TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from I'm surprised how easy it was! This is the first time I've done my own taxes. Last year was full of transitions, so I was nervous about doing this. I reached out to Miranda and she walked me through the questions and helped me understand what I needed to do. I'm satisfied that my return is correct and feel confident in doing this myself.
Date published: 2022-03-30
Rated 5 out of 5 by from prompted all the way Turbo tax makes filing our taxes super easy! All you have to do is fill in the blanks!
Date published: 2022-03-30
Rated 4 out of 5 by from Turbo tax is great It was good customer service was excellent and very knowledgeable
Date published: 2022-03-30
Rated 3 out of 5 by from Federal program is good. State programs stink! While there are still weaknesses in the Federal program, overall it is good. The state programs as a rule are awful! You really have to know the tax laws to be sure you are doing the state returns accurately. Every year I catch mistakes in how TT handles state additions, subtractions, and items that differ from Federal treatment.
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax Covers It All We've been using Turbo Tax for 12+ years. Never had an issue. Easy to follow. We are confident that all areas needed for us were covered. The program walks us through step by step. We recommend Turbo Tax.
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax is awesome! I have been using TurboTax for many years now. It is a great product. It makes me confident that my taxes are done accurately and correctly.
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax was helpful Beverly was friendly and was helpful and I will recommend TurboTax to other people
Date published: 2022-03-30
Rated 5 out of 5 by from Very Simple to Use Everything was clear and easy to use! Would use again.
Date published: 2022-03-30
Rated 5 out of 5 by from Thorough and accurate! I can depend on TurboTax to calculate accurately. E-file is safe and efficient.
Date published: 2022-03-30
Rated 3 out of 5 by from could not access my 2020 taxes when I logged in to my account I wanted to look for my AGI from my 2020 returns. it said I did not file my tax through turbo tax. I used same email and username as last year. I did have them saved on my personal drive but it is a concern that I could not access them through my Turbo Tax account.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 8711
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I'm surprised how easy it was! This is the first time I've done my own taxes. Last year was full of transitions, so I was nervous about doing this. I reached out to Miranda and she walked me through the questions and helped me understand what I needed to do. I'm satisfied that my return is correct and feel confident in doing this myself.
Date published: 2022-03-30
Rated 5 out of 5 by from prompted all the way Turbo tax makes filing our taxes super easy! All you have to do is fill in the blanks!
Date published: 2022-03-30
Rated 4 out of 5 by from Turbo tax is great It was good customer service was excellent and very knowledgeable
Date published: 2022-03-30
Rated 3 out of 5 by from Federal program is good. State programs stink! While there are still weaknesses in the Federal program, overall it is good. The state programs as a rule are awful! You really have to know the tax laws to be sure you are doing the state returns accurately. Every year I catch mistakes in how TT handles state additions, subtractions, and items that differ from Federal treatment.
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax Covers It All We've been using Turbo Tax for 12+ years. Never had an issue. Easy to follow. We are confident that all areas needed for us were covered. The program walks us through step by step. We recommend Turbo Tax.
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax is awesome! I have been using TurboTax for many years now. It is a great product. It makes me confident that my taxes are done accurately and correctly.
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax was helpful Beverly was friendly and was helpful and I will recommend TurboTax to other people
Date published: 2022-03-30
Rated 5 out of 5 by from Very Simple to Use Everything was clear and easy to use! Would use again.
Date published: 2022-03-30
Rated 5 out of 5 by from Thorough and accurate! I can depend on TurboTax to calculate accurately. E-file is safe and efficient.
Date published: 2022-03-30
Rated 3 out of 5 by from could not access my 2020 taxes when I logged in to my account I wanted to look for my AGI from my 2020 returns. it said I did not file my tax through turbo tax. I used same email and username as last year. I did have them saved on my personal drive but it is a concern that I could not access them through my Turbo Tax account.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 8711