicer to file and faster results
Date published: 2023-02-28
Rated 2 out of 5 by
jkaicher from
TurboTax Business - Trust or Estate return
TurboTax Business - Trust or Estate return. Sorry to have to say this but it SUCKS. I've used TurboTax for years with no problems. Death in family and I was tagged with doing trust estate taxes. Very user unfriendly and does not walk you through the steps or provide ready answers to questions or problems. Needs work!! Took several days to complete a simple trust estate form. The Missouri MO-RNF walk through was useless.
Date published: 2023-02-28
Rated 5 out of 5 by
Melissa199116 from
Turbo tax is awesome I really appreciate you all
I appreciate this privilege of being able to do this myself it’s a great opportunity thank you
All TurboTax® Offerings Reviews - Page 8756
Date published: 2023-02-28