TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Cleared up my issues in one quick call. I was having issues efiling, and then the file button disappeared completely. I click the live chat button and got a callback in 4 minutes and the expert walked me through how to go back and make the file button reappear and then stay on the line with me and walked me through how to fix the error I had that was keeping me from efiling. Within 10 minutes everything was cleared up and my returns were filed.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbotax is ez As simple as reading a book, use turbo tax (This is to add more letters cuz my review was too short)
Date published: 2023-02-28
Rated 5 out of 5 by from Really helpful and useful This was a great experience. This was my first time using this app and I will continue to use this app. Love it
Date published: 2023-02-28
Rated 5 out of 5 by from Good Julie was nice and helpful and so was Natalie! Good experience
Date published: 2023-02-28
Rated 5 out of 5 by from Simple and Easy Free means Free. Thank you! I have used other services that try to charge at the very end! So frusterating!
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo tax is easy, simple and helpful I can't believe that how easy to file with software help with turbotax.
Date published: 2023-02-28
Rated 4 out of 5 by from Awesome/Okay It was ok but I don't understand why I am paying the federal back when I didn't get it for last year I think I will be good because I think they are still working on it but hopefully, I get my money from last year but it was easy and fast
Date published: 2023-02-28
Rated 5 out of 5 by from Easy Was easier then i thought it would be Nicer to file and faster results
Date published: 2023-02-28
Rated 2 out of 5 by from TurboTax Business - Trust or Estate return TurboTax Business - Trust or Estate return. Sorry to have to say this but it SUCKS. I've used TurboTax for years with no problems. Death in family and I was tagged with doing trust estate taxes. Very user unfriendly and does not walk you through the steps or provide ready answers to questions or problems. Needs work!! Took several days to complete a simple trust estate form. The Missouri MO-RNF walk through was useless.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo tax is awesome I really appreciate you all I appreciate this privilege of being able to do this myself it’s a great opportunity thank you
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8756
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Cleared up my issues in one quick call. I was having issues efiling, and then the file button disappeared completely. I click the live chat button and got a callback in 4 minutes and the expert walked me through how to go back and make the file button reappear and then stay on the line with me and walked me through how to fix the error I had that was keeping me from efiling. Within 10 minutes everything was cleared up and my returns were filed.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbotax is ez As simple as reading a book, use turbo tax (This is to add more letters cuz my review was too short)
Date published: 2023-02-28
Rated 5 out of 5 by from Really helpful and useful This was a great experience. This was my first time using this app and I will continue to use this app. Love it
Date published: 2023-02-28
Rated 5 out of 5 by from Good Julie was nice and helpful and so was Natalie! Good experience
Date published: 2023-02-28
Rated 5 out of 5 by from Simple and Easy Free means Free. Thank you! I have used other services that try to charge at the very end! So frusterating!
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo tax is easy, simple and helpful I can't believe that how easy to file with software help with turbotax.
Date published: 2023-02-28
Rated 4 out of 5 by from Awesome/Okay It was ok but I don't understand why I am paying the federal back when I didn't get it for last year I think I will be good because I think they are still working on it but hopefully, I get my money from last year but it was easy and fast
Date published: 2023-02-28
Rated 5 out of 5 by from Easy Was easier then i thought it would be Nicer to file and faster results
Date published: 2023-02-28
Rated 2 out of 5 by from TurboTax Business - Trust or Estate return TurboTax Business - Trust or Estate return. Sorry to have to say this but it SUCKS. I've used TurboTax for years with no problems. Death in family and I was tagged with doing trust estate taxes. Very user unfriendly and does not walk you through the steps or provide ready answers to questions or problems. Needs work!! Took several days to complete a simple trust estate form. The Missouri MO-RNF walk through was useless.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo tax is awesome I really appreciate you all I appreciate this privilege of being able to do this myself it’s a great opportunity thank you
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8756