TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from they help me get the savings and refunds I need They are a good company just a lot of emails when its not tax season
Date published: 2023-04-18
Rated 4 out of 5 by from Easy to file and fast Turbo Tax is a great way to file - fast, clear and easy to use; the one drawback is the cost, should have lower tiers for lower incomes. My payment for the service is typically equal to 97% of my state return.
Date published: 2023-04-18
Rated 1 out of 5 by from Turbo Tax is expensive 4 hours and a pain later I get to pay $501 and over $100 for the software
Date published: 2023-04-18
Rated 1 out of 5 by from Tool works But No help efile error. I faced many issues while submitting for efile getting errors at different times. Try to get help from professionals, but they can't help me with my issues. Paid premium service for paper filling.
Date published: 2023-04-18
Rated 1 out of 5 by from Over priced i paid $125 to fil when you stated it was free... i have used TurboTax for a couple of years and never have i paid that much. the most i have paid was $49!!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is great Easy to use and input information in a timely manner.
Date published: 2023-04-18
Rated 5 out of 5 by from Great and Easy Product This program is fast and easy. Really helps you along the way. Love it!
Date published: 2023-04-18
Rated 1 out of 5 by from TERRIBLE EXPERIENCE on a Mac I've been using TurboTax PC desktop version for over 10 years. Loved it--until 2022 taxes. I switched to a MacBook for 2021 taxes and transferring 2021 information into 2022 TurboTax was a nightmare and it failed for most data. The 2021 software no longer works properly, minimal info transferred once it was open and the tax files are gone! I have spent hours and hours talking to support and trying to fix this.
Date published: 2023-04-18
Rated 5 out of 5 by from Well Done Easy to use. Was very simple with guidance. Would recommend to others.
Date published: 2023-04-18
Rated 5 out of 5 by from Thank you for your help! We have done TurboTax for many years and am thankful for all the resources and help you give throughout this process.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 873
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from they help me get the savings and refunds I need They are a good company just a lot of emails when its not tax season
Date published: 2023-04-18
Rated 4 out of 5 by from Easy to file and fast Turbo Tax is a great way to file - fast, clear and easy to use; the one drawback is the cost, should have lower tiers for lower incomes. My payment for the service is typically equal to 97% of my state return.
Date published: 2023-04-18
Rated 1 out of 5 by from Turbo Tax is expensive 4 hours and a pain later I get to pay $501 and over $100 for the software
Date published: 2023-04-18
Rated 1 out of 5 by from Tool works But No help efile error. I faced many issues while submitting for efile getting errors at different times. Try to get help from professionals, but they can't help me with my issues. Paid premium service for paper filling.
Date published: 2023-04-18
Rated 1 out of 5 by from Over priced i paid $125 to fil when you stated it was free... i have used TurboTax for a couple of years and never have i paid that much. the most i have paid was $49!!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is great Easy to use and input information in a timely manner.
Date published: 2023-04-18
Rated 5 out of 5 by from Great and Easy Product This program is fast and easy. Really helps you along the way. Love it!
Date published: 2023-04-18
Rated 1 out of 5 by from TERRIBLE EXPERIENCE on a Mac I've been using TurboTax PC desktop version for over 10 years. Loved it--until 2022 taxes. I switched to a MacBook for 2021 taxes and transferring 2021 information into 2022 TurboTax was a nightmare and it failed for most data. The 2021 software no longer works properly, minimal info transferred once it was open and the tax files are gone! I have spent hours and hours talking to support and trying to fix this.
Date published: 2023-04-18
Rated 5 out of 5 by from Well Done Easy to use. Was very simple with guidance. Would recommend to others.
Date published: 2023-04-18
Rated 5 out of 5 by from Thank you for your help! We have done TurboTax for many years and am thankful for all the resources and help you give throughout this process.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 873