TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 2 out of 5 by
CEvert from
Sick of sneaky upsell attempts.
TurboTax attempts to upsell for $45 just to deduct the state filing fee (at $25 already a ripoff) from the federal refund. This may be my last year with TurboTax.
Date published: 2022-04-14
Rated 5 out of 5 by
the other guy from
TurboTax is good.
Easy. This is my 26th year using TurboTax and it is easy to use.
Date published: 2022-04-14
Rated 2 out of 5 by
RBW2022 from
TurboTax has errors
TurboTax consistently said that the solo 401K contribution of $19,500 exceeded the allowable amount of $19,500. I tried various ways to let Intuit know this issue, without success. It then let me take every step to efile, including charging me $25 for CA efile, and then at the last minute would not let me efile. So intuit now owes me $25.
Date published: 2022-04-14
Rated 5 out of 5 by
Cheech8112 from
Quick and easy!
A very easy process to follow and simple directions!
Date published: 2022-04-14
Rated 3 out of 5 by
BillyBob1976 from
skips a key point entering PIN
Going through everything was great except my return was not accepted. I found out it was because of the lack of IP PIN. When I filled out the form there was no place to enter the PIN. I had to go back for assistance. Chat assistance was not helpful as all it did was keep saying one moment for 20 minutes after I was greeted by the person who was supposed to help[
Date published: 2022-04-14
Rated 5 out of 5 by
Shaniiboo1 from
Turbo Tax is easy to use
Turbo Tax takes the headache out of filing taxes and being able to get assistance from an online tax expert was really helpful. I was filing in two states for the first time and the representative helped me fix an error that I had input.
Date published: 2022-04-14
Rated 2 out of 5 by
ThangH from
Turbo Tax Full Service Premier: Meh
Did not feel like I got value for this service. I ended up paying more to prepare my taxes this year even though nothing changed with my taxes.
Date published: 2022-04-14
Rated 5 out of 5 by
BRJ2022 from
LOVE TURBOTAX
HAVE USED TURBOTAX FOR SEVERAL YEARS AND NEVER BEEN WORRIED OR DISAPPOINTED. RATHER PAY THE FEE ($108 THIS YEAR) TO QUICKLY COMPLETE & EFILE MY STATE & FEDERAL RETURNS THAN PAYING WAY MORE THAN THAT TO A PERSON/FIRM TO FILL IN THE SAME BLANKS WITH THE INFO I HAD ALREADY PULLED TOGETHER.
Date published: 2022-04-14
Rated 5 out of 5 by
Aiyana28 from
Super Easy
It was a little hard but it was nice having live help
Date published: 2022-04-14
Rated 5 out of 5 by
Brian169 from
Works well
I have used TurboTax for several years and it's great
All TurboTax® Offerings Reviews - Page 8723
Date published: 2022-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
CEvert from
Sick of sneaky upsell attempts.
TurboTax attempts to upsell for $45 just to deduct the state filing fee (at $25 already a ripoff) from the federal refund. This may be my last year with TurboTax.
Date published: 2022-04-14
Rated 5 out of 5 by
the other guy from
TurboTax is good.
Easy. This is my 26th year using TurboTax and it is easy to use.
Date published: 2022-04-14
Rated 2 out of 5 by
RBW2022 from
TurboTax has errors
TurboTax consistently said that the solo 401K contribution of $19,500 exceeded the allowable amount of $19,500. I tried various ways to let Intuit know this issue, without success. It then let me take every step to efile, including charging me $25 for CA efile, and then at the last minute would not let me efile. So intuit now owes me $25.
Date published: 2022-04-14
Rated 5 out of 5 by
Cheech8112 from
Quick and easy!
A very easy process to follow and simple directions!
Date published: 2022-04-14
Rated 3 out of 5 by
BillyBob1976 from
skips a key point entering PIN
Going through everything was great except my return was not accepted. I found out it was because of the lack of IP PIN. When I filled out the form there was no place to enter the PIN. I had to go back for assistance. Chat assistance was not helpful as all it did was keep saying one moment for 20 minutes after I was greeted by the person who was supposed to help[
Date published: 2022-04-14
Rated 5 out of 5 by
Shaniiboo1 from
Turbo Tax is easy to use
Turbo Tax takes the headache out of filing taxes and being able to get assistance from an online tax expert was really helpful. I was filing in two states for the first time and the representative helped me fix an error that I had input.
Date published: 2022-04-14
Rated 2 out of 5 by
ThangH from
Turbo Tax Full Service Premier: Meh
Did not feel like I got value for this service. I ended up paying more to prepare my taxes this year even though nothing changed with my taxes.
Date published: 2022-04-14
Rated 5 out of 5 by
BRJ2022 from
LOVE TURBOTAX
HAVE USED TURBOTAX FOR SEVERAL YEARS AND NEVER BEEN WORRIED OR DISAPPOINTED. RATHER PAY THE FEE ($108 THIS YEAR) TO QUICKLY COMPLETE & EFILE MY STATE & FEDERAL RETURNS THAN PAYING WAY MORE THAN THAT TO A PERSON/FIRM TO FILL IN THE SAME BLANKS WITH THE INFO I HAD ALREADY PULLED TOGETHER.
Date published: 2022-04-14
Rated 5 out of 5 by
Aiyana28 from
Super Easy
It was a little hard but it was nice having live help
Date published: 2022-04-14
Rated 5 out of 5 by
Brian169 from
Works well
I have used TurboTax for several years and it's great
All TurboTax® Offerings Reviews - Page 8723
Date published: 2022-04-14