TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from unexpected fees When I decided to use the option, the cost was $30. By the time I completed my return, I had paid over $100.00. When I needed help, it was an additional fee.
Date published: 2021-05-17
Rated 2 out of 5 by from Very disappointed! I have used Turbo Tax for years. This year just before efiling it would not update so it would not let me efile! I have to mail the returns! I called my ISP and he did troubleshooting and said it was with Turbo Tax. Very disappointed!
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome! Product Great product filing was easy. Very Helpful tips in QA
Date published: 2021-05-17
Rated 5 out of 5 by from 11th year. still coming back for the 11th year, turbo tax has been my softwear of choice. particularily handy for rental properties
Date published: 2021-05-17
Rated 4 out of 5 by from Clean, easy to follow tax software! I like all the "more info" options on federal items, but I could have used more of those options on the State forms I had to go through. Would like to be able to easily pull up a summary of the actual tax forms partially filled out as I go. TurboTax lost my trust slightly when I believe it defaulted to the incorrect filing status on my State return. I had to change it.
Date published: 2021-05-17
Rated 5 out of 5 by from awesome good good good awsome awesome good job awesome good
Date published: 2021-05-17
Rated 4 out of 5 by from Simple and through My experience was easy and through. Price was also reasonable
Date published: 2021-05-17
Rated 5 out of 5 by from Love Turbo Tax! I actually could not figure out how to interact with a Tax Expert.
Date published: 2021-05-17
Rated 1 out of 5 by from e-file is being rejected I have used Turbo Tax (TT) since its beginnings. Now, I cannot e-file, although I have the correct AGI. TT pre-populates the AGI and have verified with IRS but it is still being rejected. Only difference was IRS has x.00 but TT is dropping the zero cents when it transmits.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax Good Preparing the taxes is great. E-filing the state return is a pain. For the second year in a row now, I had difficulty going through the steps to pay for the State with my credit card. Difficulty signing into my account. This year was a Download version and couldn't get to my confirmation number. never did get to a spot to put my card in. finally dropped the e-file for the State, and just did the Federal. Why the $40.00 to deduct from the Federal. Make it $10 and we're fine, or just eliminate all the account sign in stuff, and just let me go directly to a place to put in my billing card info.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 874
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from unexpected fees When I decided to use the option, the cost was $30. By the time I completed my return, I had paid over $100.00. When I needed help, it was an additional fee.
Date published: 2021-05-17
Rated 2 out of 5 by from Very disappointed! I have used Turbo Tax for years. This year just before efiling it would not update so it would not let me efile! I have to mail the returns! I called my ISP and he did troubleshooting and said it was with Turbo Tax. Very disappointed!
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome! Product Great product filing was easy. Very Helpful tips in QA
Date published: 2021-05-17
Rated 5 out of 5 by from 11th year. still coming back for the 11th year, turbo tax has been my softwear of choice. particularily handy for rental properties
Date published: 2021-05-17
Rated 4 out of 5 by from Clean, easy to follow tax software! I like all the "more info" options on federal items, but I could have used more of those options on the State forms I had to go through. Would like to be able to easily pull up a summary of the actual tax forms partially filled out as I go. TurboTax lost my trust slightly when I believe it defaulted to the incorrect filing status on my State return. I had to change it.
Date published: 2021-05-17
Rated 5 out of 5 by from awesome good good good awsome awesome good job awesome good
Date published: 2021-05-17
Rated 4 out of 5 by from Simple and through My experience was easy and through. Price was also reasonable
Date published: 2021-05-17
Rated 5 out of 5 by from Love Turbo Tax! I actually could not figure out how to interact with a Tax Expert.
Date published: 2021-05-17
Rated 1 out of 5 by from e-file is being rejected I have used Turbo Tax (TT) since its beginnings. Now, I cannot e-file, although I have the correct AGI. TT pre-populates the AGI and have verified with IRS but it is still being rejected. Only difference was IRS has x.00 but TT is dropping the zero cents when it transmits.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax Good Preparing the taxes is great. E-filing the state return is a pain. For the second year in a row now, I had difficulty going through the steps to pay for the State with my credit card. Difficulty signing into my account. This year was a Download version and couldn't get to my confirmation number. never did get to a spot to put my card in. finally dropped the e-file for the State, and just did the Federal. Why the $40.00 to deduct from the Federal. Make it $10 and we're fine, or just eliminate all the account sign in stuff, and just let me go directly to a place to put in my billing card info.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 874