TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from great job Turbotax especially the live is very helpful and supportive
Date published: 2021-05-17
Rated 3 out of 5 by from Prior year import glitch - help/explanations lack For some reason the 2019 data brought in was not correct. I went back to my TT2019 file and pdf to confirm. I found this bug annoying since is skewed the comparison to last year. I searched for a way to make the adjustment manually and the online help only said to go amend last year's return which was correct. It was just one of the numbers that it imported that was incorrect. I did not cash out my entire retirement account in 2019 and double my income! I find that the help and clarifications/explanations could be improved. I had to resort to looking for answers on the internet for several questions. I've been using TT for 20 years but am beginning to see less and less value with a straight forward return given the cost of the product.
Date published: 2021-05-17
Rated 5 out of 5 by from 8th year with Turbo Tax and still going strong I like using Turbo Tax because it is straight forward, easy to use, and accurate. It pretty much does all the work for you. If you can plug in numbers you are good to go.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Great We have been using Turbo Tax Deluxe for over 10 years now and find that it is easy to work with as you have the option to have Turbo Tax, "walk you through" each section. We like that it has links with explanations related to changes that have been made or links to additional information. We also really like that Turbo Tax helps you find the most deductions allowed!
Date published: 2021-05-17
Rated 5 out of 5 by from very Easy to use!! Awesome and easy too use. recommend to anyone. quick
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is user friendly User friendly & easy to use. Highly recommend! Will continue to use.
Date published: 2021-05-17
Rated 4 out of 5 by from Convenient tool Great info to help understand things, love the access to expert advise. I wish it was less expensive. I could have hired an accountant to do it for me for cheaper.
Date published: 2021-05-17
Rated 5 out of 5 by from Thank you turbo tax So easy to use walks you thru step by step and it is truly free.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome easy to use and i enjoyed the entire process. its the best
Date published: 2021-05-17
Rated 5 out of 5 by from Business Owner/Stylist I absolutely love Turbo Tax....I have been using Turbo Tax for over 10 years
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 872
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great job Turbotax especially the live is very helpful and supportive
Date published: 2021-05-17
Rated 3 out of 5 by from Prior year import glitch - help/explanations lack For some reason the 2019 data brought in was not correct. I went back to my TT2019 file and pdf to confirm. I found this bug annoying since is skewed the comparison to last year. I searched for a way to make the adjustment manually and the online help only said to go amend last year's return which was correct. It was just one of the numbers that it imported that was incorrect. I did not cash out my entire retirement account in 2019 and double my income! I find that the help and clarifications/explanations could be improved. I had to resort to looking for answers on the internet for several questions. I've been using TT for 20 years but am beginning to see less and less value with a straight forward return given the cost of the product.
Date published: 2021-05-17
Rated 5 out of 5 by from 8th year with Turbo Tax and still going strong I like using Turbo Tax because it is straight forward, easy to use, and accurate. It pretty much does all the work for you. If you can plug in numbers you are good to go.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Great We have been using Turbo Tax Deluxe for over 10 years now and find that it is easy to work with as you have the option to have Turbo Tax, "walk you through" each section. We like that it has links with explanations related to changes that have been made or links to additional information. We also really like that Turbo Tax helps you find the most deductions allowed!
Date published: 2021-05-17
Rated 5 out of 5 by from very Easy to use!! Awesome and easy too use. recommend to anyone. quick
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is user friendly User friendly & easy to use. Highly recommend! Will continue to use.
Date published: 2021-05-17
Rated 4 out of 5 by from Convenient tool Great info to help understand things, love the access to expert advise. I wish it was less expensive. I could have hired an accountant to do it for me for cheaper.
Date published: 2021-05-17
Rated 5 out of 5 by from Thank you turbo tax So easy to use walks you thru step by step and it is truly free.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome easy to use and i enjoyed the entire process. its the best
Date published: 2021-05-17
Rated 5 out of 5 by from Business Owner/Stylist I absolutely love Turbo Tax....I have been using Turbo Tax for over 10 years
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 872