TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Once Upon a Time Remember when TurboTax (TT) was the savior of taxes, helping you escape the charges and ensuring you got everything out of using them? They used to say, "Stop paying people to do your taxes, YOU do them, save yourself!" Now, see below, I have to enter my email (so that I am not anonymous), my everything just to leave this review of TT. More this year than any previous, TT has began to become a corporation that they initially designed themselves to buck against. If this is their new business model, this will be my last year utilizing them. I am most definitely not asking you to stop using them, I am simply stating that this will be my last year, you are welcome to make your own decisions. I wish you all the best!
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo tax is awesome Satisfaction is the application TurboTax is very easy to use
Date published: 2023-02-28
Rated 5 out of 5 by from Long time user of Turbotax I have been using Turbotax for more than 5 years now. It is very user friendly also considering the fact that I do have some complexities like Foreign income etc.
Date published: 2023-02-28
Rated 4 out of 5 by from Easy to use. Keeps getting more expensive. TurboTax is so easy to use. I love it for that reason. However, it keeps going up in price. I may be looking to use a new program in the future. I've used this program for 8 years, but the cost for basic services is almost as much as using a CPA for very simplistic returns.
Date published: 2023-02-28
Rated 5 out of 5 by from Pretty cool It was my first time filing with TurboTax and it was very frustrating to do but with the help of the representatives it became extremely easy for me and I understood everything because they gave me a step-by-step process on what I needed to understand
Date published: 2023-02-28
Rated 5 out of 5 by from Great! Great service! the process was easy and convenient.
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax is great! TurboTax is very useful, informative and easy to use.
Date published: 2023-02-28
Rated 2 out of 5 by from TurboTax Let Me Down TurboTax refused to let me import last my year's TurboTax return. I followed all directions exactly! It cost me a lot of time to input all the same info.
Date published: 2023-02-28
Rated 5 out of 5 by from I Loved how easy it was! I would definitely recommend TurboTax. I Loved how easy it was to use.
Date published: 2023-02-28
Rated 5 out of 5 by from excellent good experience, helpful information in all areas, will recommend to others.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8728
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Once Upon a Time Remember when TurboTax (TT) was the savior of taxes, helping you escape the charges and ensuring you got everything out of using them? They used to say, "Stop paying people to do your taxes, YOU do them, save yourself!" Now, see below, I have to enter my email (so that I am not anonymous), my everything just to leave this review of TT. More this year than any previous, TT has began to become a corporation that they initially designed themselves to buck against. If this is their new business model, this will be my last year utilizing them. I am most definitely not asking you to stop using them, I am simply stating that this will be my last year, you are welcome to make your own decisions. I wish you all the best!
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo tax is awesome Satisfaction is the application TurboTax is very easy to use
Date published: 2023-02-28
Rated 5 out of 5 by from Long time user of Turbotax I have been using Turbotax for more than 5 years now. It is very user friendly also considering the fact that I do have some complexities like Foreign income etc.
Date published: 2023-02-28
Rated 4 out of 5 by from Easy to use. Keeps getting more expensive. TurboTax is so easy to use. I love it for that reason. However, it keeps going up in price. I may be looking to use a new program in the future. I've used this program for 8 years, but the cost for basic services is almost as much as using a CPA for very simplistic returns.
Date published: 2023-02-28
Rated 5 out of 5 by from Pretty cool It was my first time filing with TurboTax and it was very frustrating to do but with the help of the representatives it became extremely easy for me and I understood everything because they gave me a step-by-step process on what I needed to understand
Date published: 2023-02-28
Rated 5 out of 5 by from Great! Great service! the process was easy and convenient.
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax is great! TurboTax is very useful, informative and easy to use.
Date published: 2023-02-28
Rated 2 out of 5 by from TurboTax Let Me Down TurboTax refused to let me import last my year's TurboTax return. I followed all directions exactly! It cost me a lot of time to input all the same info.
Date published: 2023-02-28
Rated 5 out of 5 by from I Loved how easy it was! I would definitely recommend TurboTax. I Loved how easy it was to use.
Date published: 2023-02-28
Rated 5 out of 5 by from excellent good experience, helpful information in all areas, will recommend to others.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8728