TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from I HAVE USED TURBO TAX FOR 20 year. THIS YEAR SUCKS Keeps telling me crap that is wrong on excess sdi. THEN, i finally find something on the web that says to delete the DEFAULT ZERO on the sheet. That worked, but, this should have been fixed by turbo tax. 2 hours of bull to get there. Next year H&R block
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax was great . Was very easy to use and I have been using for several years .
Date published: 2022-04-14
Rated 5 out of 5 by from TT awesome this is easy and fast, and fast and easy and awesome
Date published: 2022-04-14
Rated 5 out of 5 by from TuboTax is Great! Easy and quick process. Full of info that is always available to customers in case of questions.
Date published: 2022-04-14
Rated 5 out of 5 by from Thank you for those of us that have no money Super easy to use and quick. Was able to get all my things in order and handled in under 15 minutes.
Date published: 2022-04-14
Rated 2 out of 5 by from Turbo Tax needs t calm down with ads and fees The product works great for the most part. But there is an added a fee for deducting the cost from my return which was not mentioned beforehand and was a pain to figure out how to remove, and every other page is an add to get more money. Also pretty sneaky removing my discount code automatically at least two times.
Date published: 2022-04-14
Rated 5 out of 5 by from Awesome Great help from online experts. Timely expertise Ryan was especially helpful!
Date published: 2022-04-14
Rated 2 out of 5 by from Why so expensive? Everything else is fine, but I was forced to pay $59 just to file my taxes in what was hardly any different from any other year just for the presence of a (very small) HSA. There was really no increase in difficulty or drastic change in amount of information, and then for staying green and e-filing, they wanted to charge me $39 more just to take it right out of my refund, which I would assume to be the easiest option, so I had to pay with my card. I don't mind paying a little more for these things if they are so necessary, but that kind of charge seems a little steep for such tiny things.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is Awesome! Very helpful along the way and easy to use! Turbo Tax is Awesome!
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax Live was worth it! This was my first year using TurboTax Live and it was great! I have been using the product for years, and it's always been easy to use. This year, I had a lot going on so I couldn't dedicate the time needed to do my taxes on my own. Since my information was already housed in TurboTax, it was an easy decision to use the TurboTax Live...and I loved it! Try it; you probably won't go back (I won't!)...
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 8725
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from I HAVE USED TURBO TAX FOR 20 year. THIS YEAR SUCKS Keeps telling me crap that is wrong on excess sdi. THEN, i finally find something on the web that says to delete the DEFAULT ZERO on the sheet. That worked, but, this should have been fixed by turbo tax. 2 hours of bull to get there. Next year H&R block
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax was great . Was very easy to use and I have been using for several years .
Date published: 2022-04-14
Rated 5 out of 5 by from TT awesome this is easy and fast, and fast and easy and awesome
Date published: 2022-04-14
Rated 5 out of 5 by from TuboTax is Great! Easy and quick process. Full of info that is always available to customers in case of questions.
Date published: 2022-04-14
Rated 5 out of 5 by from Thank you for those of us that have no money Super easy to use and quick. Was able to get all my things in order and handled in under 15 minutes.
Date published: 2022-04-14
Rated 2 out of 5 by from Turbo Tax needs t calm down with ads and fees The product works great for the most part. But there is an added a fee for deducting the cost from my return which was not mentioned beforehand and was a pain to figure out how to remove, and every other page is an add to get more money. Also pretty sneaky removing my discount code automatically at least two times.
Date published: 2022-04-14
Rated 5 out of 5 by from Awesome Great help from online experts. Timely expertise Ryan was especially helpful!
Date published: 2022-04-14
Rated 2 out of 5 by from Why so expensive? Everything else is fine, but I was forced to pay $59 just to file my taxes in what was hardly any different from any other year just for the presence of a (very small) HSA. There was really no increase in difficulty or drastic change in amount of information, and then for staying green and e-filing, they wanted to charge me $39 more just to take it right out of my refund, which I would assume to be the easiest option, so I had to pay with my card. I don't mind paying a little more for these things if they are so necessary, but that kind of charge seems a little steep for such tiny things.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is Awesome! Very helpful along the way and easy to use! Turbo Tax is Awesome!
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax Live was worth it! This was my first year using TurboTax Live and it was great! I have been using the product for years, and it's always been easy to use. This year, I had a lot going on so I couldn't dedicate the time needed to do my taxes on my own. Since my information was already housed in TurboTax, it was an easy decision to use the TurboTax Live...and I loved it! Try it; you probably won't go back (I won't!)...
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 8725