TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Almost Perfect I've used TurboTax for years and it's always great. But, for some reason this year, I got tripped up on the 1099-MISC. Somehow I entered it incorrectly and it came up as freelance work and asked me about a Schedule C. I deleted it and started again and it worked out. Not sure if something changed this year, but it was a bit confusing.
Date published: 2022-04-04
Rated 5 out of 5 by from Great! Very fast, easy, user friendly! Highly recommend!!
Date published: 2022-04-04
Rated 1 out of 5 by from Very unhappy with Turbo Tax I see this year you have taken away the option to file your state taxes by mail. Then you charge us $20 to e-file. I have used Turbo tax for over 20 years but will look for something else next year.
Date published: 2022-04-04
Rated 5 out of 5 by from Awseome It was Good, Leslie did my tax. She was GREAT. I will use her again
Date published: 2022-04-04
Rated 5 out of 5 by from Easy and informational process The communication with all TurboTax associates was professional and helpful in answering questions. I appreciated each step of the process to be shown so I felt prepared. I felt well informed of the process and what was expected from me. It was a quick and easy process.
Date published: 2022-04-04
Rated 5 out of 5 by from Easy To USe Straightforward and fairly easy to use. Takes some time, though if you have all the numbers in front of you, I guess it takes less than an hour.
Date published: 2022-04-04
Rated 3 out of 5 by from Little bit frustrating this year. After having no problems last year with my covid qualifying withdrawal from my 401K I was held up until the beginning of March for Empire for information on this year's 3rd of the withdrawal.
Date published: 2022-04-04
Rated 4 out of 5 by from turbo tax helped i have used turbo tax for 4 years and it helped with what to file and the refund was great.
Date published: 2022-04-04
Rated 5 out of 5 by from Really Awesome Turbo tax really simple and straightforward!!!!!!!
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is Great! It was great! However when I dowloaded my files a second time, I had to redo everything.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 8713
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Almost Perfect I've used TurboTax for years and it's always great. But, for some reason this year, I got tripped up on the 1099-MISC. Somehow I entered it incorrectly and it came up as freelance work and asked me about a Schedule C. I deleted it and started again and it worked out. Not sure if something changed this year, but it was a bit confusing.
Date published: 2022-04-04
Rated 5 out of 5 by from Great! Very fast, easy, user friendly! Highly recommend!!
Date published: 2022-04-04
Rated 1 out of 5 by from Very unhappy with Turbo Tax I see this year you have taken away the option to file your state taxes by mail. Then you charge us $20 to e-file. I have used Turbo tax for over 20 years but will look for something else next year.
Date published: 2022-04-04
Rated 5 out of 5 by from Awseome It was Good, Leslie did my tax. She was GREAT. I will use her again
Date published: 2022-04-04
Rated 5 out of 5 by from Easy and informational process The communication with all TurboTax associates was professional and helpful in answering questions. I appreciated each step of the process to be shown so I felt prepared. I felt well informed of the process and what was expected from me. It was a quick and easy process.
Date published: 2022-04-04
Rated 5 out of 5 by from Easy To USe Straightforward and fairly easy to use. Takes some time, though if you have all the numbers in front of you, I guess it takes less than an hour.
Date published: 2022-04-04
Rated 3 out of 5 by from Little bit frustrating this year. After having no problems last year with my covid qualifying withdrawal from my 401K I was held up until the beginning of March for Empire for information on this year's 3rd of the withdrawal.
Date published: 2022-04-04
Rated 4 out of 5 by from turbo tax helped i have used turbo tax for 4 years and it helped with what to file and the refund was great.
Date published: 2022-04-04
Rated 5 out of 5 by from Really Awesome Turbo tax really simple and straightforward!!!!!!!
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is Great! It was great! However when I dowloaded my files a second time, I had to redo everything.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 8713