TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
marc92804 from
amazing
great very easy program to use.. i would recommend to anyone i know
Date published: 2022-04-05
Rated 1 out of 5 by
Jeff and Zen from
Turbo tax has you pay for state returns?!
Turbo tax home and business used to include phone support and free state returns. This year I had to pay for my state return and I did not have access to phone support. Disappointed with this change.
Date published: 2022-04-05
Rated 5 out of 5 by
Lewis959 from
Easy to use
Simple platform, easy to use and understand Highly recommend.
Date published: 2022-04-05
Rated 2 out of 5 by
Swinson50 from
Problem This Year
Turbo tax was and is great, but this year I spent a great deal of time on the phone with turbo-tax. I spoke with at least three different people about my problem and they all acted as if it was no problem for me to file it as turbo-tax compiled it. The problem was that turbo-tax said I owed $12 less than the IRS Tables said I owed for my taxable income. Your staff actually said for me not to worry about it, even though I told them that my previos 8 years of turbo-tax matched perfectly with what the IRS tax tables showed. They even gave me instructions of overriding it to use my amount if I wanted. Something is wrong with my turbo tax calculation. I actually did several other (children) taxes and the same problem occurred with those. This is no way to handle a legitimate complaint. They could never tell me why the difference was there, they just said it wouldn't be important.
Date published: 2022-04-05
Rated 5 out of 5 by
Lucy12321 from
Great Experience
The process of filing with TurboTax is super easy and convenient. They do a great job of walking you through everything so you understand every part of the process. It's fast, comprehensive, and easy for just about anyone.
Date published: 2022-04-05
Rated 4 out of 5 by
clancy a from
easy to use
Easy to use, everything explained. Lets you know exactly what you will need.
Date published: 2022-04-05
Rated 5 out of 5 by
Jayp45 from
TurboTax is excellent.
Have used T.T. for many, many years. One of the things I really like is that if something looks wrong, or questionable, I can easily look at the worksheets it used and find the information I didn't know about. Therefore I can fully understand the results.
Date published: 2022-04-05
Rated 5 out of 5 by
Chief Risher from
Turbo Tax is my main stay for doing Taxes
Turbo Tax has been the tool I have used for the last 20 years for completing my Taxes without any complications.
Date published: 2022-04-05
Rated 5 out of 5 by
Rubvy2021 from
Turbo Tax was easy and great
Mine was a simple return, It went nice and smooth and quick!!
Date published: 2022-04-05
Rated 4 out of 5 by
Taylor324 from
Easy for this first timer!
To be honest, I've always been hesitant about using TurboTax (I'm not really sure why) but I'm going to have to eat my words. This was the first time filing with my husband and so everything was pretty new to me. We originally went to an accountant first and both my husband and I were very thrown off at the numbers she was throwing at us. No offense to her, but we were both hesitant and decided to get a second opinion. I suggested we try TurboTax since out SIL does it and she has nothing but good things to say about it. So we gave it a shot and this was our first time filing with TurboTax - and I think its safe to say we will be filing with them again for next year! It definitely sounds a lot scarier and more intimidating that it looks.
All TurboTax® Offerings Reviews - Page 8755
Date published: 2022-04-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
marc92804 from
amazing
great very easy program to use.. i would recommend to anyone i know
Date published: 2022-04-05
Rated 1 out of 5 by
Jeff and Zen from
Turbo tax has you pay for state returns?!
Turbo tax home and business used to include phone support and free state returns. This year I had to pay for my state return and I did not have access to phone support. Disappointed with this change.
Date published: 2022-04-05
Rated 5 out of 5 by
Lewis959 from
Easy to use
Simple platform, easy to use and understand Highly recommend.
Date published: 2022-04-05
Rated 2 out of 5 by
Swinson50 from
Problem This Year
Turbo tax was and is great, but this year I spent a great deal of time on the phone with turbo-tax. I spoke with at least three different people about my problem and they all acted as if it was no problem for me to file it as turbo-tax compiled it. The problem was that turbo-tax said I owed $12 less than the IRS Tables said I owed for my taxable income. Your staff actually said for me not to worry about it, even though I told them that my previos 8 years of turbo-tax matched perfectly with what the IRS tax tables showed. They even gave me instructions of overriding it to use my amount if I wanted. Something is wrong with my turbo tax calculation. I actually did several other (children) taxes and the same problem occurred with those. This is no way to handle a legitimate complaint. They could never tell me why the difference was there, they just said it wouldn't be important.
Date published: 2022-04-05
Rated 5 out of 5 by
Lucy12321 from
Great Experience
The process of filing with TurboTax is super easy and convenient. They do a great job of walking you through everything so you understand every part of the process. It's fast, comprehensive, and easy for just about anyone.
Date published: 2022-04-05
Rated 4 out of 5 by
clancy a from
easy to use
Easy to use, everything explained. Lets you know exactly what you will need.
Date published: 2022-04-05
Rated 5 out of 5 by
Jayp45 from
TurboTax is excellent.
Have used T.T. for many, many years. One of the things I really like is that if something looks wrong, or questionable, I can easily look at the worksheets it used and find the information I didn't know about. Therefore I can fully understand the results.
Date published: 2022-04-05
Rated 5 out of 5 by
Chief Risher from
Turbo Tax is my main stay for doing Taxes
Turbo Tax has been the tool I have used for the last 20 years for completing my Taxes without any complications.
Date published: 2022-04-05
Rated 5 out of 5 by
Rubvy2021 from
Turbo Tax was easy and great
Mine was a simple return, It went nice and smooth and quick!!
Date published: 2022-04-05
Rated 4 out of 5 by
Taylor324 from
Easy for this first timer!
To be honest, I've always been hesitant about using TurboTax (I'm not really sure why) but I'm going to have to eat my words. This was the first time filing with my husband and so everything was pretty new to me. We originally went to an accountant first and both my husband and I were very thrown off at the numbers she was throwing at us. No offense to her, but we were both hesitant and decided to get a second opinion. I suggested we try TurboTax since out SIL does it and she has nothing but good things to say about it. So we gave it a shot and this was our first time filing with TurboTax - and I think its safe to say we will be filing with them again for next year! It definitely sounds a lot scarier and more intimidating that it looks.
All TurboTax® Offerings Reviews - Page 8755
Date published: 2022-04-05