TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Kima1994 from
Very easy for first timers
I was a bit hesitant to do my taxes by myselff, I did my taxes with turbo taxes and it was suprisingly easy!
Date published: 2023-02-28
Rated 5 out of 5 by
Jxmoneyx3 from
TurboTax is dope
Such a quick and simple process to handle my taxes every year with little effort and great guidance!
Date published: 2023-02-28
Rated 5 out of 5 by
Fabulous 20 from
Turbotax is great!
The experience with Turbotax was good, I see a lot of new uploads.
Date published: 2023-02-28
Rated 5 out of 5 by
AlbertEinstein92 from
TurboTax Man
got exactly me what i needed, couldn't of expected less.
Date published: 2023-02-28
Rated 3 out of 5 by
Paul1024 from
upgrade problems
I have used online TurboTax for a number of years. This year rather than paying through the web site, I purchase TurboTax from Costco. I installed it but had problems bridging my online account with the desktop TurboxTax. I found the Continue from Online account option which imported everything but I did have to repeat a number of questions. What really tick me off was that in both online and desktop, I was asked to pay for TurboTax again...as if I din't register the problem. I have the license code but there's no clear way to input it. So I ended up paying for Turbo Tax twice. So much for savings at Costco. Not a good experience at all....very disappointed from Intuit who usually makes great UX products. I've been a Quicken user for decades.
Date published: 2023-02-28
Rated 5 out of 5 by
hendrixmother20 from
love the live help
i got stuck on a cfew parts and i had them call and they fixed my return right away!
Date published: 2023-02-28
Rated 3 out of 5 by
rauljgalindo from
I have used Turbo Tax for 8 years
The product works great, however It increasingly tries to get me to pay more and buy more of the product.
Date published: 2023-02-28
Rated 2 out of 5 by
Deceiving Charges from
Deceiving Choices
I had to call in because I selected the free filing but because I had a retirement refund I had to pay. I made less than $19,000. I had to call in to an agent to ask why I was being charged. Why say its free when it isn't? Another thing, if I'm paying from both my Federal and State filings you still charge an additional $39 because I didn't pay directly out of my pocket. So it's a another fee on top of 2 other fees? This is ridiculous. I need to learn how to file the old school way, directly on paper and via mail. Oh and not to mention there is a list of questions below. What do they have to do with my review???? Not happy.
Date published: 2023-02-28
Rated 5 out of 5 by
rdmata from
very easy to use
Very easy to use. Products are great.And help is always there to help
Date published: 2023-02-28
Rated 5 out of 5 by
MamaPope from
Really painless to do what seems most painful!
I have used TurboTax now for 6 years and have been impressed with how intuitive the software is and how easy it is to fill out and file and either get your refund in a speedy way to or to find out how much you have to pay and know that all will be well.
All TurboTax® Offerings Reviews - Page 8751
Date published: 2023-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Kima1994 from
Very easy for first timers
I was a bit hesitant to do my taxes by myselff, I did my taxes with turbo taxes and it was suprisingly easy!
Date published: 2023-02-28
Rated 5 out of 5 by
Jxmoneyx3 from
TurboTax is dope
Such a quick and simple process to handle my taxes every year with little effort and great guidance!
Date published: 2023-02-28
Rated 5 out of 5 by
Fabulous 20 from
Turbotax is great!
The experience with Turbotax was good, I see a lot of new uploads.
Date published: 2023-02-28
Rated 5 out of 5 by
AlbertEinstein92 from
TurboTax Man
got exactly me what i needed, couldn't of expected less.
Date published: 2023-02-28
Rated 3 out of 5 by
Paul1024 from
upgrade problems
I have used online TurboTax for a number of years. This year rather than paying through the web site, I purchase TurboTax from Costco. I installed it but had problems bridging my online account with the desktop TurboxTax. I found the Continue from Online account option which imported everything but I did have to repeat a number of questions. What really tick me off was that in both online and desktop, I was asked to pay for TurboTax again...as if I din't register the problem. I have the license code but there's no clear way to input it. So I ended up paying for Turbo Tax twice. So much for savings at Costco. Not a good experience at all....very disappointed from Intuit who usually makes great UX products. I've been a Quicken user for decades.
Date published: 2023-02-28
Rated 5 out of 5 by
hendrixmother20 from
love the live help
i got stuck on a cfew parts and i had them call and they fixed my return right away!
Date published: 2023-02-28
Rated 3 out of 5 by
rauljgalindo from
I have used Turbo Tax for 8 years
The product works great, however It increasingly tries to get me to pay more and buy more of the product.
Date published: 2023-02-28
Rated 2 out of 5 by
Deceiving Charges from
Deceiving Choices
I had to call in because I selected the free filing but because I had a retirement refund I had to pay. I made less than $19,000. I had to call in to an agent to ask why I was being charged. Why say its free when it isn't? Another thing, if I'm paying from both my Federal and State filings you still charge an additional $39 because I didn't pay directly out of my pocket. So it's a another fee on top of 2 other fees? This is ridiculous. I need to learn how to file the old school way, directly on paper and via mail. Oh and not to mention there is a list of questions below. What do they have to do with my review???? Not happy.
Date published: 2023-02-28
Rated 5 out of 5 by
rdmata from
very easy to use
Very easy to use. Products are great.And help is always there to help
Date published: 2023-02-28
Rated 5 out of 5 by
MamaPope from
Really painless to do what seems most painful!
I have used TurboTax now for 6 years and have been impressed with how intuitive the software is and how easy it is to fill out and file and either get your refund in a speedy way to or to find out how much you have to pay and know that all will be well.
All TurboTax® Offerings Reviews - Page 8751
Date published: 2023-02-28