TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Good, but extra $ for states and e-file is bad Overall, I like the software. I had issues with some uploads. The fact that you have to buy the product then pay extra for another state and to e-file states is ridiculous.
Date published: 2022-04-17
Rated 5 out of 5 by from I love Turboax!!!! Always TurboTax is excellent!!! The steps to do the tax return is friendly.
Date published: 2022-04-17
Rated 1 out of 5 by from Charged for Use I'm disappointed because I have never been charged for filing since I'm military. Today I was charged about $149. I tried to go back and see why it kept switching me to Deluxe but I couldn't see any issues.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is awesome ! For the eight year in a row, Turbo Tax has delivered outstanding and efficient service with my tax preparation.
Date published: 2022-04-17
Rated 3 out of 5 by from Turbo Tax is hard Your form is difficult because there are several issues that were hard to figure out. I have 1099 NEC forms that were not accepted because of a lack of information. After 3 calls figure it out. The other issue was how to enter a Solo K on your form. This took 3 more calls working with a tax expert.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax was easy to use! I had to use the chat lines twice. Since this was last minute, I was afraid the wait time would be really long. It wasn't more than 1-2 minutes. I have anxiety about filing taxes but Turbo Tax made it painless.
Date published: 2022-04-17
Rated 5 out of 5 by from My turbo tax helper was amazingly helpful I hate taxes I hate that I have to pay for any of these services along with paying back the state more than I can even afford but wow whoever helped me online while I filled this out was amazing, patient, and beyond helpful. If it wasn't for them I would have been pulling my hair out.
Date published: 2022-04-17
Rated 5 out of 5 by from Always accurate and easy. Like the title says, it’s always been accurate and easy. Never had any issues.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax Experience Life is simple with Turbo Tax. I go through almost it like a pro
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is the best! You are able to feel confident with the help of tax professionals while in the comfort of your own home.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 875
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good, but extra $ for states and e-file is bad Overall, I like the software. I had issues with some uploads. The fact that you have to buy the product then pay extra for another state and to e-file states is ridiculous.
Date published: 2022-04-17
Rated 5 out of 5 by from I love Turboax!!!! Always TurboTax is excellent!!! The steps to do the tax return is friendly.
Date published: 2022-04-17
Rated 1 out of 5 by from Charged for Use I'm disappointed because I have never been charged for filing since I'm military. Today I was charged about $149. I tried to go back and see why it kept switching me to Deluxe but I couldn't see any issues.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is awesome ! For the eight year in a row, Turbo Tax has delivered outstanding and efficient service with my tax preparation.
Date published: 2022-04-17
Rated 3 out of 5 by from Turbo Tax is hard Your form is difficult because there are several issues that were hard to figure out. I have 1099 NEC forms that were not accepted because of a lack of information. After 3 calls figure it out. The other issue was how to enter a Solo K on your form. This took 3 more calls working with a tax expert.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax was easy to use! I had to use the chat lines twice. Since this was last minute, I was afraid the wait time would be really long. It wasn't more than 1-2 minutes. I have anxiety about filing taxes but Turbo Tax made it painless.
Date published: 2022-04-17
Rated 5 out of 5 by from My turbo tax helper was amazingly helpful I hate taxes I hate that I have to pay for any of these services along with paying back the state more than I can even afford but wow whoever helped me online while I filled this out was amazing, patient, and beyond helpful. If it wasn't for them I would have been pulling my hair out.
Date published: 2022-04-17
Rated 5 out of 5 by from Always accurate and easy. Like the title says, it’s always been accurate and easy. Never had any issues.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax Experience Life is simple with Turbo Tax. I go through almost it like a pro
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is the best! You are able to feel confident with the help of tax professionals while in the comfort of your own home.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 875