TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Payment option I am upset about the payment process with Turbo Tax. It would cost me $49 to file and a $39 fee to use my tax return as payment. I chose to pay the $49 with my debit card and ended up getting charged $168 and was unable to change it. So I ended up paying for an expert tax person, and was not even able to use one. I will absolutely not be using Turbo Tax in the future. I was also not able to update my phone number.
Date published: 2022-02-22
Rated 5 out of 5 by from simple easy once an expert was invoved it was excellent iam glad i got an expert involved
Date published: 2022-02-22
Rated 5 out of 5 by from Easy to use and effecient Was using a "tax guy" to do my taxes costing me $600 - used Turbo Tax and it came within $2 of what my "tax guy" was coming up with -
Date published: 2022-02-22
Rated 5 out of 5 by from Nothing hard about it Filing my taxes with Turbo Tax is so easy to do, all my friends think I’m a genius.
Date published: 2022-02-22
Rated 5 out of 5 by from Thank you for this easy to follow service Thank you for this easy to follow service. I looking forward to using this system in the future.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbotax is great Great experience easy to work with and understand.
Date published: 2022-02-22
Rated 3 out of 5 by from Turbo Tax Live Experts I received my W2 beginning of January I was assigned to an expert who won’t respond or go days with one response.The time wasted I could’ve filed myself and not hold myself up. I don’t wish no one that kind of trouble and time waste.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo is Excellent! Your Live expert was absolutely the best, and most patient expert with whom I have had the pleasure of working. SHE was brilliant.
Date published: 2022-02-22
Rated 5 out of 5 by from I always use turbotax! Quick and simple to use! I use it every year. Thanks again!
Date published: 2022-02-22
Rated 5 out of 5 by from turbo tax is the best they are the best and they are very helpful i will continue to use turbo tax
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8714
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Payment option I am upset about the payment process with Turbo Tax. It would cost me $49 to file and a $39 fee to use my tax return as payment. I chose to pay the $49 with my debit card and ended up getting charged $168 and was unable to change it. So I ended up paying for an expert tax person, and was not even able to use one. I will absolutely not be using Turbo Tax in the future. I was also not able to update my phone number.
Date published: 2022-02-22
Rated 5 out of 5 by from simple easy once an expert was invoved it was excellent iam glad i got an expert involved
Date published: 2022-02-22
Rated 5 out of 5 by from Easy to use and effecient Was using a "tax guy" to do my taxes costing me $600 - used Turbo Tax and it came within $2 of what my "tax guy" was coming up with -
Date published: 2022-02-22
Rated 5 out of 5 by from Nothing hard about it Filing my taxes with Turbo Tax is so easy to do, all my friends think I’m a genius.
Date published: 2022-02-22
Rated 5 out of 5 by from Thank you for this easy to follow service Thank you for this easy to follow service. I looking forward to using this system in the future.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbotax is great Great experience easy to work with and understand.
Date published: 2022-02-22
Rated 3 out of 5 by from Turbo Tax Live Experts I received my W2 beginning of January I was assigned to an expert who won’t respond or go days with one response.The time wasted I could’ve filed myself and not hold myself up. I don’t wish no one that kind of trouble and time waste.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo is Excellent! Your Live expert was absolutely the best, and most patient expert with whom I have had the pleasure of working. SHE was brilliant.
Date published: 2022-02-22
Rated 5 out of 5 by from I always use turbotax! Quick and simple to use! I use it every year. Thanks again!
Date published: 2022-02-22
Rated 5 out of 5 by from turbo tax is the best they are the best and they are very helpful i will continue to use turbo tax
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8714