TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from WOW I love TurboTax It was so easy and you showed me everything!! Thanks..
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax Awesome TurboTax was very helpful and quick with completing my tax for 2022.
Date published: 2022-04-07
Rated 5 out of 5 by from It certainly helps doing taxes I have been using TurboTax for a long time and continue to appreciate it.
Date published: 2022-04-07
Rated 4 out of 5 by from Turbo Tax online (Premier & Home & Business) I purchased both and ended up having to pay for the Home and Business again because the download didn't transfer over. Even though I had to pay more money, I like doing my taxes with Turbo Tax.
Date published: 2022-04-07
Rated 4 out of 5 by from Thorough if pedantic at times; I blame the IRS. Steps you through things quite well but there were a couple of instances where a form i received in the mail didn't have an entry for a certain box (for a valid reason) but turbotax required an amount. (e.g. a refinanced mortgage where the remaining balance was shown as zero, but Turbotax said a non-zero value was required).
Date published: 2022-04-07
Rated 1 out of 5 by from bad design If you don't pay additional $200 it is impossible to find any help.... 2555-T cannot be deleted by itself, even I changed all the numbers. The only way is to mannually delete by go to tools hidden in the menu.... wasted so much time.
Date published: 2022-04-07
Rated 2 out of 5 by from Lots of bugs this year This year, it gave me errors on my return but didn't tell me what the error was. I had to go in manually and figure out that a single box needed to be checked and the guide never asked me a question about that box. It also told me I needed to print and mail form 8453 this year but didn't tell me that I also needed to submit that with form 8949 but it didn't guide me to print 8949. I had to read the form to figure out what I was supposed to do, then go into my tax forms and find and print 8949. Also had other miscellaneous errors this year. Made me feel less confident in the product. Might shop different brands next year. It also had me enter all of my school expenses when it already had my AGI, then, after 20 minutes of entering my expenses, it told me my AGI was too high for the school credit...so why did it tell me that after my expenses when it already knew I was over the threshold? Felt very sloppy this year.
Date published: 2022-04-07
Rated 5 out of 5 by from I have filed from all over the world! We travel internationally full time, so doing paper returns is just impossible. I have filed my return from the remote San Blas Islands of Panama, and had an Audit Defense while in French Polynesia. Filed this year from Indonesia. I like the ability to both "walk me through it" and to jump around to work on whatever I want. I feel like I am in good hands with Turbotax
Date published: 2022-04-07
Rated 5 out of 5 by from Very convenient to use TurboTax! I really enjoyed how easy and manageable it is to file my taxes at the comfort of my own home. I will be filing every year with TubroTax
Date published: 2022-04-07
Rated 5 out of 5 by from Easy, Convenient, and 100% Secure I have 5 years of great experience doing my taxes with TurboTax and I recommended it 100% for everyone. I feel secure and protected.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 8741
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from WOW I love TurboTax It was so easy and you showed me everything!! Thanks..
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax Awesome TurboTax was very helpful and quick with completing my tax for 2022.
Date published: 2022-04-07
Rated 5 out of 5 by from It certainly helps doing taxes I have been using TurboTax for a long time and continue to appreciate it.
Date published: 2022-04-07
Rated 4 out of 5 by from Turbo Tax online (Premier & Home & Business) I purchased both and ended up having to pay for the Home and Business again because the download didn't transfer over. Even though I had to pay more money, I like doing my taxes with Turbo Tax.
Date published: 2022-04-07
Rated 4 out of 5 by from Thorough if pedantic at times; I blame the IRS. Steps you through things quite well but there were a couple of instances where a form i received in the mail didn't have an entry for a certain box (for a valid reason) but turbotax required an amount. (e.g. a refinanced mortgage where the remaining balance was shown as zero, but Turbotax said a non-zero value was required).
Date published: 2022-04-07
Rated 1 out of 5 by from bad design If you don't pay additional $200 it is impossible to find any help.... 2555-T cannot be deleted by itself, even I changed all the numbers. The only way is to mannually delete by go to tools hidden in the menu.... wasted so much time.
Date published: 2022-04-07
Rated 2 out of 5 by from Lots of bugs this year This year, it gave me errors on my return but didn't tell me what the error was. I had to go in manually and figure out that a single box needed to be checked and the guide never asked me a question about that box. It also told me I needed to print and mail form 8453 this year but didn't tell me that I also needed to submit that with form 8949 but it didn't guide me to print 8949. I had to read the form to figure out what I was supposed to do, then go into my tax forms and find and print 8949. Also had other miscellaneous errors this year. Made me feel less confident in the product. Might shop different brands next year. It also had me enter all of my school expenses when it already had my AGI, then, after 20 minutes of entering my expenses, it told me my AGI was too high for the school credit...so why did it tell me that after my expenses when it already knew I was over the threshold? Felt very sloppy this year.
Date published: 2022-04-07
Rated 5 out of 5 by from I have filed from all over the world! We travel internationally full time, so doing paper returns is just impossible. I have filed my return from the remote San Blas Islands of Panama, and had an Audit Defense while in French Polynesia. Filed this year from Indonesia. I like the ability to both "walk me through it" and to jump around to work on whatever I want. I feel like I am in good hands with Turbotax
Date published: 2022-04-07
Rated 5 out of 5 by from Very convenient to use TurboTax! I really enjoyed how easy and manageable it is to file my taxes at the comfort of my own home. I will be filing every year with TubroTax
Date published: 2022-04-07
Rated 5 out of 5 by from Easy, Convenient, and 100% Secure I have 5 years of great experience doing my taxes with TurboTax and I recommended it 100% for everyone. I feel secure and protected.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 8741