TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from meh was up-charged for useless services so... yeah. the promised "tax reviewing" was actually free chat support. the person i spoke with wasn't able to answer any of my questions and i'm concerned had little knowledge or experience regarding tax preparation/review.
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax is AWSOME. It is my first year to be on Social Security. I was scared due to I had no idea what to expect re filing taxes. The assisicate who called me back was very friendly, informative, & extremely helpful with my question.
Date published: 2023-02-28
Rated 5 out of 5 by from Great Help with Complicated Taxes Turbo Tax was the only product I could find to help me with complicated taxes!
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is Great! It was very easy to process and I used turbo tax frequently asked questions to get my answers.
Date published: 2023-02-28
Rated 5 out of 5 by from Good product Clear and useful format -- asks questions in an understandable way. And the online experts were patient and treated me in a friendly and respectful manner.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax was different this year. I had real issues with Turbo Tax this year. I normally recieve disk in mail and do it on my computer before uploading. Turbo Tax would NOT let me do that this year. It said my credit card info was not current. I checked credit card info and it was current. But, it would not allow me to proceed. I call Intuit, but they saw that my info was current and they still couldn't help. That was odd. However, it would let me to it online and pay at the end. That is odd. But, the process felt about the same. So, maybe that is the way to do it from now on (0n LIne).
Date published: 2023-02-28
Rated 5 out of 5 by from Embarrassingly simple! So easy to use, I was almost kicked out of the coffee shop!
Date published: 2023-02-28
Rated 5 out of 5 by from turbo tax is the best! I love them< its fast and e I ve learned a lot about taxes and have a lot of confidence in doing it myself. if I'm ever in trouble, then I know they got my back, so I file with no worries!
Date published: 2023-02-28
Rated 5 out of 5 by from Easy to use Turbo tax is easy to use and accurate. I was able to file with confidence.
Date published: 2023-02-28
Rated 5 out of 5 by from Loved it! So easy to file, extremely detailed and easy to navigate
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8740
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from meh was up-charged for useless services so... yeah. the promised "tax reviewing" was actually free chat support. the person i spoke with wasn't able to answer any of my questions and i'm concerned had little knowledge or experience regarding tax preparation/review.
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax is AWSOME. It is my first year to be on Social Security. I was scared due to I had no idea what to expect re filing taxes. The assisicate who called me back was very friendly, informative, & extremely helpful with my question.
Date published: 2023-02-28
Rated 5 out of 5 by from Great Help with Complicated Taxes Turbo Tax was the only product I could find to help me with complicated taxes!
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is Great! It was very easy to process and I used turbo tax frequently asked questions to get my answers.
Date published: 2023-02-28
Rated 5 out of 5 by from Good product Clear and useful format -- asks questions in an understandable way. And the online experts were patient and treated me in a friendly and respectful manner.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax was different this year. I had real issues with Turbo Tax this year. I normally recieve disk in mail and do it on my computer before uploading. Turbo Tax would NOT let me do that this year. It said my credit card info was not current. I checked credit card info and it was current. But, it would not allow me to proceed. I call Intuit, but they saw that my info was current and they still couldn't help. That was odd. However, it would let me to it online and pay at the end. That is odd. But, the process felt about the same. So, maybe that is the way to do it from now on (0n LIne).
Date published: 2023-02-28
Rated 5 out of 5 by from Embarrassingly simple! So easy to use, I was almost kicked out of the coffee shop!
Date published: 2023-02-28
Rated 5 out of 5 by from turbo tax is the best! I love them< its fast and e I ve learned a lot about taxes and have a lot of confidence in doing it myself. if I'm ever in trouble, then I know they got my back, so I file with no worries!
Date published: 2023-02-28
Rated 5 out of 5 by from Easy to use Turbo tax is easy to use and accurate. I was able to file with confidence.
Date published: 2023-02-28
Rated 5 out of 5 by from Loved it! So easy to file, extremely detailed and easy to navigate
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8740